ibis budget Versailles Château Saint Cyr 2 stars

Customer review rating (ALL Rating) 3.8/5 840 reviews

ibis budget Versailles Château Saint Cyr - Image 1
ibis budget Versailles Château Saint Cyr - Image 2
ibis budget Versailles Château Saint Cyr - Image 3
ibis budget Versailles Château Saint Cyr - Image 4

Description

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

ibis budget Versailles Château Saint Cyr

4 Boulevard Henri Barbusse, Epi d'Or
78210 ST CYR L'ECOLE
France

GPS:48.79444, 2.069477

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  840 reviews

TripAdvisor Rating  3.5/5  554 reviews

Worst night sleep ever

Customer review rating 1.5/5

Nicola Families - Confirmed reviews ALL

First off, the hotel staff are very helpful and friendly, I could not fault them. However, the rooms leave very much to be desired. I know this is a budget rated hotel, but the rooms are in dire need of refurbishment. Also, cleaning is not up to standard. There were, what looked like, dog hairs in the shower tray, which itself had several cracks in it, and the room smelled of wet dog. Cobwebs are everywhere and are suspending a great deal of dust so, they must have been there for some time. The bed was the worst. It felt like sleeping on a bag of rocks. The mattress was clearly tired and old. I woke up with pressure marks every couple hours. Not good after an 800km drive from Spain. Come on Ibis, spend a little cash on this place so the staff can have something to be proud of running. and looking after.

Dear SAMANTHA T., Thank you for taking the time to tell us about your experience at the ibis budget Versailles Château Saint-Cyr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bad services and terrible breakfast

Customer review rating 1.5/5

Christina T. Families - Confirmed reviews ALL

Staff are not friendly, not helpful and not professional at all, breakfast are really bad, totally not recommended

Well located & nice breakfast

Customer review rating 3.5/5

Cécile G. Families - Confirmed reviews ALL

A overall positive experience even if the bathroom was very dated and unpractical.

SCAM SCAM SCAM

TripAdvisor rating 1.0/5

Therese F TripAdvisor review

SCAM DO NOT BOOK YOU WILL LOSE YOUR MONEY! Booked a stay for september 2024 in october 2023 and paid the full amount for the stay. Now in january 2024 the hotel has sent me an email to confirm that I have cancelled my stay (which I absolutely have not!!!). It is impossible to contact the hotel directly as the phone number is disconnected. When contacting All Accor they say there is nothing they can do and that the hotel has cancelled my stay with no explanation and that they can not help me get a refund.

Nice and quiet , with good breakfast ! and good management

Customer review rating 5.0/5

Dominique B. Business - Confirmed reviews ALL

I had a welcome stay, and everything was as expected! will be back. also glad that the gas station was closed at the time .

Dear DOMINIQUE B., We very much appreciate your comments regarding your stay at the ibis budget Versailles Château Saint-Cyr. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 327 reviews 8.5/10 Location
  • 615 reviews 3.8/10 Room
  • 423 reviews 8.4/10 Service
  • 399 reviews 3.2/10 Comfort
  • 270 reviews 4.1/10 Cleanliness
  • 240 reviews 6.8/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in St Cyr L'ecole