ibis Styles Parc des Expositions de Villepinte 3 stars

Customer review rating (ALL Rating) 4.0/5 471 reviews

Best price
guarantee
ibis Styles Parc des Expositions de Villepinte - Image 1
ibis Styles Parc des Expositions de Villepinte - Image 2
ibis Styles Parc des Expositions de Villepinte - Image 3
ibis Styles Parc des Expositions de Villepinte - Image 4
54 Avenue des Nations, Villepinte, BP 68030, 95971 ROISSY CHARLES DE GAULLE, France

Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Courtepaille restaurant

  • Private parking

  • Exhibition Center nearby

  • Hotel renovated in 2019

Our accommodation(s)

Hotel location

ibis Styles Parc des Expositions de Villepinte

54 Avenue des Nations, Villepinte, BP 68030
95971 ROISSY CHARLES DE GAULLE
France

GPS:48.972454, 2.511736

Telephone
Fax +33 1 48 63 28 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

COURTEPAILLE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  471 reviews

TripAdvisor Rating  3.0/5  377 reviews

bad experience

Customer review rating 2.5/5

Ken Business - Confirmed reviews ALL

My reservation was on Friday 22March. i sent email to advise i would be having late checkinon that day. there was accident which cause the train delayed https://actu.fr/ile-de-france/drancy_93029/sncf-accident-grave-de-voyageur-sur-le-rer-b-le-trafic-en-partie-interrompu_60….html and it was rainning. when i arrived to the hotel with tired body and wet luggages, the staff was serving the other customer at the bar and igroned my arrival. I waited for him to finish the business and check me in, instead of greeting me nicely, he came to me with bad attitude. seems he was the actually customer and i distrubed his time having good beer with his mate. i got the key card and went to my room. the corridor was having a old, rotten smell. luckily the smell stayed at the corridor only. then i arrived to the room and was going to have something warm to drink. and found out they didnt even provide a small cattle for the customer. what a special "Styles" ibis. i didnt have much expectiation since this is just a ibis, but wasnt think would be this bad.

Dear KEN L., Thank you for taking the time to tell us about your experience at the ibis Styles Parc des Expositions de Villepinte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'équipe Ibis Styles Parc Des Expositions

Opportunity for improvement

Customer review rating 2.0/5

R Business - Confirmed reviews ALL

When trying to order a bottle sparkling water at 22:15, the waitress of restaurant replied that the restaurant is not a bar and the lady of the bar replied that the bar is closed. Fortunately, the waiter of restaurant understood the value of customer service.

Nous sommes profondément désolés pour cette expérience malheureuse que vous avez rencontrée lors de votre tentative de commande d'une bouteille d'eau pétillante . Nous reconnaissons qu'il y a eu un malentendu entre notre équipe de service et vous, notre client précieux. Veuillez accepter nos plus sincères excuses pour le désagrément causé. Nous sommes heureux de savoir que notre serveur a pu répondre à vos besoins et comprendre l'importance du service à la clientèle. Nous prenons cette situation très au sérieux et nous nous engageons à améliorer nos processus pour éviter que de telles situations ne se reproduisent à l'avenir. Votre satisfaction est notre priorité absolue, et nous espérons avoir l'opportunité de vous offrir une expérience plus positive lors de votre prochaine visite. Merci de nous avoir fait part de vos préoccupations Ibis Styles Villepinte Parc Des Expositions

Customer review rating 4.0/5

Sophie Solo - Confirmed reviews ALL

Conveniently close to Charles de Gaulle Airport and the RER if you'd like to visit Paris for a day. Clean room, breakfast options available. Walkable from RER station. Noon check in is superb when arriving at CDG early.

Dear SOPHIE W., We very much appreciate your comments regarding your stay at the ibis Styles Parc des Expositions de Villepinte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe Ibis Styles Parc Des Expositions

Ibis Villepinte - ok hotel, but poorly ventilated

Customer review rating 3.0/5

Martijn Business - Confirmed reviews ALL

excellent location for us (we were coming from south of Paris, so this was ideal for the journey after the next day (no traffic jam etc)) restaurant ok (both breakfast & dinner) ventilation in room was very poor, needed to get the window open to get 'fresh' air (what you can call 'fresh' with the taste of kerosine of the CDG airport nearby)

Dear Martijn, Thank you for sharing your feedback with us. We are pleased to hear that our location worked well for your journey, especially with the convenience of avoiding traffic jams. We appreciate your positive comments about the restaurant and are glad to know that both breakfast and dinner met your expectations. Your feedback is invaluable to us, as it helps us identify areas for improvement. We hope that despite these challenges, you would consider giving us another opportunity to serve you in the future. We are committed to ensuring a more enjoyable stay for our guests. Thank you for your understanding. Best regards, Ibis Styles Villepinte

Bad room, good breakfast.

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

The room I was given had a window that was opening into the central hall. There was a party going on in the hall, so there was a lot of noise, even with the window closed. The room was too hot, but opening the window did not help, as it was opening to an inside area + the noise would increase. The air-conditioning did not work. The breakfast was nice.

Bonjour, Nous vous remercions d'avoir pris le temps de commenter votre séjour à l'ibis Styles Parc des Expositions de Villepinte. Nous sommes désolés d'apprendre que vous n'avez pas été satisfait de votre chambre. Nous nous efforçons de fournir la meilleure qualité de service et de confort à nos clients et nous nous excusons si nous n'avons pas respecté ces normes pendant votre séjour. Nous sommes toutefois ravis que vous ayez apprécié le petit-déjeuner. Nous vous remercions à nouveau d'avoir pris le temps de rédiger votre commentaire et nous espérons que vous nous donnerez une autre chance à l'avenir. L'équipe Ibis Styles Villepinte Parc des Expositions

In partnership with TripAdvisor

Other web-users rate our hotel

  • 308 reviews 8.6/10 Location
  • 420 reviews 6.1/10 Room
  • 443 reviews 8.2/10 Service
  • 6 reviews 5/10 WiFi
  • 275 reviews 4.3/10 Comfort
  • 249 reviews 8.6/10 Breakfast
  • 189 reviews 4/10 Food
  • 177 reviews 8.1/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Roissy Charles De Gaulle

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.