ibis budget Aachen Raeren Grenze 1 star

Customer review rating (ALL Rating) 4.0/5 543 reviews

Best price
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Aire de repos de Lichtenbusch, Autoroute E40 n°4, 4731 RAEREN, Belgium

Description

Hotel extras

  • Free WIFI in the hotel

  • Rooms up to 4 persons max.

  • Non smoking rooms

  • Easy access to Aachen and Maastricht

  • Next to Aachener Wald

Our accommodation(s)

Room

Standard Room with 1 double bed

  • 3 persons
  • 14 m² / 150 sq ft
  • Bedding 1 x Single bed(s) and 1 x Double bed(s)

Hotel location

ibis budget Aachen Raeren Grenze

Aire de repos de Lichtenbusch, Autoroute E40 n°4
4731 RAEREN
Belgium

GPS:50.717442, 6.117824

Telephone
Fax +32 87 85 11 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  543 reviews

TripAdvisor Rating  3.5/5  293 reviews

Service made the difference

Customer review rating 4.5/5

Leo Families - Confirmed reviews ALL

Since me and my kids arrived, the friendly service made the difference. Great support on our requirements for blankets. During the breakfast also the same person was supporting focused on our happiness. Thank you

Dear Leo, Thank you for sharing your kind review. We are thrilled to hear that our service had a positive impact on your visit. It is always inspiring to know that our guests feel well cared for and that our team member's dedication to service excellence did not go unnoticed. Your kind words regarding the attentiveness and support provided at the reception and during breakfast have been shared with our staff. We take pride in our hotel's cleanliness and are glad that it met your expectations. Your high rating in this area motivates us to maintain our standards. Furthermore, we are pleased to learn that our efforts in sustainable development have resonated well with you. As part of our commitment to the environment, we strive to implement eco-friendly practices and appreciate your recognition of these initiatives. It was a pleasure to have you and your family as our guests, and we are grateful for your recommendation. We hope we have the pleasure of seeing you on future occasions. Best regards, Véronique Degives, General Manager

Good stay

Customer review rating 4.5/5

Andy O. U. Couples - Confirmed reviews ALL

As usual we were made very welcome and staff were super helpful, along with an breakfast

Dear Andy, Thank you for this positive review of your stay. We're delighted to hear that our team members made you feel welcome and were helpful during your stay; our staff always strives to provide the best service possible. It's also great to know that you enjoyed our breakfast, as we aim to offer a varied and satisfying start to the day for our guests. We appreciate your high rating on the cleanliness of our hotel, as we work diligently to maintain high standards for all our guests. We look forward to welcoming you back on future occasions. Best wishes, Degives Véronique, Manager

Really handy location

Customer review rating 4.0/5

Mauswife Families - Confirmed reviews ALL

No frills. A good place to lay your head close to the road. No time wasted!

Dear Guest, Thanks for taking the time to review your stay at our hotel. We're delighted to hear that our location was convenient for your travels and that you found our hotel suitable for a restful stop. It's great to know that our team was able to respond promptly and efficiently to the issue with the window hinge, ensuring your comfort by providing an alternative room without delay. We do hope to welcome you back in the future. Best wishes, Degives Véronique, Manager

Black mould on walls

Customer review rating 0.5/5

Tom G. Families - Confirmed reviews ALL

Extremely disappointed, black mould on the wall in the corner of the room. No control for heating until we spoke to reception to turn it on.

Dear Tom, Thank you for taking the time to share your experience with us. We're glad to hear that our reception team was able to assist you and make a positive impact on your stay. We pride ourselves on our helpful colleagues and are always happy to hear when they have gone above and beyond. However, we are concerned to read about the issues you encountered regarding the cleanliness of your room. Please be assured that our team is committed to maintaining high standards of cleanliness and guest satisfaction. We would like to apologize if this was not reflected during your visit. We note your comment about the room's heating and are pleased to confirm that we are able to adjust the heating to ensure our guests' comfort. As for the breakfast offerings, we aim to provide a variety of options and will take your suggestion about including eggs into consideration. We hope you will consider staying with us again in the future. Best regards, Degives Véronique, Manager

Customer review rating 5.0/5

Francisco V. E. B. Couples - Confirmed reviews ALL

Great staff, as always. Breakfast is fresh with good variety. Room was very clean and tidy

Dear Francisco, We thank you for this positive feedback. We're thrilled to hear you enjoyed the variety of our breakfast offerings and found the room to your satisfaction in terms of cleanliness. Our team is committed to providing excellent service, so your compliment towards our staff is very much appreciated. It's always our aim to ensure our guests have a comfortable and pleasant stay. The entire team look forward to welcoming you back for a future visit. Kind regards, Degives Véronique, Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 441 reviews 8.1/10 Location
  • 735 reviews 4.4/10 Room
  • 592 reviews 9.2/10 Service
  • 17 reviews 6.1/10 WiFi
  • 434 reviews 3.2/10 Comfort
  • 365 reviews 4.6/10 Cleanliness
  • 329 reviews 7/10 Breakfast
  • 92 reviews 3.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.