Novotel Porto Alegre Tres Figueiras 4 stars

Customer review rating (ALL Rating) 3.7/5 1,946 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Relax in the pool with pool bar, sauna and hotel gym

  • Small pets welcome for an extra charge.

  • Large event room holding up to 450 people

  • 18 minutes by car to the historic center of Porto Alegre

  • 12 minutes by car to Salgado Filho International Airport

Our accommodation(s)

Room

Room Office - Apartment without bed adapted as an office

  • 2 persons
  • 24 / 258 sq ft

Hotel location

Novotel Porto Alegre Tres Figueiras

Avenida Soledade, 575, TRES FIGUEIRAS
90470340 PORTO ALEGRE
Brazil

GPS:-30.03222, -51.17809

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE 365

The Novotel Três Figueiras hotel features a restaurant specializing in international cuisine, pizzas with unique flavors, craft beers and a whole lot more. On Fridays, you can enjoy traditional feijoada against a backdrop of live music.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,946 reviews

TripAdvisor Rating  4.0/5  921 reviews

Boa estadia.

Customer review rating 4.5/5

Joaquim Q. Business - Confirmed reviews ALL

Sempre positiva.

Bom dia Sr. Joaquim, Agradecemos por avaliar os nossos serviços. Ficamos muito felizes que tenha apreciado sua hospedagem conosco. Atenciosamente, Equipe Novotel POA Três Figueiras

Poor service

Customer review rating 3.5/5

Eduardo Couples - Confirmed reviews ALL

The hotel is below other experiences in 4 star ALL hotels I have previously stayed. The food and drinks from the bar/restaurant were not as good as expected, and the service was much below average. The pool was good, but there was only two places in the shadow, as I was told that other sunshades/umbrella were broken.

Hello Mr. Eduardo, Firstly, I would like to thank you for telling us about your experience at Novotel Porto Alegre Três Figueiras. We are very sorry that we did not meet your expectations, please allow me to offer my most sincere apologies. We are already checking with management what can be done to avoid new problems. Thank you again for your comments and we hope to have you with us on your next trip to Porto Alegre. Yours sincerely, Novotel POA Três Figueiras Team

I have enjoyed the room

Customer review rating 4.0/5

Marcio A. Business - Confirmed reviews ALL

Very good experience but they reception promised me to email my invoice and has not send it so far. It is important to do what they promise....

Dear Mr. Marcio, We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Tres Figueiras. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Novotel Três Figueiras

Friendly reception, comfortable beds, good breakfast

Customer review rating 4.0/5

Charles Couples - Confirmed reviews ALL

We recently had an emergency stay at this hotel because of a stor that knocked out electricity and water at our apartment. The room is clean and comfortable, reception was very frieldly and hepful and the breakfast in the restaurant is good. That said, the air conditioning in the room and fan in the bathroom are old and very noisy. They offer 24 hour room service, but twice my small order took two hours to deliver. We really appreciate the hotel and would stay again, but just keep in mind these small things.

Dear Charles, Thanks for trust our services. We were very happy that you enjoyed your stay with us. Regards, Team Novotel Porto Alegre Três Figueiras

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Hotel needs to be upgraded - installations are very old...

Boa tarde! Primeiramente gostaria de agradecer por nos contar sobre sua experiência no Novotel Porto Alegre Três Figueiras. Lamentamos muito não termos correspondido ás suas expectativas, por favor, deixe-me apresentar minhas mais sinceras desculpas. Já estamos verificando junto a gerência o que pode ser feito para evitarmos novos problemas. Agradecemos novamente seus comentários e esperamos tê-lo conosco em sua próxima viagem a Porto Alegre. Atenciosamente, Equipe Novotel POA Três Figueiras

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Other web-users rate our hotel

  • 296 reviews 8.6/10 Location
  • 1,029 reviews 3.1/10 Room
  • 683 reviews 7/10 Service
  • 42 reviews 3.7/10 WiFi
  • 498 reviews 2.3/10 Comfort
  • 400 reviews 2.5/10 Cleanliness
  • 354 reviews 7.2/10 Breakfast
  • 318 reviews 1.7/10 Vibe

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