ibis Styles Ambassador Seoul Gangnam 3 stars

Customer review rating (ALL Rating) 4.3/5 863 reviews

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ibis Styles Ambassador Seoul Gangnam - Image 1
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431, Samseong-ro, Gangnam-gu, 06195 SEOUL, South Korea

Description

Hotel extras

  • Convenient location in the heart of Gangnam district near Coex with easy access to the airport

  • 317 modern rooms and 2 meeting rooms with high quality conferencing facilities

  • Business corner at the lobby and free WIFI service throughout the hotel

  • Garden Lounge on 15th floor Specialized for the guests in Superior Business Room

Our accommodation(s)

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Hotel location

ibis Styles Ambassador Seoul Gangnam

431, Samseong-ro, Gangnam-gu
06195 SEOUL
South Korea

GPS:37.505184, 127.057144

Telephone
Fax +82 2-3454-1946

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FRESH 365 DINING

Located on the second floor of Ibis Style Ambassador Seoul Gangnam, Fresh 365 Dining offers trendy menus featuring extra-fresh ingredients, heart-warming taste, and sincerely attentive service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  863 reviews

TripAdvisor Rating  4.5/5  589 reviews

Comfortable stay

Customer review rating 4.5/5

Mitch Friends - Confirmed reviews ALL

The room size was just right, bed and pillows were comfortable, the bathroom was clean and the toilet had a fancy washlet! I liked that there were no toothbrushes so if you needed one you had to purchase it for USD 0.75. There were options to refill drinking water and a laundromat. There were coffeeshops and convenience stores nearby, and bus stops (including one for the airport bus) were 5 minutes away. I would stay here again.

Dear Ma Carmela M., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

amazing stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

well located and very helpful staff. Superb service as always.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located and had a comfortable stay overall.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

There was a bit of misunderstanding the first time we arrived. I booked a room the night before to ensure that my parents have a room to arrive to as our flight was early at 7am. I also sent an email to reservations that the room I booked the night before will have late arrival next day. Unfortunately, when we arrived around 7am in the hotel to check-in, I was informed that my booking was cancelled and when I showed them that I emailed of reservations that we will be arriving early on the 24th, I was told that reservations office is only until 4pm? Im like so you cancelled my booking??? Anyhow, the front desk officer in charge apologized for the inconvenience and made a way to provide a room for my senior citizen parents who was very tired from the flight. It was rectified but not without causing anxiety and delays. It could have been handled better of there was proper coordination between Reservations and FO on these types of special instructions. I was not even asking or requesting for early check-in, I was paying for it by booking another room the night before my actual arrival but still there was a disconnect to this in between departments. We stayed for 6 nights, and except for the arrival incident, it was a good stay.

Dear Elaine I., Thank you for taking the time to tell us about your experience at the ibis Styles Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will check the communication and process of handling email request and try to be more efficient. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

well ocated

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Jimmy, receptionist, spoke English well and welcomed us. Several of the other receptionists had difficulty in English. Room was fine, though the lampshade by the bed was stained. We wanted information about the airport bus but the receptionists couldn't speak enough English to help. I needed a washcloth but there were none provided.

Dear Clive d., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. However regarding the lampshade, we will wash them and try to maintain clean and fix the outlet plug. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Quiet, clean, convenient, well priced

Customer review rating 4.5/5

Gordon Solo - Confirmed reviews ALL

This was a great little hotel. Room was small (expected that), but very well thought out and had everything needed. Bed was comfy and room was very quiet. I found the hotel restaurant kind of pricey so would just go out to sample the many diverse Seoul food options.

Dear Gordon C., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. Regarding the plastic container, if you mean water bottle, we do not recycle and it's always a new one. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 828 reviews 8.9/10 Location
  • 790 reviews 5.9/10 Room
  • 562 reviews 8.7/10 Service
  • 31 reviews 3.8/10 WiFi
  • 305 reviews 7.6/10 Cleanliness
  • 245 reviews 8.8/10 Breakfast
  • 236 reviews 5.3/10 Vibe
  • 10 reviews 2.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.