Mercure São Paulo Moema Times Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,283 reviews

Mercure São Paulo Moema Times Square - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Pet-friendly hotel in São Paulo! Dogs and cats up to 15 kg are welcome.

  • Adapted rooms for people with reduced mobility.

  • Family hotel in Sao Paulo! Accommodations for up to 4 people.

  • Less than 100 meters from the Moema Subway Station, on the Lilac Line.

  • Hotel with parking in Sao Paulo, subject to charge.

Our accommodation(s)

Hotel location

Mercure São Paulo Moema Times Square

Avenida dos Jamaris, 100 Torre 1, Moema
04078-000 SAO PAULO
Brazil

GPS:-23.60528, -46.66158

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DELL'ARTE RISTORANTE

Excellent choice in the typically Italian neighborhood of Moema, with welcoming environment, private area, and great options in the wine cellar. Breakfast, lunch, and dinner (buffet-style or a la carte).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,283 reviews

TripAdvisor Rating  4.0/5  619 reviews

Certificate of excellence 2023

Very low quality of service

Customer review rating 1.0/5

Sandro F. Business - Confirmed reviews ALL

I got there and my check in could not be done easily because all my data was in another system different that of the check in. The ladies at the reception were polite but they did not allowed me to go to the room until they got all done. Result: I was slept less than 4h, because I had to leave the hotel at 5am to the airport. When I got down to do my check out there was no attendant. The one on duty was probably sleeping and was not willing to come to give my receipt. It took a while so he came, while not only me but the Uber driver were waiting him to come. One the worst, if not the worst hotel experience in my whole life.

Nice rooms

Customer review rating 5.0/5

Thaís Business - Confirmed reviews ALL

Nice rooms, amazing breakfast and kind receptionists.

comfortable, centrally located, affordable

Customer review rating 4.5/5

Steve S. Business - Confirmed reviews ALL

A very good business area

Well located, good breakfast

Customer review rating 4.0/5

Diana A. Business - Confirmed reviews ALL

I stayed for a business trip, the room is spacious, bed and pillows were comfortable and I was able to sleep very well the 4 nights, air conditioner was functioning perfect and the bathroom was spacious. People were king and polite. Only 2 things I did not like: 1. I stayed in the 5th floor and I believe it was for smokers, the hall smelled terrible to cigarettes all day. no one asked if I smoke. 2. the chairs for the desk were not confortable at all to work, even though there is a nice desk.

Special Thank you

TripAdvisor rating 5.0/5

428bertom TripAdvisor review

I would like to thank the Soraya and Joyce for making our stay the most incredible. It was our wedding weekend and they couldn't have been any better. These two deserve great praise for their kindness and attention. The hotel is in a great location and the breakfast Buffett was good ( please consider eggs to order). Thank you to everyone for making our weekend great.

Dear 428bertom, Thank you very much for your comments. We are glad to receive this from you. Soraya and Joyce loved to do the surprise for you. Both are happy for you. Regards, Renata Mendes Customer Experience Coordinator

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Other web-users rate our hotel

  • 636 reviews 9.6/10 Location
  • 981 reviews 7.7/10 Room
  • 912 reviews 8.1/10 Service
  • 127 reviews 3.5/10 WiFi
  • 531 reviews 7/10 Comfort
  • 458 reviews 6.9/10 Breakfast
  • 379 reviews 7.8/10 Cleanliness
  • 184 reviews 6.4/10 Food

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