Mercure Recife Navegantes Hotel 4 stars

Customer review rating (ALL Rating) 3.4/5 1,064 reviews

Mercure Recife Navegantes Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Children of 7 and under stay free of charge

  • Hotel in Boa Viagem with pool and gym

  • 18-minutes drive from downtown

  • 21-minute drive to Porto de Recife

  • 9-minute drive to Guararapes Airport

Our accommodation(s)

Hotel location

Mercure Recife Navegantes Hotel

Rua dos Navegantes 1706, Boa Viagem
51020010 RECIFE
Brazil

GPS:-8.11792, -34.89424

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

COFFE SHOP

Start your day with a delicious buffet breakfast, served in our restaurant. We offer several local specialties, enjoy a delicious tropical fruit juice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  1,064 reviews

TripAdvisor Rating  3.5/5  1,094 reviews

Boa estadia

Customer review rating 4.0/5

Rodrigo Families - Confirmed reviews ALL

Gostei do Hotel, recepcionista atencioso.

Old hotel

Customer review rating 2.0/5

Anderson Business - Confirmed reviews ALL

Hotel is old with old structure as well. My electronic key stopped to work two times at same day, that both it was necessary go to reception and lost time to review. Good coffee. This hotel didn't represent a Mercure brand!

smelled like cigarettes and sweat

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

arrived late, smelled like cigarettes and sweat. not clean.

Dear Hanni Marie S., Thank you for taking the time to tell us about your experience at the Mercure Recife Navegantes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suyanne Fontenele

Well located

Customer review rating 4.0/5

Paulo N. Couples - Confirmed reviews ALL

The hotel is well located, with good size bedrooms. The breakfast has also good quality. The only point to improve regards the swimming pool, that had bad quality water (dirty) with the unacceptable explanation that the cleaning process was to be done. I hence recommend to improve on this process.

Dear Paulo Miguel Lins N., We very much appreciate your comments regarding your stay at the Mercure Recife Navegantes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suyanne Fontenele

Nice stay! Great location and staff members were extraordinary!

Customer review rating 5.0/5

Anna B. Families - Confirmed reviews ALL

Yasmin helped me book my stay and did an outstanding job! Nicole was able to provide a partial view of the ocean and made sure the check in was quick. Andrea was phenomenal with housekeeping and helping with anything needed. Lastly, Lila at the restaurant was super kind and wonderful to us!

Dear Anna B., We very much appreciate your comments regarding your stay at the Mercure Recife Navegantes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suyanne Fontenele

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Other web-users rate our hotel

  • 195 reviews 9.4/10 Location
  • 502 reviews 5.2/10 Room
  • 382 reviews 6.9/10 Service
  • 80 reviews 1.6/10 WiFi
  • 198 reviews 1.7/10 Vibe
  • 198 reviews 1.3/10 Amenities
  • 195 reviews 5.6/10 Breakfast
  • 176 reviews 3.8/10 Cleanliness

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