ibis Auckland Ellerslie 3 stars

Customer review rating (ALL Rating) 4.1/5 1,126 reviews

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Description

Hotel extras

  • 15 minutes drive from Auckland CBD

  • Acacia Restaurant and Garden Bar

  • Onsite car parking (paid)

  • WIFI access throughout hotel

  • Fully equipped fitness centre

Our accommodation(s)

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Hotel location

ibis Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
New Zealand

GPS:-36.888927, 174.798888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ACACIA RESTAURANT

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,126 reviews

TripAdvisor Rating  4.0/5  799 reviews

Sleepless night

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The noise in the room from the air conditioner was overwhelmingly noisey

Dear Sande, It is very unfortunate to read that you experienced a disappointing level of service at the Reception desk. We endeavor to provide an excellent customer experience for every guest and in this instance it seems not to have been the case. Your feedback has been forwarded to the Front Office team highlighting them the importance of high level of customer service and the need to minimize the possibility of this happening in the future. Sincerely, Sam Sherer General Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Great Stay

Customer review rating 4.5/5

Cheree P. Business - Confirmed reviews ALL

It was a nice quiet room, looking over the park. Excellent facilities

Dear Cheree, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room and location perfectly suited to your travels. Looking forward to welcoming you back again. Warmest regards, Sam Sherer General Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Nice hotel

Customer review rating 4.0/5

Colin Business - Confirmed reviews ALL

Well located and shares breakfast/ dining facilities with Novotel , rooms are smaller than Novotel but reasonable priced Enjoyed the stay

Dear Colin, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear the towels hadn't been changed during your stay with us. I have brought this to the attention of My Executive Housekeeper who will be looking into the matter. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Sherer General Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Great service and well located

Customer review rating 5.0/5

Lesley F. Solo - Confirmed reviews ALL

The people at the desk were super helpful and my bed was very comfortable

Dear Lesley, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Sherer General Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

A great place to stay in Auckland

Customer review rating 5.0/5

Amber Families - Confirmed reviews ALL

Super friendly staff. Nice clean rooms

Dear Amber, Thank you for your kind review! I am so glad you had an incredible stay with us and found our staff to be exceptionally helpful. I would love to welcome you back again, Warmest regards, Sam Sherer General Manager Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

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Other web-users rate our hotel

  • 352 reviews 7.2/10 Location
  • 720 reviews 6.2/10 Room
  • 675 reviews 8.7/10 Service
  • 31 reviews 4.3/10 WiFi
  • 286 reviews 6.4/10 Food
  • 275 reviews 7.4/10 Cleanliness
  • 152 reviews 4.8/10 Value
  • 143 reviews 8.3/10 Breakfast

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