ibis Innsbruck 3 stars

Customer review rating (ALL Rating) 4.5/5 720 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE-certified hotel

  • Location close to the center with optimal access to public transportation

  • Free WIFI throughout the hotel

  • In the center of Innsbruck, within 5-10 minutes walking distance of the Old Town

  • Private parking garage for a fee with direct access to the hotel

Our accommodation(s)

Hotel location

ibis Innsbruck

Sterzinger Strasse 1
6020 INNSBRUCK
Austria

GPS:47.262784, 11.399667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  720 reviews

TripAdvisor Rating  4.0/5  1,564 reviews

Amazing staff and perfect location

Customer review rating 5.0/5

R. I. Friends - Confirmed reviews ALL

I recently had the pleasure of staying at the Ibis Innsbruck and I couldn't be more delighted with my experience. From the moment I arrived, the reception staff was incredibly warm and welcoming. They went above and beyond to assist with all of my needs, making my stay both comfortable and memorable. The hotel itself boasts clean, cozy rooms and is conveniently located next to the main train station which is a significant plus if you want to explore several ski resorts near the city as I did. I am already looking forward to my return for the next year. Highly recommend for anyone seeking a pleasant stay in Innsbruck!

Dear Mr. R., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie

Could be better

Customer review rating 3.0/5

Anon Business - Confirmed reviews ALL

No hand towels in bathroom, only bath/shower sized towels. No tissue/kleenex dispenser (both available in Ibis Luxembourg at least). Incorrect hotel amenities in the hotel brochure in the room- no room-service/take-away food available from bar/reception as stated. Questionable cleaning after night 1 of a 2 night stay (hairs in the shower). Reception staff fairly unattentive to guests. Room overall clean and quiet despite overlooking the main station. Well located.

Dear Mr. D., Thank you very much for your feedback. We will share your feedback with our team. We are sorry that your experience did not meet your expectations. Please allow us to express my sincerest apologies. We wish you a nice day still. Best regards, Melanie

Super location center of City, next to main Railway station

Customer review rating 5.0/5

C.g. T. Solo - Confirmed reviews ALL

Great stay as usual, thanks.

Dear Mr. T., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie

Very conveniently located

Customer review rating 4.5/5

Guy H. Solo - Confirmed reviews ALL

Staff was friendly and loved the self service shop close to the lobby. The rooms were very clean and well decorated.

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie

A good stay

Customer review rating 4.5/5

Piotr Solo - Confirmed reviews ALL

I enjoyed the perfect location of the hotel - just at the train station, as well as the very helpful staf.

Dear Mr. W., Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

In partnership with TripAdvisor

Other web-users rate our hotel

  • 915 reviews 9.3/10 Location
  • 761 reviews 6.7/10 Room
  • 461 reviews 8.3/10 Service
  • 25 reviews 8.4/10 WiFi
  • 400 reviews 8.6/10 Breakfast
  • 345 reviews 5.6/10 Cleanliness
  • 152 reviews 5.6/10 Value
  • 89 reviews 5.5/10 Amenities

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