ibis Bilbao Barakaldo 1 star

Customer review rating (ALL Rating) 4.4/5 1,141 reviews

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Description

Hotel extras

  • ENJOY THE BEST LA LIGA AND CHAMPIONS LEAGUE MATCHES IN OUR BAR AND RESTAURANT.

Our accommodation(s)

Hotel location

ibis Bilbao Barakaldo

RETUERTO, 69, Barrio De Kareaga Norte, Nº Reg HBI01170
48903 BARAKALDO
Spain

GPS:43.288796, -3.010554

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,141 reviews

TripAdvisor Rating  4.0/5  800 reviews

Good Stay

Customer review rating 4.5/5

Ian Couples - Confirmed reviews ALL

Ideal for a 2 night stay prior to Ferry to UK. Easy access to Bilbao centre by bus. Basic but comfortable room. Although non-smoking there appeared to be a smell of smoke in the bathroom.

Dear guesth, We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi,

Outstanding service

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel’s team was very professional and nice, helping us beyond our expectations.

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Patxi.

Well located, next to the Max Center, shopping, amusements and restaurants mall.

Customer review rating 5.0/5

J S. L. Families - Confirmed reviews ALL

Overall good stay

Estimado Huesped, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Bilbao Barakaldo. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Marga.

Well located

Customer review rating 5.0/5

Pe… Couples - Confirmed reviews ALL

We have dogs and were made very welcome!

Dear guest, We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi.

Too expensive for what it provides

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Room was dusty and bathroom smelled heavily of chlorine. A/C didn’t work properly, needed to open the window to get some air. The basics were there, but for the price charged I expected better from Ibis.

Dear , Thank you for taking the time to tell us about your experience at the ibis Bilbao Barakaldo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patxi.

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Other web-users rate our hotel

  • 531 reviews 8.1/10 Location
  • 707 reviews 6.4/10 Room
  • 722 reviews 9.3/10 Service
  • 7 reviews 7.7/10 WiFi
  • 320 reviews 7.3/10 Breakfast
  • 300 reviews 7.3/10 Cleanliness
  • 282 reviews 7.2/10 Value

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