Novotel World Trade Centre Dubai 4 stars

Customer review rating (ALL Rating) 4.8/5 1,220 reviews

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Description

Hotel extras

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Outdoor swimming pool

Our accommodation(s)

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622, Al Mustaqbal Street
9622 DUBAI
United Arab Emirates

GPS:25.221171, 55.288519

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,220 reviews

TripAdvisor Rating  4.5/5  5,226 reviews

Certificate of excellence 2023

Business trip for Mid East Energy Expo

TripAdvisor rating 5.0/5

821richard Business - TripAdvisor review

Arrived on overnight flight and managed to check in early, which was great start to the stay. Breakfast was convenient and efficient, the staff were helpful and cheerful especially Nan who managed to get the perfect coffee to start the day.

Well located, best value for money and guest interests always a priority by the staff.

Customer review rating 5.0/5

Liew S. Families - Confirmed reviews ALL

Although this is our first trip to Dubai, we are seasoned independent travellers as a family...and frequently stayed in 3 to 4 stars rated hotel and use public transport. We booked the hotel after some simple research and our stay here far exceeded our expectations and stays in other hotels. The hotel's superior features are: 1. It has very good location between the airport and just 3 stops away from the central of Dubai (Burj Khalifa/Dubai Mall). It is only about 5 minutes walk from the World Trade Centre station and, is also on the same side of the Dubai Metro line, meaning that we did not need to cross the 14 lanes (I think) major road on the other side where some of the major hotels are located. 2. We arrived into Dubai (after a long flight from Europe) before check in time and the hotel was gracious to allow us an early check in. Thank you Novotel. 3. There is free bus services (at designated time) from the hotel to some of the popular shopping areas. 4. Room is very clean and there is Free coffee which can be requested to be delivered to the room...anytime. 5. The hotel has a triple bed per room option. So, our family of 3 adults did not have to book 2 rooms (unlike most other hotels). The rates for the triple were also very competitive. So, if your travel characteristics are somewhat similar to our, we highly recommend Novotel World Trade Centre, Dubai Liew

Dear Liew S., Thank you for taking the time to share your positive feedback regarding your recent stay at Novotel World Trade Centre Dubai. We are thrilled to learn that you found our hotel to be well located and excellent value for money. Ensuring the satisfaction of our guests is at the forefront of our service commitment. We are pleased that you enjoyed the convenient location near the airport and Dubai Metro station, facilitating your exploration of the city. Additionally, we are glad that you appreciated amenities such as the early check-in option, complimentary bus services to shopping areas, cleanliness of the rooms, and the availability of free coffee delivery to your room. Providing a comfortable and convenient experience for our guests is our top priority, and we are grateful for your recommendation. We eagerly anticipate the opportunity to welcome you and your family back on your next trip to Dubai. Warm regards, Dynne Binua Director of Rooms

Home away from home .. feel safe and take care of

TripAdvisor rating 5.0/5

Pradeepkundan TripAdvisor review

Enjoyed culinary journey on the first day of EID , gratitude to Alpa her team Maria servers Jaya Eddie Elle Vivek n Samson .. chef Vijay Deepak Bilal U 3 amigos always surpass all expectation and create new standard of dining experience preparing with good intent and kindness and serving with love and humility. My home my family where I am feel safe . gratitude n appreciation Madam Maggie N Miss Dynne for unsurpassed customer service at your property . EID Mubarak to all readers wish your experience is the awesome and amazing . A property to consider on next week as service far exceeds expectations at all levels

Excellent

Customer review rating 5.0/5

Haresh M. Couples - Confirmed reviews ALL

Nice Room, variety breakfast

Dear Haresh, Thank you for your positive review! We are delighted to hear that you enjoyed our excellent rooms and the variety of breakfast options. We look forward to welcoming you back soon. Best regards, Dynne Binua Director of Rooms Novotel World Trade Centre Dubai

Fell short of expectations

Customer review rating 2.5/5

Jennifer Business - Confirmed reviews ALL

Room was fine, clean and respectable with a comfortable bed. However hotel was let down by poor breakfast service - dirty tables not cleared or cleaned regularly, lack of cutlery, lack of bowls, juices not replenished quickly. Hotel caters for alot of tour groups, not really a business hotel

Dear Jennifer, We appreciate your feedback on your recent stay. We're glad to hear that you found your room to be clean, comfortable, and up to standard. However, we're sorry to hear about your experience with the breakfast service. We sincerely apologize for the inconvenience caused by the lack of cleanliness and the shortages of cutlery, bowls, and promptly replenished juices. While we do accommodate many tour groups, we aim to provide an excellent experience for all guests, including those traveling for business. Your feedback is important to us, and we will address these issues with our team to ensure improvements are made. We hope to have the opportunity to welcome you back and provide you with a more satisfactory experience in the future. Best regards, Dynne Binua Director of Rooms

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Other web-users rate our hotel

  • 614 reviews 9.1/10 Location
  • 919 reviews 8.1/10 Room
  • 1,924 reviews 9.4/10 Service
  • 19 reviews 7.1/10 WiFi
  • 491 reviews 8.8/10 Cleanliness
  • 329 reviews 8.1/10 Breakfast
  • 144 reviews 9/10 Vibe
  • 11 reviews 4.6/10 Beach

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