Novotel Bucharest City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,661 reviews

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Description

Hotel extras

  • Free WiFi, ergonomic work space, LCD TV

  • Heated indoor pool, hammam, gym.

  • Private parking available

  • 5 minutes' walk to metro and buses

  • 20-minute walk to the Palace of Parliament

Our accommodation(s)

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Hotel location

Novotel Bucharest City Centre

Calea Victoriei 37B Sector 1
010061 BUCHAREST
Romania

GPS:44.436997, 26.097497

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE VICTORIEI 37

Winestone Victoriei 37 pairs accessible, regional-inspired cuisine with a creative selection of Romanian and international wines, in a vibrant and sophisticated setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,661 reviews

TripAdvisor Rating  4.5/5  2,471 reviews

Certificate of excellence 2023

Good hotel but no ventilayion

TripAdvisor rating 3.0/5

eraneshahar TripAdvisor review

The hotel is nice and nice staff BUT THE WINDOWS ARE ALWAYS TOTALLY CLOSED. AND.... THE AC IS NOT WORKING PROPERLY. BECAUSE OF THIS EUROPEAN MADNESS OF CLOSED WINDOWS - ROOMS ARE NOT VENTILATED....I REALLY COULD NOT BREATHE. IT IS A PITTY SUCH A NICE HOTEL WITH BIG ROOMS....AND SUCH A STRANGE EUROPEAN SICKNES: CLOSED EINDOWS. SO THE BOSSES IN BRUSSELES DECIDED .... AND HOW EXACTLY DO YOU VENTILATE THE ROOMS DURING CORONA ?????? NOVOTEL AND ALL EUROPEAN CHAINS SHOULD SUE THE EUROPEAN BURAUCRATS IN ORDER TO CHANGE THIS DIRECTIVE I HAD TO LEAVE THE NICE HOTEL WITH ALL THE SORROW AND I MOVED TO A NEARBY HOTEL WITH NORMAL OPENING WINDOWS. SORRY

Bad service

Customer review rating 0.5/5

Aggelos Families - Confirmed reviews ALL

When I arrived there and found out that I booked the wrong dates they assured me that I will get my money back if booking.com is ok with that. Thats why I contacted Booking and they told me that they are fine to get the refund. So I made another booking in the same hotel having in mind that I will take my money back. Otherwise I could book another cheaper hotel. Now the hotel responds that they are not going to refund me. I feel like I've been scammed.

Good location near to the old town

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Good location, within walking distance if the old town and some attractions. Receptionists overall really helpful, good breakfast boxes, only used the bar once blunt!

Dear Guest, Thank you for choosing Novotel Bucharest City Centre and taking the time to share your feedback. We are pleased to hear that our location near the old town was convenient for you and that our receptionists were helpful. We appreciate your comments about the breakfast boxes. We apologize for any inconvenience you experienced at the bar and will look into this matter. Your feedback is valuable to us. Kind regards, Mistodie Catalin Front Office Manager

well located, but staff was not the nicest one

Customer review rating 3.0/5

Rnp Families - Confirmed reviews ALL

During breakfast, the staff was always over us trying to remove things of the table, when we would still be eating. During one of the days, the staff forgot to leave us enough towels for us to shower. So the morning after, we had to request twice to the reception to send us towels for us to shower. When the staff member came to deliver us the towels, immediately becomes aggressive and asks me for the old towels, which I invited her to enter and see that they had forgotten to leave us enough towels to shower. There were no toiletries available as well, I thought it was a bit poor for a 4 start hotel at a full rate.

All good

Customer review rating 4.5/5

Manuel Families - Confirmed reviews ALL

Great location, nice and big rooms, clean, great breakfast and attentive and helpful staff

Dear Manuel, Thank you for taking the time to share your positive review of Novotel Bucharest City Centre. We are delighted to hear that you enjoyed our great location, spacious and clean rooms, delicious breakfast, and the attentive and helpful service provided by our staff. We appreciate your kind words and hope to welcome you back in the future. Warm regards, Mistodie Catalin Front Office Manager

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Other web-users rate our hotel

  • 1,225 reviews 9.4/10 Location
  • 1,278 reviews 6.5/10 Room
  • 1,148 reviews 7.6/10 Service
  • 35 reviews 7.9/10 WiFi
  • 838 reviews 8.5/10 Breakfast
  • 464 reviews 7.8/10 Cleanliness

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