ibis budget Melbourne Airport 3 stars

Customer review rating (ALL Rating) 3.7/5 1,120 reviews

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Caldwell Drive, Melbourne Airport, 3045 TULLAMARINE, Australia

Description

Hotel extras

  • Close to Melbourne Airport and the International and Domestic Terminals.

  • On-site car parking available. $15 Per Night for In House Guests.

  • Just 20 minutes to the Melbourne CBD.

  • 24-hour self-service check-in available.

  • Free Wi-Fi.

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Hotel location

ibis budget Melbourne Airport

Caldwell Drive, Melbourne Airport
3045 TULLAMARINE
Australia

GPS:-37.671162, 144.854697

Telephone
Fax +61 3 8336 1822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,120 reviews

TripAdvisor Rating  3.0/5  1,423 reviews

Customer review rating 2.0/5

Anonymous Friends - Confirmed reviews ALL

No sink in the bathroom isn't too good and not able to redeem points on check was a bit disappointing.

Dear Guests, Thank you for taking the time to review your visit. We are pleased to hear that you found our cleanliness standards to be high and that you appreciate our efforts in sustainable development. These are aspects of our service that we take great pride in. We regret to hear that the design of our bathrooms, with the sink located outside the main bathroom area, did not meet your expectations. Our unique ibis budget style aims to provide functional and affordable accommodations, and we hope this did not detract significantly from your overall comfort. Additionally, while we strive to offer our guests a seamless experience, we understand that the inability to redeem loyalty points upon check-out was disappointing. Please rest assured that we constantly seek ways to enhance our service while remaining true to our budget-friendly promise. Our team values your patronage and is committed to providing a warm and welcoming environment for all our guests. We hope to have the opportunity to better serve you in the future. We hope we may have the occasion to welcome you back for an improved experience. Kindest regards, ibis Budget Melbourne Airport Team

Frightfully good experience.

Customer review rating 5.0/5

Tassiepaul Couples - Confirmed reviews ALL

All was as advertised, no negative surprises!

Dear Guest, Thank you for this review of your time at our hotel. We are thrilled to hear that you would recommend ibis budget Melbourne Airport to others, and we appreciate your recognition of our efforts in maintaining impeccable cleanliness. It is heartening to know that our dedication to sustainable development has not gone unnoticed by our guests. While we understand that you chose not to comment on our additional services, we hope they met your expectations and contributed to a comfortable stay. Rest assured that our team is committed to delivering a service that aligns with the positive aspects you've highlighted, such as our friendly staff and convenient location close to the airport. It would be a pleasure to welcome you back on another occasion. Best wishes, ibis Budget Melbourne Airport Team

Customer review rating 4.5/5

Glenn A. Business - Confirmed reviews ALL

Great location, handy and room was very clean.

Dear Glenn, Thanks for taking the time to share your views about your visit to our hotel. We are pleased that you appreciated the high standards and quality service which we strive to uphold. It is always a pleasure to receive positive feedback from our guests and we are glad that our location was ideal for you. We look forward to welcoming you back on a future trip. Kind regards, ibis Budget Melbourne Airport Team

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Location was good as we needed to be near the airport for early departure. Website lacked any information about hotel facilities and services eg. There is no elevator. The room floor was very dusty&dirty and there was a dead bug / cockroach of some sort by the sink. Fridge smelled and was warm. Staff member very pleasant.

Dear Guests, Thank you for taking the time to review your visit. We are glad to hear that our location was convenient for your travel needs, offering easy access to the airport for early departures. However, we regret that certain aspects of your stay did not meet your expectations. While our hotel aims to provide a clean and comfortable environment, it seems we fell short in this instance. We are disheartened to hear about the cleanliness issues you encountered and wish to assure you that we maintain rigorous standards for cleanliness and hygiene as part of our ALLSAFE accreditation. Additionally, we understand that a well-functioning refrigerator is important for our guests' comfort and apologize for any inconvenience caused by this amenity not meeting our usual standards. We appreciate your kind words about our staff member and are pleased that their service positively impacted your experience. Our team strives to provide warm and friendly customer service to all our guests. We hope we may have the occasion to welcome you back for an improved experience. Kindest regards, ibis Budget Melbourne Airport Team

Well located

Customer review rating 4.5/5

Lydia G. Couples - Confirmed reviews ALL

Friendly staff Thank you

Dear Lydia, Thank you for taking the time to share this feedback. We are delighted to hear that you appreciate our convenient location near the airport, making us an ideal choice for travelers seeking proximity to their flights. Your compliments regarding our friendly staff are greatly appreciated and we will be sure to pass on your kind words to the team. It's always encouraging for our staff to hear that their efforts have been recognized by our guests. We also noticed that you prefer to book directly with us, which is wonderful to hear. We strive to ensure our booking process is as smooth and efficient as possible for our guests. It would be a pleasure to have you return in the future. Our very best regards, ibis Budget Melbourne Airport Team

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.