Hotel Cerretani Firenze - MGallery 4 stars

Customer review rating (ALL Rating) 4.6/5 487 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Great location: in the heart of Florence, just a few steps from the Duomo

  • Historic charm: hotel's rich history reflected in architecture and design

  • Daily tea time: the Hotel's commitment to delivering a memorable experience

  • Michelangelo Bar: refined cocktails and spirits in a unique setting

  • Exceptional Service: attentive and personalized service, offering warm hospitality

Our accommodation(s)

Hotel location

Hotel Cerretani Firenze - MGallery

Via De Cerretani 68
50123 Florence
Italy

GPS:43.773521, 11.252575

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

IL MICHELANGELO

Traditional Tuscan cuisine and regional wines

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  487 reviews

TripAdvisor Rating  4.5/5  882 reviews

Certificate of excellence 2023

Right in the Heart of it All

TripAdvisor rating 4.0/5

Alice M TripAdvisor review

I enjoyed my stay at The Cerretani Hotel. In town for a conference, the hotel was a 5 minute walk to the Duomo and a 15 minute walk to the convention center. Right in the heart of it all. The rooms are in good condition, although the desk chair was a bit uncomfortable. The maids were friendly and came in every night with chocolates. Afternoon tea is also provided, and is helpful if you are adjusting to CET. I have stayed in other hotels in Florence with rooftop patios and this did not have one but other than that it was all good.

Dear Alice, Thank you so much for your gracious review! We are glad to learn that your stay at Hotel Cerretani was enjoyable. We are really happy to read that you enjoyed the central position of the hotel, our "Tea Time" in the afternoon and our staff service. Our dedicated team is committed to provide exceptional service, and your feedback reaffirms our efforts. We hope to welcome you back soon for another wonderful stay in Florence! Kind regards, Valentina – Front Office

Beautiful hotel, great location

TripAdvisor rating 4.0/5

JumpinPanda Families - TripAdvisor review

Beautiful hotel in the heart of Firenze. We stayed for 3 nights in a beautiful suite with the view of the city. Breakfast was delicious and never seemed to be that crowded. The only problem we countered was that the room was too cold during our stay since there was no heater on. We were advised by the hotel to ask for a space heater if needed. Besides that, Hotel Cerretani Firenze - MGallery is a very lovely hotel and we would return in our next visit in Florence.

Dear JumpinPanda, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay at Hotel Cerretani Firenze - MGallery and that you found our location, suite, and breakfast delightful. We sincerely apologize for any inconvenience caused by the temperature of your room. Your feedback is invaluable, and we'll certainly look into addressing this issue to ensure a more comfortable stay for our future guests. We appreciate your understanding and hope to welcome you back on your next visit to Florence! Veronica Broccardi Schelmi, General Manager

Location is great.

Customer review rating 4.5/5

Chi Friends - Confirmed reviews ALL

Staffs is friendly and location is great close to train station and the duomo.

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. We are glad to learn that your stay was enjoyable and We are really happy to read that you enjoyed our Staff and the location of the Hotel. Our dedicated team is committed to provide exceptional service, and your feedback reaffirms our efforts. We hope to welcome you back soon for another wonderful stay in Florence! Sincerely, Veronica Broccardi Schelmi General Manager Hotel Cerretani MGallery Collection

Lovely hotel and great post stay support

Customer review rating 5.0/5

Dp Business - Confirmed reviews ALL

Hotel facilities all excellent and extremely supportive post departure as left a watch behind that the staff forwarded to next destination

Dear Mr. P., Thank you for taking time to share your positive experience following your recent stay at our hotel. We are glad to hear that your experience exceeded expectations. We are pleased to know that you enjoyed our service during your stay, your kind mention reflect the dedication of our team to ensuring a memorable experience for our guests. We deeply appreciate your feedback as it serves as it reinforces the hard work and dedication of our team. It was our pleasure to host you, and we look forward to the opportunity of welcoming you back for your next stay in Florence! Sincerely, Veronica Broccardi Schelmi General Manager Hotel Cerretani MGallery Collection

Great location, super friendly staff

Customer review rating 4.5/5

Gokhan G. Couples - Confirmed reviews ALL

Location is perfect and had a pleasant stay at MGallerry. Front office was super polite and friendly. The only handicap is the smell in the lobby. I appreciate their efforts to cover the smell with parfume. However it didn't seem to be effective :/

Dear Gokhan G., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronica Broccardi Schelmi General Manager Hotel Cerretani MGallery Collection

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Other web-users rate our hotel

  • 736 reviews 9.8/10 Location
  • 739 reviews 8.1/10 Room
  • 871 reviews 9.3/10 Service
  • 7 reviews 9.4/10 WiFi
  • 400 reviews 7.6/10 Comfort
  • 394 reviews 9.1/10 Breakfast
  • 266 reviews 6.3/10 Cleanliness
  • 196 reviews 8.5/10 Vibe

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