Pullman ZamZam Makkah 5 stars

Customer review rating (ALL Rating) 3.7/5 3,006 reviews

Best price
guarantee
Pullman ZamZam Makkah - Image 1
Pullman ZamZam Makkah - Image 2
Pullman ZamZam Makkah - Image 3
Pullman ZamZam Makkah - Image 4
Abraj Al Bait Complex, King Abdel Aziz Endowment, 21955 MAKKAH, Saudi Arabia

Description

Hotel extras

  • Moments away from Al Masjid Al Haram, and The Holy Kaaba.

  • Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.

  • Spacious Rooms & Suites.

  • Complimentary Wi-Fi

  • Adjoined with Shopping Arcade featuring a huge variety of International brands.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

GPS:21.419314, 39.824662

Telephone
Fax +966 12 571 5999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  3,006 reviews

TripAdvisor Rating  4.0/5  3,119 reviews

Certificate of excellence 2023

Not 5* Hotel

TripAdvisor rating 4.0/5

235salimp Families - TripAdvisor review

It’s not 5* hotel for sure Clock Tower location is deceiving to believe it’s 5* Great location to reach Haram ! Tea Garden restaurant is 5* , food was excellent, good choice and so is service staff manager Uthman was ever smiling welcoming great guy so is brother Saber , supervisor Farouk was helpful , I must point out one waiter Mr Abid Ali was best of the lot and so humble helpful and made us feel our own family ! Duty managers Asfham and Asmah were helpful tried hard to offer better rooms but I had to compromise in the end. Disappointing Poor rooms, poor lifts & poor reception staff so is room service , rooms are below 3* congested not value for money , they just want to make money forget customers ! I may have to look for different option next year unless if we get new renovated rooms .

House keeping was only good think we have

TripAdvisor rating 5.0/5

Falisha H TripAdvisor review

Mr Asaduzzamqn was our house keeper and did a fantastic job. Also Mr Zakir Hussein have cleaned out rooms and always good and have both done a fantastic job.

Mr Kawsar, Mr Kaseem

TripAdvisor rating 5.0/5

maskur seto s TripAdvisor review

1007 , service is very excellent , room very clean ......we arey happy and enjoy this roam very well ... Great Hotel and Great Service.

karim redwan

TripAdvisor rating 5.0/5

Rara R TripAdvisor review

thank pullman zamzam teaam breakfast was good in zahra restaurant the guy mr shanawaz help us too much and also from kitchen chef karim redwan helps my kids for special requests thanks aii the staff buffet itaem was delicious and good food thanks

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Adhityaningrum A

TripAdvisor rating 5.0/5

tya a TripAdvisor review

Cheff Karim radwan, breakfast is very good! Excelent! I enjoyed it all in pullman hotel in restaurant manager mr shanawaz is very helpful with us thank you Pullman zamzam team see you well always all the staff in restaurant is well done keep it up

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

In partnership with TripAdvisor

Other web-users rate our hotel

  • 3,121 reviews 9.4/10 Location
  • 5,050 reviews 4/10 Room
  • 8,941 reviews 8/10 Service
  • 253 reviews 1.6/10 WiFi
  • 2,171 reviews 3.2/10 Cleanliness
  • 1,923 reviews 2.7/10 Vibe
  • 1,441 reviews 3/10 Comfort
  • 1,223 reviews 2.9/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Makkah

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.