Sofitel Legend Metropole Hanoi 5 stars

Customer review rating (ALL Rating) 4.8/5 3,373 reviews

Sofitel Legend Metropole Hanoi - Image 1
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Description

Hotel extras

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips in Hanoi

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

Our accommodation(s)

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Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District
100000 HANOI
Vietnam

GPS:21.025616, 105.856115

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,373 reviews

TripAdvisor Rating  5.0/5  8,622 reviews

Certificate of excellence 2023

Elegant and fabulous

TripAdvisor rating 5.0/5

LondonFamily88 Friends getaway - TripAdvisor review

There are a few hotels in the world that are worth the trip... this is one of them (as are the Mandarin Oriental in HK, E&O in Penang, Raffles in Singapore). What sets this apart from other 5* hotels is the historic nature, the natural elegance in all the rooms and the dining areas, and the attentive and discreet service. Add amazing food, a great gym, super location and concierge, and the stay was fabulous. Highly recommended.

Not happy with the bathroom, shower in bath

Customer review rating 3.5/5

Frank S. Business - Confirmed reviews ALL

All good except the room and bathroom, no upgrade available for All membership... alltough included in my status. Very bad experience about the All status application in the Metropole, they offered the welcome drink at my check out, so disappointed, have to go back next Monday for 3 nights, will see how it goes. Frank, a loyal Accor group member.

Beautiful Hotel, Great Location

Customer review rating 4.0/5

Jenny A. Solo - Confirmed reviews ALL

Enjoyed 3 nights at this Hotel. Was my Introduction to Vietnam, and wasn't disappointed. Lovely Hotel and Great Location, Excellent Staff.

Dear Jennifer A., Thank you for choosing to stay with us and for sharing your positive experience. We are pleased to hear that you enjoyed your 3-night stay at our hotel and that it served as a great introduction to Vietnam for you. It is wonderful to know that you found our hotel lovely, our location great, and our staff excellent. However, based on your rating 80/100, it is with regret that we are not able to deliver the experience that is expected from us and we sincerely apologize. May we invite you to contact us via li… for further details of your experience to have a better understanding of the matter and hope to win back your confidence in us? We look forward to hearing from you. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel was fine but they could have been a lot better about attending to our problem of no luggage when we arrived. It took the staff over a day to get someone to go to the airport tobeetrievexiurxluggsfe

Good stay

Customer review rating 4.5/5

As Couples - Confirmed reviews ALL

It was a lovely experience, with a great room, food in the lounge and restaurants & helpful staff

Dear AS, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a lovely experience with great room, food, and helpful staff during your stay. Your comments about the need for more luggage space and a wider selection of cereals have been duly noted and we will certainly take them into consideration as we continue to improve our services. We appreciate your valuable input and hope to welcome you back for another enjoyable stay in the future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

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Other web-users rate our hotel

  • 630 reviews 9.6/10 Location
  • 799 reviews 8.4/10 Room
  • 1,647 reviews 9.6/10 Service
  • 489 reviews 9.2/10 Food
  • 478 reviews 9.2/10 Vibe
  • 308 reviews 9/10 Breakfast
  • 250 reviews 6.1/10 Comfort
  • 134 reviews 8.9/10 Cleanliness

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