ibis Brighton City Centre - Station 3 stars

Customer review rating (ALL Rating) 4.3/5 1,872 reviews

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ibis Brighton City Centre - Station - Image 1
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88-92 QUEENS ROAD, East Sussex, BN1 3XE BRIGHTON, United Kingdom

Description

Hotel extras

  • An ALLSAFE certified hotel

  • Central location, with plenty of nearby transport links

  • Just a short ten minute walk to the historic Brighton Beach

  • Hotel Bar & Restaurant with international cuisine

  • Pet-friendly hotel, with on-site facilities

Our accommodation(s)

Hotel location

ibis Brighton City Centre - Station

88-92 QUEENS ROAD, East Sussex
BN1 3XE BRIGHTON
United Kingdom

GPS:50.827802, -0.141454

Telephone
Fax +44 1273 774997

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,872 reviews

TripAdvisor Rating  4.0/5  2,315 reviews

Certificate of excellence 2023

Uncomfortable noisy and unhygienic breakfast

TripAdvisor rating 2.0/5

G7722SSsusand TripAdvisor review

Mattresses are bizarrely thin so the fitted under sheets don’t fit which makes beds really uncomfortable. A lot of noise at night as students etc seem to party from dusk til dawn on that street. Breakfast inedible as luke warm which is highly dangerous from a bacterial point of view. Will not return.

Dear Stephen, Thank you for sharing your feedback from your recent stay with us. We have noted your concerns regarding the environment, as well as the issues you experienced during breakfast. We regret any inconvenience you faced due to the thin mattresses and the noise disturbances from the surrounding area. We appreciate your feedback on the breakfast quality and temperature, and we will address these issues with our team to ensure improvements are made. For any future stays, we recommend informing the reception team of any inconveniences during your stay so that our staff can address them promptly and make your experience more comfortable while you are still at the hotel. We value your feedback and will strive to enhance our services to provide a better experience for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with an improved stay that meets your expectations. Warm regards, Ana ibis Brighton City Centre - Station

Well located for the marathon

Customer review rating 4.0/5

Michelle B. Couples - Confirmed reviews ALL

Very good, asked about quiet room for the marathon and no issues this time. Staff were really friendly and helpful during our stay.

Dear Michelle, We are delighted to hear that you found our hotel well-located for the marathon and that you had a pleasant stay with us. Our team is dedicated to providing a friendly and helpful service to all our guests. Thank you for your kind words. Best regards, Ana ibis Brighton City Centre - Station

A very pleasant stay at the IBIS

TripAdvisor rating 5.0/5

Charlottetravel Couples - TripAdvisor review

Had a wonderful two night stay at the IBIS Hotel in Brighton for the Marathon weekend. I cannot thank the staff enough for such a pleasant trip. What really impressed me was the level of customer service the staff provided, they were very accommodating, especially for myself and other runners running the Marathon that weekend. Whatever i required never appeared a problem for the staff. I am very grateful.  At reception there was a sign confirming that breakfast is available earlier for marathon runners, and a complimentary drink is given to all runners who complete it. A very nice touch!! Our room was located on the second floor, it was a decent size, basic but nice and clean, shower was powerful and the beds were comfortable. Air con is available in the room. Lifts and stairs are both an option to access other floors. The Ibis is located right outside Brighton train station within the city centre, a perfect location if you want to explore the city on foot or via public transport. There is plenty of shops and restaurants around the hotel. There is parking available round the corner to the hotel, approximately 5 minute walk away. Its worth contacting the hotel as I believe they offer a discount for parking. We paid for breakfast at the hotel, there was a really nice selection of hot and cold food items and juices, all neatly presented. Staff were again, very helpful if ever you required something. We really enjoyed the breakfast. Overall we were very happy with our stay and would certainly return. Thank you.

Dear Charlotte, Thank you for sharing your wonderful experience at IBIS Brighton City Centre - Station during the Marathon weekend. We are delighted to hear that you found our staff accommodating and enjoyed the level of customer service provided. We are glad you appreciated the special touches for the runners, such as the early breakfast and complimentary drink upon completion of the Marathon. It's fantastic to know that you found your room comfortable, with a powerful shower and clean amenities. We are pleased that the hotel's central location near Brighton train station and its proximity to shops and restaurants added to the convenience of your stay. Regarding parking, we do offer a discount, and we recommend contacting us directly for more information. We are thrilled that you enjoyed the breakfast selection and that our staff were helpful throughout your stay. Your kind words mean a lot to us, and we look forward to welcoming you back in the future. Thank you once again for choosing IBIS Brighton City Centre - Station. Warm regards, Ana IBIS Brighton City Centre - Station

I really enjoyed my stay

Customer review rating 5.0/5

Sabrina D. Solo - Confirmed reviews ALL

I took part at the Brighton marathon event run. I was impressed of how welcoming the staff were! They supported all the athletes. Early breakfast plus free beer after the run!! What not to like! Staff were amazing. Professional ,friendly, Food were delicious and room clean Nothing to complain.

Dear Sabrina, Thank you so much for your kind words and amazing review. Year on year, we strive to improve runners' experience and ensure that before and after your runs, you are all well looked after. Your comments were passed to our teams to encourage the same service in the future. Once more, a huge thank you for allowing us to be your host, and we hope to see you next year! Sincerely, Jakub Galliford-Makuchowski General Manager

Good location, clean well-presented rooms

Customer review rating 5.0/5

Sarah J. Couples - Confirmed reviews ALL

The customer service was friendly and attentive. We were staying for the marathon, the early carby breakfast, the night before pasta and the free pint for marathon finishers were nice touches which made our stay even better. Room was clean and well presented, the shower had good pressure. Only thing that would have been nice is having some bananas available at breakfast for the runners, but that is a small detail. Would definitely return.

Dear Sarah, Thank you so much for your kind words and amazing review. Year on year, we strive to improve runners' experience and ensure that before and after your runs, you are all well looked after. Your comments about bananas are noted, and next year you should see them on the buffet. Once more, a huge thank you for allowing us to be your host, and we hope to see you next year! Sincerely, Jakub Galliford-Makuchowski General Manager

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Other web-users rate our hotel

  • 1,645 reviews 9.7/10 Location
  • 1,912 reviews 6.7/10 Room
  • 1,740 reviews 9.2/10 Service
  • 23 reviews 8.8/10 WiFi
  • 986 reviews 6.5/10 Cleanliness
  • 719 reviews 8/10 Breakfast
  • 5 reviews 0/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.