Résidence Studio Genève Centre 2 stars

Customer review rating (ALL Rating) 4.0/5 489 reviews

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Résidence Studio Genève Centre - Image 1
Résidence Studio Genève Centre - Image 2
Résidence Studio Genève Centre - Image 3
Résidence Studio Genève Centre - Image 4
36 Rue de Berne, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Located 5 minutes from Léman Lake

  • Free WiFi

  • Central location in the city

  • Close to bars and restaurants

  • A double bed with a microwave and kettle available

Our accommodation(s)

Studio

Standard Apartment with 1 Bedroom

  • 2 persons
  • 17 m² / 182 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Courtyard View or City View

Hotel location

Résidence Studio Genève Centre

36 Rue de Berne
1201 GENEVA
Switzerland

GPS:46.2117, 6.146959

Telephone
Fax +41 22 909 90 02

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  489 reviews

TripAdvisor Rating  2.5/5  194 reviews

Stay was ok

Customer review rating 1.5/5

Fa Families - Confirmed reviews ALL

1. The booking.com app said the if I found cheaper at another site, the property will price match and refund the difference. After booking, I did find a 20 GBP approx cheaper and messaged the property but they gave no refund.

Dear Guest, Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear that your stay was satisfactory, though we regret to hear that certain aspects did not meet your expectations. Regarding your experience with breakfast, our goal is to offer a variety of options to suit our guests' needs, and we are saddened that the express breakfast did not fully meet your satisfaction. We strive to ensure that all our guests' needs are catered to with the utmost quality. We can see that your reservation was made through a third-party booking platform; as your contract was with booking.com you would need to deal with them regarding any reservation issues. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Nicolas Goureau, General Manager

poorly located next to «  red light » district -bar with many prostitutes around the hotel area

Customer review rating 2.5/5

Bridget C. Business - Confirmed reviews ALL

I ap an Accor Club member — I am a 62 yr old woman - I was in Geneva for a conference - I did not appreciate having a hotel recommendation from Accor that put me in the middle of the red light district with alot of bars, prostitution and men wandering around. I will never stay there again!

Dear Bridget, Thank you for taking the time to share your feedback. We are pleased to hear that our efforts towards sustainability have been noticed, and we thank you for acknowledging this aspect of our establishment. We understand your concerns regarding the location and the external noise you experienced. Our central location in the city does come with the vibrancy and liveliness of Geneva, and while we are in proximity to a variety of bars and restaurants, we regret any discomfort this may have caused you. We have taken steps to minimize noise, such as providing double-glazing windows and earplugs upon request, to ensure a more comfortable stay. Additionally, our recent renovations have been thoughtfully designed to enhance our guests' experience, with upgrades in all studios including the replacement of doors planned for early 2023. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager

Another good stay

Customer review rating 4.5/5

Andyq Business - Confirmed reviews ALL

I use the Residence many times for long business trips. Clean and well tended. Small kitchen a great asset

Dear Guest, Thank you for your review of your recent stay. We're delighted to hear that you found the cleanliness of our studios to be impeccable and well maintained, a testament to our dedicated housekeeping team's efforts to provide a comfortable and hygienic environment for our guests. It's also great to know that the kitchenette facilities met your needs during your business trips, offering the convenience of preparing simple meals right in your studio. We appreciate your acknowledgment of our reception and room cleaning staff, who strive to contribute positively to our guests' satisfaction. The entire team hope that we may have the pleasure of seeing you in the future. Kind regards, Nicolas Goureau, General Manager

Very poor living experience

Customer review rating 1.0/5

Wendy Friends - Confirmed reviews ALL

The check-in location is not clearly marked. There is a used dirty towel in the room, no toiletries, and mold spots on the cups. Very poor living experience

Dear Wendy, Thank you for taking the time to review your experience with us. We are truly sorry to hear about the cleanliness issues you encountered during your stay. Please rest assured that maintaining a high standard of cleanliness is paramount to us, and your experience does not reflect our commitment as demonstrated by our regular cleaning service schedule. Regarding the check-in process, we acknowledge that it can be confusing, and we're actively working to improve signage and communication so that our guests can enjoy a smooth and welcoming start to their stay. We appreciate you bringing these matters to our attention. We hope to see you again. Best regards, Nicolas Goureau, General Manager

Good stay in a good location of Geneva.

Customer review rating 4.0/5

A M. Business - Confirmed reviews ALL

I was happy with check in process - it was all incredibly clear and straightforward. The location is also very good. Everything was fine and the accommodation was nice, I think it’s enough for one person who is on a business/work trip.

Dear Guest, Thank you for taking the time to share your experience with us. We're delighted to hear that the check-in process met your expectations and that you found our central location to be convenient for your needs. It's also rewarding to know that the accommodations were to your liking, especially for a business or work trip. Regarding the odour you noticed upon entering your studio, we want to assure you that we maintain high standards of cleanliness and will look into this matter to ensure our studios remain fresh and welcoming for all guests. We hope to have the opportunity to welcome you back for another pleasant stay in the future. Warm regards, Nicolas Goureau, General Manager

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Other web-users rate our hotel

  • 359 reviews 8.6/10 Location
  • 439 reviews 6.6/10 Room
  • 206 reviews 7.5/10 Service
  • 18 reviews 3.6/10 WiFi
  • 250 reviews 4/10 Comfort
  • 192 reviews 7.6/10 Cleanliness
  • 83 reviews 3.5/10 Amenities
  • 55 reviews 3.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.