Mercure Townsville 4 stars

Customer review rating (ALL Rating) 4.3/5 3,028 reviews

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166 Woolcock St, 4812 TOWNSVILLE, Australia

Description

Hotel extras

  • Unlimited free WiFi throughout

  • Outdoor pool, floodlit tennis courts, gym access

  • Celsius Restaurant & Bar, open 7 days, breakfast, lunch & dinner

  • Indoor and outdoor conference space

  • Complimentary car parking

Our accommodation(s)

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Hotel location

Mercure Townsville

166 Woolcock St
4812 TOWNSVILLE
Australia

GPS:-19.2709, 146.786014

Telephone
Fax +61 7 4725 1384

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

CELSIUS RESTAURANT

You have the option of dining inside Celsius Restaurant or under the stars on our poolside deck, the perfect place to have dinner for two or in a group. Our seasonal a la carte menu is sure tempt your tastebuds!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,028 reviews

TripAdvisor Rating  4.0/5  1,264 reviews

Requires looking into

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Linen was dirty we stripped doona off and used rug Locked out of room within an hour of checking in Throw on end of bed marked

Dear Dianne, We very much appreciate your comments regarding your stay at the Mercure Townsville. The hotel linen is outsourced, however it is the responsibility of the housekeeping team to ensure clean linen is used at all times. Apologies for any inconvenience caused please be assured I will address this with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Rignall General Manager Mercure Townsville

Well located and friendly service

Customer review rating 4.5/5

Darren W. Friends - Confirmed reviews ALL

Friendly helpful service

Dear Darren, Thank you so much for taking the time to review your recent stay with us. We enjoyed having you here and we hope that you are coming back soon. Apologies for the cockroach in the room, they are quite prevalent around Townsville at present due to the unprecedented wet weather an humidity we have encountered this summer. All the best and please let us know if we can be of any further assistance. Kind regards, Michael Rignall General Manager Mercure Townsville

Revisiting an old friend

Customer review rating 4.0/5

Steve Families - Confirmed reviews ALL

It’s a little over 26 years since I lasted stayed here. There are a couple of things that are a bit dated, but overall it was a great stay. My room was modern and neat, the pool was a delight and the restaurant provided some great food and drink.

Dear Stephen, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback and glad to see you return after many years. The hotel is about to commence the second stage of its refurbishment program so hopefully on your next visit you will see further improvement in our product. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Rignall General Manager Mercure Townsville

Wonderful stay....

Customer review rating 5.0/5

Narelle Families - Confirmed reviews ALL

We were there for one night to break up a long drive. This hotel was the perfect oasis.

Comfortable accommodation

Customer review rating 3.5/5

Amy Families - Confirmed reviews ALL

2 night stay

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Other web-users rate our hotel

  • 414 reviews 8.7/10 Location
  • 1,427 reviews 5.9/10 Room
  • 1,427 reviews 9/10 Service
  • 31 reviews 3/10 WiFi
  • 646 reviews 6.8/10 Food
  • 579 reviews 5.5/10 Cleanliness
  • 546 reviews 5/10 Comfort
  • 458 reviews 7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.