Novotel Cusco 4 stars

Customer review rating (ALL Rating) 4.6/5 467 reviews

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Description

Hotel extras

  • Two children up to 16 years old can stay with their parents at no cost

  • The Novotel Cusco is just 5 minutes from the center of Cusco

  • Enjoy the exhibition of fabric paintings at the hotel

  • 6 minutes by car to San Pedro market.

  • 20 minutes from Alejandro Velasco Astete Airport

Our accommodation(s)

Hotel location

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

GPS:-13.517373, -71.975743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  467 reviews

TripAdvisor Rating  4.5/5  2,136 reviews

Certificate of excellence 2023

Great service & location

Customer review rating 5.0/5

Stephen W. Solo - Confirmed reviews ALL

The Novotel Cusco team provided excellent service from check-in to requests for drinking water. While the menu provides a very nice mix of wonderful Peruvian dishes.

Dear STEPHEN W., We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Location is great

Customer review rating 5.0/5

Elizabeth G. Families - Confirmed reviews ALL

Breakfast is amazing

Dear Elizabeth, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Excellent place

Customer review rating 5.0/5

Gary B. Friends - Confirmed reviews ALL

Overwhelming

Dear Mr Gary, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Well located. Dinning area beautiful.

Customer review rating 4.5/5

Jacquelyn Couples - Confirmed reviews ALL

Had a fabulous Valentine’s Day and the meal b in the evening was fabulous. One to remember for ever.

Dear Mrs Jacquelyn, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Well located but a few issues

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

No AC and we were there in February - which is the dry/summer month in Peru. So it got hot in the room at night. When we tried to turn the AC on, it was a heater that made everything very dry. Also it is very central, however a few beggars around.

Dear Mrs Irma, We very much appreciate your comments and advise regarding your stay at Novotel Cusco. About the air conditioner, we just have heater in the rooms, bacause our cold weather in Cusco, how ever the climate change has generated these high temperature that we did not see before in our regio, the air conditioner it is something that we are considerated in a future. Thank you again for sharing your experience. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

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Other web-users rate our hotel

  • 538 reviews 9.7/10 Location
  • 559 reviews 6.6/10 Room
  • 791 reviews 9.2/10 Service
  • 11 reviews 8/10 WiFi
  • 299 reviews 7.7/10 Breakfast
  • 294 reviews 5.2/10 Comfort
  • 292 reviews 9.3/10 Amenities
  • 126 reviews 9/10 Cleanliness

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