ibis Auckland Ellerslie 3 stars

Customer review rating (ALL Rating) 4.1/5 1,124 reviews

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72-112 Green Lane East, Ellerslie, 1051 AUCKLAND, New Zealand

Description

Hotel extras

  • 15 minutes drive from Auckland CBD

  • Acacia Restaurant and Garden Bar

  • Onsite car parking (paid)

  • WIFI access throughout hotel

  • Fully equipped fitness centre

Our accommodation(s)

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Hotel location

ibis Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
New Zealand

GPS:-36.888927, 174.798888

Telephone
Fax +64 9 529 9092

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ACACIA RESTAURANT

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,124 reviews

TripAdvisor Rating  4.0/5  799 reviews

Nice hotel

Customer review rating 4.0/5

Colin Business - Confirmed reviews ALL

Well located and shares breakfast/ dining facilities with Novotel , rooms are smaller than Novotel but reasonable priced Enjoyed the stay

Dear Colin, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear the towels hadn't been changed during your stay with us. I have brought this to the attention of My Executive Housekeeper who will be looking into the matter. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Sherer General Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Great service and well located

Customer review rating 5.0/5

Lesley F. Solo - Confirmed reviews ALL

The people at the desk were super helpful and my bed was very comfortable

Dear Lesley, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Sherer General Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

A great place to stay in Auckland

Customer review rating 5.0/5

Amber Families - Confirmed reviews ALL

Super friendly staff. Nice clean rooms

Dear Amber, Thank you for your kind review! I am so glad you had an incredible stay with us and found our staff to be exceptionally helpful. I would love to welcome you back again, Warmest regards, Sam Sherer General Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Perfect location, clean and amazing staff.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Amazing location for the smart stadium. The rooms are clean and the staff was helpful and friendly. Great experience.

Dear Vicky, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room and location perfectly suited to your travels. Looking forward to welcoming you back again. Warmest regards, Sam Sherer General Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Dated antiquated rooms with little storage and/or facilities

Customer review rating 2.5/5

Sharon Business - Confirmed reviews ALL

These tiny rooms need updating, bathroom is in a ‘pod’ that offers little room to move around or put any cosmetic bags anywhere. Very few plugs for appliances. No place for suitcases, Very basic catering - 3 Tea-bags and awful UHT milk. Rooms were not serviced properly - towels and shower mats not replaced and mugs not cleaned. - Do no t stay here

Dear Sharon , Thank you for taking the time to tell us about your experience at the ibis Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sam Sherer General Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

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Other web-users rate our hotel

  • 347 reviews 7.3/10 Location
  • 713 reviews 6.2/10 Room
  • 669 reviews 8.8/10 Service
  • 31 reviews 4.3/10 WiFi
  • 285 reviews 6.4/10 Food
  • 273 reviews 7.4/10 Cleanliness
  • 152 reviews 4.6/10 Value
  • 142 reviews 8.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.