Novotel Hong Kong Citygate

Customer review rating (ALL Rating) 4.4/5 817 reviews

Novotel Hong Kong Citygate - Image 1
Novotel Hong Kong Citygate - Image 2
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Description

Hotel extras

  • Easy access to Hong Kong Disneyland, NP360 Cable Car and AsiaWorld-Expo

  • Large outdoor swimming pool and 24-Hour Fitness Centre

  • Directly connected to the Citygate Outlet Mall and Tung Chung MTR Station

  • Free airport shuttle from 6 am to 11.40 pm, every 20 minutes. T1, Car Park area 1 - Bays 11-14

  • Meeting facilities with natural daylight

Our accommodation(s)

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Hotel location

Novotel Hong Kong Citygate

51 Man Tung Road, Tung Chung
HONG KONG
Hong Kong SAR, China

GPS:22.291456, 113.943207

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  817 reviews

TripAdvisor Rating  4.5/5  5,282 reviews

Prime Location for Adventure

TripAdvisor rating 5.0/5

obedph TripAdvisor review

Our recent stay at Novotel proved mostly convenient given its strategic location 15-20 minutes from the airport—ideal for our itinerary, which included trips to Disneyland and Macau. Despite our delayed arrival at 11:55 PM and missing the last shuttle which stopped at 11:40 PM, the 10-minute Uber ride from the airport was swift. As an Accor Diamond Member, we were accommodated on the 21st floor, one of the premier floors. The Standard King Bedroom felt spacious with a refreshing river, highway, and airport view. Notably, the room was surprisingly quiet despite its proximity to the road. However, international travelers should note the need for a Hong Kong power adapter. The lounge offerings were modest, with operational hours from 10 AM to 7:30 PM, shorter than those at Sofitel and Fairmont. The selection included sandwiches, salads, ice cream, fruits, and various drinks. While breakfast variety was lacking—offering the same dishes each day—the room itself, the hotel's direct connection to Citygate Mall, and proximity to transport links made up for these minor drawbacks. In summary, our stay at Novotel was positive, making it a likely choice for future visits, especially due to its location and the benefits of Accor membership.

The location is strategic direct access to Citygate outlet

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The room is clean and well maintained. The check in is fast when we came and welcomed very well. We enjoyed our time stay in Novotel CityGate before leaving Hong Kong. Direct access to outlets is convenience for us to find good foods.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

Nice Hotel

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Modern, Clean - good breakfast - recommend for transit stays

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

Great location

Customer review rating 4.5/5

Steve Couples - Confirmed reviews ALL

The hotel is extremely well placed for the airport and MTR. Rooms were clean and comfortable, and excellent outside spaces. Staff were really attentive and helpful.

Dear Steve, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

Strategic Location

Customer review rating 4.5/5

Maria L. Families - Confirmed reviews ALL

Just a request to have a "bidet" in the toilet

Dear Maria L., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

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Other web-users rate our hotel

  • 2,083 reviews 9.5/10 Location
  • 1,581 reviews 6.8/10 Room
  • 1,633 reviews 8.7/10 Service
  • 26 reviews 8.6/10 WiFi
  • 537 reviews 7.5/10 Cleanliness
  • 493 reviews 8.7/10 Food
  • 328 reviews 7.6/10 Breakfast
  • 93 reviews 7.5/10 Pool

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