Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.4/5 2,736 reviews

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Novotel Luxembourg Kirchberg - Image 1
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6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg, L-2226 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Ideal for business meetings and close to the centre

  • Modern and spacious rooms with minibar, desk and sofa

  • Meeting rooms and fitness centre on-site

  • 20 minutes walk and 10 minutes by tramway from Luxembourg City Center

Our accommodation(s)

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Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.620998, 6.146072

Telephone
Fax +352 43 86 58

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,736 reviews

TripAdvisor Rating  4.0/5  1,307 reviews

Certificate of excellence 2023

Nice Hotel

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

very nice and supportive reception stuff, rooms are nicely designed, bed is comfortable, room was clean, breakfast was okay,

Dear Guest, I would like to thank you for taking the time to share your feedback regarding your stay. It is heartening to hear that you found our reception staff supportive and our rooms well-designed and clean, and that you were comfortable during your stay. Positive feedback like yours serves as an encouragement to all of our staff. However, we regret to hear that your breakfast experience did not meet your expectations. We strive to provide a varied and quality dining experience, and we take your comments seriously as a valuable aspect of our continual improvement process. Regarding the breakfast service, we apologize for any inconvenience you encountered and will look into this matter to enhance our service. We also noticed your doubts concerning the authenticity of the bathroom amenities. Please rest assured, we provide our guests with quality products, and we apologize for any confusion regarding the cups. Your comfort and satisfaction are of the utmost importance to us. Once again, thank you for your constructive feedback. It is through comments such as yours that we can refine our services to ensure a more enjoyable experience for all our guests. I look forward to welcoming you back. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Good stay, friendly staff

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Only minus is breakfast. Would suggest to do less but at better quality.

Dear Guest, Thank you for taking the time to share your feedback regarding your stay. I am pleased to hear that you found our staff friendly and that the cleanliness of our hotel met your expectations. However, I regret that our breakfast did not fully meet your preferences. We are continuously working on improving the quality of our food and beverages to ensure that our guests have a delightful dining experience. I also take note of your thoughts on the soap provided; your comfort and satisfaction are of utmost importance to us, and I will consider your feedback in our ongoing efforts to enhance our guest amenities. We are looking forward to the opportunity of serving you better in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Good room, location and great friendly and helpful staff Only reason I didn't rate higher is the Restaurant food wasn't the greatest

Dear Guest, Thank you for taking the time to review your stay. We are pleased that you had a pleasant stay and found our location ideal for your requirements. We are always open to suggestions on how we might further improve our guests' dining experience and appreciate your comment which will be reviewed with the relevant manager. If you have time and if you want, I invite you to contact me at the following email address h1… as I would like to know more about your dining experience. We hope to welcome you back in the future to Novotel Luxembourg Kirchberg. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Customer review rating 5.0/5

Sh Business - Confirmed reviews ALL

Many thanks to the very nice and dutiful lady from the restaurant who brought my Ipad that I had forgotten when I left the table to the reception desk - this is so much appreciated!!

Dear Guest, Thank you for choosing to stay with us. It's truly rewarding to know that the attentiveness of our staff made a significant impact on your experience, particularly the thoughtful gesture from our restaurant team member. Such actions reflect the sincere commitment we have towards guest satisfaction. We eagerly await the pleasure of welcoming you back to Novotel Luxembourg Kirchberg. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

EASY TO NAVIGATE

Customer review rating 4.5/5

Nicos N. Business - Confirmed reviews ALL

QUICK CHECK IN - CLEAN AND COMFORTABLE ROOM - GOOD RESTAURANT - QUICK CHECKOUT OVERALL A PLEASANT STAY

Dear N., Thank you for taking the time to share your feedback regarding your stay. It is heartening to learn that our commitment to cleanliness met your expectations. We're also glad that our check-in and check-out processes provided you with a seamless experience and that our restaurant offerings added to the comfort of your stay. At Novotel Luxembourg Kirchberg, our aim is always to create an environment where our guests can feel at home, and your feedback is instrumental in this pursuit. We eagerly await the opportunity to serve you again. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

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Other web-users rate our hotel

  • 1,100 reviews 9.1/10 Location
  • 1,535 reviews 7.5/10 Room
  • 1,385 reviews 9/10 Service
  • 41 reviews 6.4/10 WiFi
  • 837 reviews 8.1/10 Breakfast
  • 609 reviews 8.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.