Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.4/5 2,543 reviews

Novotel Christchurch Cathedral Square - Image 1
Novotel Christchurch Cathedral Square - Image 2
Novotel Christchurch Cathedral Square - Image 3
Novotel Christchurch Cathedral Square - Image 4

Description

Hotel extras

  • ALLSAFE certification

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,543 reviews

TripAdvisor Rating  4.0/5  1,467 reviews

Certificate of excellence 2023

Easy walk to shopping and all attractions

TripAdvisor rating 5.0/5

CarmelNewcastle_Aus TripAdvisor review

Our 3 night stay here was very enjoyable. Esther, at reception, was very welcoming on our arrival and check-in was easy. All the staff we encountered were friendly and ready to help in any way. We had booked a superior king room and assigned room 912. It faced one side of the city and was a good size for our stay with the 2 seater lounge, desk and chair giving us some space to sit and read/reflect on the day's sightseeing. The room was quiet with a comfortable bed for a good night's rest. Hot water came through quickly and the soft white towels/washers etc were welcome. The bathroom products were of good quality. We found the basin and mirror, being outside the bathroom, was a little different but we quickly got used to the layout. The lighting in the room was adequate with bedside lamps and other lights. The room also had a small fridge, a small wardrobe and a good size TV opposite the bed. We had the buffet breakfast 1 morning and thoroughly enjoyed it. As we had an early morning departure on day 3 and didn't require breakfast, we did not book our stay as bed and breakfast. It seems that with most places, when making bookings, you can only book breakfast for the entire stay - not individual days. It is always a bit cheaper if you book as a package. There is a lot of building work going on around Christchurch at the moment but we definitely recommend this hotel for convenience and a comfortable stay.

Outstanding!!!!!

TripAdvisor rating 5.0/5

Wanda R TripAdvisor review

Novotel was outstanding in so many ways. Location is wonderful. Very close to many attractions and restaurants. Christchurch is very walkable so it was a joy to leave and return to the hotel. Very clean. Very quiet. Rooms very large and spacious. Remember to use your room key to activate room lights. Breakfast buffet is totally outstanding. We stayed at many hotels on our bus tour. This location was the best. I would strongly recommend this hotel whether traveling via group or not.

Hello Wandar Thank you so much for your fantastic feedback! We're thrilled to hear that you had such an outstanding experience during your stay at Novotel Christchurch Cathedral Square. We're delighted that you found our hotel's location to be convenient, We agree that Christchurch is very walkable, and we're glad that you enjoyed exploring the city during your stay. It's wonderful to know that you found our hotel to be very clean and quiet, and that you appreciated the rooms. We're especially thrilled to hear that you found our breakfast buffet to be totally outstanding. Providing a delicious and varied breakfast experience is important to us, and we're delighted that we succeeded in meeting your expectations. Thank you for recommending our hotel so strongly, and for choosing to stay with us during your bus tour. We truly appreciate your recommendation and your kind words, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future!

Good location however average room and onsite restaurant

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

I found the room to be outdated and restaurant menu and service below average. Waitresses were slow and the menu lacked flair.

Dear Robert T., Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shriya Chimbaikar Food and Beverage Manager

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Fantastic conference facilities and service as always, special thanks to Tegan and Geordie. Room 1302 Room is spacious and has lovely view however limited furniture which made it a little awkward when I had 2 guests. Also noted there are no power points beside the bed. The bathroom had extractor fan issues this made it hard to sleep as noise comes through the vent in the wall beside the bed. Front office staff were very responsive and did what they could to mitigate which was appreciated.

Kia Ora, Thank you for your positive feedback on our conference facilities and service. We appreciate your special mention of Tegan and Geordie. We have duly noted your concerns regarding the furniture. Our team is working on addressing these issues promptly. We apologize for the inconvenience caused by the extractor fan in the bathroom and appreciate your acknowledgment of our front office staff's efforts to assist. Your feedback is invaluable to us in our continuous efforts to enhance our guests' experience. Best Regards, Joshua Wade Guest Services Manager Novotel Christchurch Cathedral Square & Ibis Christchurch 52 Cathedral Square, Christchurch, 8011, New Zealand T +6… NOVOTEL.COM/H6592 ALL.COM

Perfect Location!!

Customer review rating 5.0/5

Bret A. Couples - Confirmed reviews ALL

Wonderful staff, great rooms and the best location for Christchurch!

Kia Ora Bret, Thank you for your positive review! We are delighted to hear that you enjoyed our wonderful staff, great rooms, and our perfect location in the heart of Christchurch. We look forward to welcoming you back soon. Best Regards, Joshua Wade Guest Services Manager Novotel Christchurch Cathedral Square & Ibis Christchurch 52 Cathedral Square, Christchurch, 8011, New Zealand T +6… NOVOTEL.COM/H6592 ALL.COM

In partnership with TripAdvisor

Other web-users rate our hotel

  • 723 reviews 9.3/10 Location
  • 1,017 reviews 7.2/10 Room
  • 1,127 reviews 9.1/10 Service
  • 13 reviews 7.1/10 WiFi
  • 335 reviews 7.9/10 Food
  • 322 reviews 8.1/10 Cleanliness
  • 245 reviews 8.5/10 Breakfast
  • 150 reviews 6.2/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Christchurch