Mercure Paris Ivry Quai de Seine Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 912 reviews

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Description

Hotel extras

  • Certified GREEN KEY

  • At the foot of the Seine and Marne riverbanks

  • Free, private and indoor car park

  • Boutique Gourmande accessible 24 hours a day

  • L'Allée restaurant on site

Our accommodation(s)

Hotel location

Mercure Paris Ivry Quai de Seine Hotel

5 allée de la Seine
94200 IVRY SUR SEINE
France

GPS:48.818298, 2.400242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

L'ALLEE

There is gourmet cuisine on offer at the "L'Allée" restaurant. Come and enjoy a drink from the "Cave et Saveurs" menu in the intimate atmosphere of the "Le 5" bar, open every evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  912 reviews

TripAdvisor Rating  3.5/5  311 reviews

Moderate

Customer review rating 2.5/5

Yolanda Business - Confirmed reviews ALL

Hotel needs renovation... From ground floor upt o the rooms... People were all very friendly, but halls are dirty, rooms are old and restaurant is not cosy (food is ok).

Dear Yolanda, Thank you for taking the time to share your feedback regarding your recent stay at Hôtel Mercure Paris Ivry Quai de Seine. We appreciate your kind words about our friendly staff and the quality of our food. We apologize for any inconvenience caused by the condition of our hotel. We understand your concerns about the need for renovations, both in the common areas and in the rooms. We have taken note of your feedback and will consider it in our future plans. Regarding the cleanliness of the halls, we apologize for any lapse in our usual high standards. We will address this with our housekeeping team to ensure a more pleasant environment for our guests. We appreciate your feedback about our restaurant not being cozy. We are constantly working to improve the ambiance and comfort of our dining area, and your comments will be taken into account. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you again in the future and provide you with an improved experience. Best regards, Philippe QUENTIN Room Division Manager

Super happy with this place

TripAdvisor rating 5.0/5

tavernphil Families - TripAdvisor review

Very happy with our overnight stay. Family of four staying overnight. Plenty of secure underground parking. Super helpful and polite staff. Short drive to louvre for us.we didn’t eat but a breakfast was offered upon arrival. Rooms very clean and spacious. Will stay again.

friendly staff, room not that good

Customer review rating 3.0/5

Marc Business - Confirmed reviews ALL

room was too hot, airco did not work properly and the room was really not fresh and bright. felt a bit 'shabby'. OK for 1 night, not for longer stay

Dear MARC B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Ivry Quai de Seine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Foued Ben Tahar, Directeur.

Good stay

Customer review rating 4.0/5

Brigitte Friends - Confirmed reviews ALL

Nice room very clean needs update

Nickel

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Nickel

Thank you for taking the time to share your experience at our hotel, Hôtel Mercure Paris Ivry Quai de Seine. We are pleased to hear that you enjoyed our amenities and overall stay. Thank you for your kind words! Once again, thank you for taking the time to provide us with valuable feedback – it helps us constantly improve our services so that we can continue offering great experiences for all of our guests. Philippe QUENTIN Responsable hébergement/ Room division manager

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Other web-users rate our hotel

  • 350 reviews 8/10 Location
  • 606 reviews 6.1/10 Room
  • 504 reviews 8.1/10 Service
  • 16 reviews 7.1/10 WiFi
  • 290 reviews 8.2/10 Breakfast
  • 239 reviews 5.9/10 Cleanliness
  • 147 reviews 7.2/10 Value
  • 126 reviews 5/10 Food

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