ibis Liverpool Centre Albert Dock - Liverpool One 3 stars

Customer review rating (ALL Rating) 4.3/5 2,644 reviews

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27 Wapping, L18LY LIVERPOOL, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

  • An ALLSAFE certified hotel. We have introduced elevated hygiene & prevention measures

Our accommodation(s)

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Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY LIVERPOOL
United Kingdom

GPS:53.399925, -2.98709

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

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Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,644 reviews

TripAdvisor Rating  4.0/5  2,582 reviews

Terrible

TripAdvisor rating 1.0/5

Emma C Business - TripAdvisor review

The hotel is dirty and incredibly dated. It’s like very bad student accommodation. Black mould on the windows and in the bathroom and broken furniture. The only positive is the location . Would not recommend staying here and will certainly not be staying here again.

Yet another good stay

Customer review rating 5.0/5

Julie S. Couples - Confirmed reviews ALL

We stay here often and that says it all. Good location, clean rooms, friendly and efficient staff. Our Retriever Riley also a.wayz made welcome.

Dear Julie, Thank you for your positive review! We are delighted to hear that you had another good stay with us. It's great to know you appreciate our good location, clean rooms and friendly staff. We always love welcoming Riley as well. Looking forward to your next visit! Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Customer review rating 4.5/5

Lmartin Families - Confirmed reviews ALL

Day trip to see friends. Well located. Lovely room, great breakfast.

Dear Guest, Thank you for your positive review! We are delighted to hear that you enjoyed our well-located hotel, lovely rooms and great breakfast. We hope to be able to welcome you back soon. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One.

Well located

Customer review rating 4.5/5

Moira C. Couples - Confirmed reviews ALL

We’ve stayed before. A well located hotel, the staff are very friendly and helpful.

Dear Moira, We appreciate your positive review. We are delighted to hear that you found our hotel well-located and our staff friendly and helpful. Thank you for choosing our hotel. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One.

Well located but room was disappointing

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Flushing kept getting stuck and maintenance repaired it twice to no affect during my stay which made it difficult to sleep at night with the flushing and pump on all night. There was also a humid smell in the room coz there was some leak from the bathroom and carpet in bedroom was wet

Dear Guest, We sincerely apologise for the inconvenience you faced during your stay. Your feedback about the room condition is concerning and we will address the maintenance issues immediately to ensure a comfortable stay for future guests. We appreciate your patience and bringing these matters to our attention. We hope to welcome you back and provide you with a more enjoyable experience. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

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Other web-users rate our hotel

  • 3,428 reviews 9.6/10 Location
  • 3,593 reviews 5.8/10 Room
  • 2,627 reviews 8.6/10 Service
  • 49 reviews 5.7/10 WiFi
  • 1,894 reviews 3.7/10 Comfort
  • 1,600 reviews 6.9/10 Cleanliness
  • 1,411 reviews 7.4/10 Breakfast
  • 1,000 reviews 7.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.