Ibis Santos Gonzaga Praia 3 stars

Customer review rating (ALL Rating) 3.8/5 2,215 reviews

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Description

Hotel extras

  • 15-minutes drive to Giusfredo Santini Maritime Passenger Terminal

  • 25-minutes drive to Anchieta Highway

  • 20-minute drive to Santos Bus Terminal

  • 15-minute drive to Santos Old Town

  • 24-hour bar

Our accommodation(s)

Hotel location

Ibis Santos Gonzaga Praia

Av. Vicente de Carvalho, 50, Boqueirao
11045-500 SANTOS
Brazil

GPS:-23.97009, -46.32897

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR COME E BEBES

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,215 reviews

TripAdvisor Rating  4.0/5  1,589 reviews

Good stay

Customer review rating 5.0/5

Denilson V. Couples - Confirmed reviews ALL

All was perfect

Dear Denilson, We very much appreciate your comments regarding your stay at the ibis Santos Gonzaga Praia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atenciosamente, Equipe ibis Santos Gonzaga Praia.

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Demorou demais o check in

Prezado hóspede, Obrigado por dedicar algum tempo a partilhar a sua opinião conosco. Apreciamos todos os comentários construtivos mencionados. Compreendemos a sua frustração com o processo de check-in demorado, nossa equipe está em adaptação pois realizamos a troca de sistema. Esforçamo-nos para fornecer um serviço de qualidade ao cliente em todos os momentos, e é lamentável que isso não tenha sido feito neste caso. Seus apontamentos contribuem para a melhoria da nossa missão de serviço de qualidade e melhoria contínua em todas as áreas do nosso negócio. Agradecemos o tempo dispensado para nos fornecer o seu feedback. Com os melhores cumprimentos, Equipe Ibis Santos Gonzaga Praia.

Ok

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Hotel simples, sensato, mas nada especial.

My 1st time in Santos, location and amenities were excellent.

Customer review rating 5.0/5

Brian J. Solo - Confirmed reviews ALL

Access to beach, shopping and dining was ideal for me. Wonderful buffet breakfast. Front desk assistance was superb.:)

Dear Brian J., Thank you for taking the time to review your stay with us at ibis Santos Gonzaga Praia. We are delighted to hear that you enjoyed our amenities and location. It is especially gratifying to learn that our front desk assistance was superb. Your kind words are greatly appreciated and it’s great to know that you enjoyed your visit with us. Thank you again for sharing your experience and we hope you will choose to stay with us again in the near future! Team Ibis Santos Gonzaga

Nice stay

Customer review rating 5.0/5

Sylvia G. Families - Confirmed reviews ALL

Friendly staff, nice breakfast and comfortable bed

Dear Sylvia G., Thank you so much for your kind review of your stay with us at ibis Santos Gonzaga Praia. We are delighted that you had a pleasant experience with our friendly staff, comfortable bed and nice breakfast. At ibis Santos Gonzaga Praia, we strive to provide a high quality service and the best amenities for our guests. It is wonderful to know that we achieved this during your stay. We look forward to welcoming you again and thank you once again for choosing ibis Santos Gonzaga Praia. Sincerely, The Management Team at ibis Santos Gonzaga Praia

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Other web-users rate our hotel

  • 659 reviews 9.3/10 Location
  • 1,346 reviews 2.6/10 Room
  • 909 reviews 6.5/10 Service
  • 32 reviews 4.1/10 WiFi
  • 568 reviews 2.3/10 Cleanliness
  • 535 reviews 6.3/10 Breakfast
  • 511 reviews 2.3/10 Comfort
  • 309 reviews 2/10 Vibe

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