ibis budget Melbourne CBD 3 stars

Customer review rating (ALL Rating) 3.5/5 802 reviews

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97-103 Elizabeth Street, 3000 Melbourne, Australia

Description

Hotel extras

  • Central City Location

  • Walk to your event!

  • Night Life on the doorstep

  • Shopping at arms reach

  • Free City Centre Trams

Our accommodation(s)

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Hotel location

ibis budget Melbourne CBD

97-103 Elizabeth Street
3000 Melbourne
Australia

GPS:-37.815872, 144.963898

Telephone
Fax +61 3 9642 2255

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  802 reviews

TripAdvisor Rating  3.5/5  1,452 reviews

well located

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

disappointed - $100 cheaper thru booking.com. No face washers provided.

Small room, dingy

Customer review rating 2.0/5

Cc Business - Confirmed reviews ALL

Centrally located, and clean, but a small and dingy (old carpets and curtains) room and corridors, and with infrastructure works nearby late in evening and early morning it was noisy .

Great location but rooms not as described online

Customer review rating 1.5/5

Parker Couples - Confirmed reviews ALL

When we booked online the rooms all had windows with street views, seperate bathrooms and a general nice looking room. We walked in and we were greeted with a very small room, smaller than our bedroom in our house with the shower not even in a seperate room, just a shower curtain separating between the bed and the shower and sink. Super small and hard to move around the room and no where to put our luggage and clothes. Window was sealed shut and you could not see out of it as they have put a heavy film over the windows so also no airflow either. The toilet thankfully had another room but it was absolutely filthy, the walls were covered in piss stains and the back of the door had some suspicious white stains all over it too, as if they don’t wipe down the walls at all between visits. We settled for this as it was cheap and we were only going to be in the room to sleep and shower but it felt a little bit like a prison room with the lighting, how small it was and no windows. Definitely won’t be coming back to stay here and won’t be recommending to friends either - spend the extra $100 on a nicer hotel room so you don’t regret it like us. I nearly booked us in a new hotel because of how disappointed we both were. Staff were all very lovely and easy to communicate with and the location was awesome with being easy to get anywhere you wanted and two tram stops right outside the door. But will definitely be spending the extra money for somewhere that doesn’t look and feel like a prison. Our heating also didn’t work at all so our room was constantly freezing cold. Overall wish we booked a different hotel and asked for a refund as it made our first trip away together in 5 years a bit disappointing.

Very quiet and good location

Customer review rating 3.5/5

Pj Solo - Confirmed reviews ALL

I’ve stayed here on a number of occasions, the location is great, close to public transport and other attractions. It might be a bit outdated but he cosy rooms are quiet and contain everything needed for a quick stay. Can’t beat price for location.

Dear Pennie J K., We very much appreciate your comments regarding your stay at the ibis budget Melbourne CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anup

Experience

Customer review rating 1.5/5

Col Solo - Confirmed reviews ALL

The TV remote didn't work, so I had to get that changed. The door wouldn't shut properly. I came back after the cleaners had been and the door was ajar so anybody could have walked into my room and stolen stuff. There was mould on the ceiling in 2 spots. I paid for breakfast and found out that it was only a continental breakfast. There was no mention that it was only a continental breakfast when I booked.

Dear Colin D., Thank you for taking the time to tell us about your experience at the ibis budget Melbourne CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anup

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Other web-users rate our hotel

  • 1,475 reviews 9.7/10 Location
  • 1,937 reviews 4.4/10 Room
  • 1,059 reviews 7.9/10 Service
  • 52 reviews 6.1/10 WiFi
  • 839 reviews 3.6/10 Cleanliness
  • 424 reviews 2.2/10 Amenities
  • 336 reviews 3.2/10 Breakfast
  • 241 reviews 3.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.