Mercure Sao Paulo Pinheiros 4 stars

Customer review rating (ALL Rating) 4.2/5 2,175 reviews

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Rua Capote Valente 500, Pinheiros, 05409000 SAO PAULO, Brazil

Description

Hotel extras

  • Enjoy a hotel in São Paulo with pool, sauna and gym

  • Modern event hall with capacity for 100 people

  • No charge for children up to 11 accompanied by their parents accomodate on the same bed

  • 15-minute drive from Eldorado Shopping Mall

  • 20-minute drive to Sao Paulo Congonhas Airport

Our accommodation(s)

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Hotel location

Mercure Sao Paulo Pinheiros

Rua Capote Valente 500, Pinheiros
05409000 SAO PAULO
Brazil

GPS:-23.55713, -46.67558

Telephone
Fax +55 11 3069-4047

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LA TERRINA

The La Terrina restaurant invites you to experience the flavors of classic Italian cooking. With welcoming decor reminiscent of traditional Italian villages, the menu offers fresh pasta dishes to delight your taste buds!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,175 reviews

TripAdvisor Rating  4.0/5  1,254 reviews

Hotel charge

TripAdvisor rating 4.0/5

Pikshim TripAdvisor review

I booked this hotel through Accor Live Limitless. stayed in this hotel from April 5, to April 10 2024. The hotel is clean and my stay was comfortable. The microwave in the room is very useful to heat up water and food. It is also a very convenient location for my visit to my friend’s place. I would definitely book this again if I can resolve the hotel charge issue. When I arrived, the hotel staff asked me to pay immediately, so the entire charge was debited to my credit card. However, another charge for my stay also appeared on my credit card debited on my day of departure. I was charged twice! I am corresponding with the hotel manager and hope to resolve this issue as soon as possible. Mylene

Well located but service could be better

Customer review rating 2.5/5

Bertrand L. Business - Confirmed reviews ALL

Hotel very well located. But service could be nicer. Air conditioning was so noisy that we need to stop it during the night to sleep.

Dear Mr Bertrand L., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. But we are happy to share the information that the renew process to upgrade our air conditioning system is very advanced and we hope your next visit will be better. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marta L Z Kassab Qualidade | Quality | Calidad Mercure SP Pinheiros

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good stay, but the air conditioner is very noisy. Also please include some Dried fruits like nuts or Caju in the breakfast

Dear Fernando, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Pinheiros. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are undergoing a renew process to upgrade our air conditioning system and we hope your next visit will be better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta L Z Kassab Qualidade | Quality | Calidad Mercure SP Pinheiros

My two days in Sao Paulo

Customer review rating 5.0/5

Del G. Couples - Confirmed reviews ALL

Everything was excellent

Dear Del, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marta L Z Kassab Qualidade | Quality | Calidad Mercure SP Pinheiros

Yes

Customer review rating 5.0/5

Daniel G. Solo - Confirmed reviews ALL

Very comfortable

Dear Daniel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marta L Z Kassab Qualidade | Quality | Calidad Mercure SP Pinheiros

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Other web-users rate our hotel

  • 419 reviews 9.5/10 Location
  • 987 reviews 5.9/10 Room
  • 834 reviews 7.3/10 Service
  • 18 reviews 5.7/10 WiFi
  • 452 reviews 7.1/10 Breakfast
  • 389 reviews 5/10 Cleanliness
  • 176 reviews 4.4/10 Value
  • 147 reviews 8.9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.