ibis Paris Bastille Opera 11th 3 stars

Customer review rating (ALL Rating) 4.3/5 4,278 reviews

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ibis Paris Bastille Opera 11th - Image 1
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15 rue Breguet, 75011 PARIS, France

Description

Hotel extras

  • At the heart of the historic district of Bastille

  • Green Key certified: cuisine with fresh products/herbs from our veg patch.

  • A leafy terrace to enjoy a cocktail or dinner

  • 2691 sq. ft. (250 m²) of meeting space with natural light

  • Undercover private car park (supplement)

Our accommodation(s)

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Hotel location

ibis Paris Bastille Opera 11th

15 rue Breguet
75011 PARIS
France

GPS:48.857209, 2.372763

Telephone
Fax +33 1 49 29 20 30

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Le Génie Sous Les Etoiles

Our restaurant offers a simple and generous bistro-style menu. You can enjoy dishes made with fresh ingredients and a selection of wines from passionate winegrowers, all in a true "home from home" atmosphere.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  4,278 reviews

TripAdvisor Rating  3.5/5  3,321 reviews

Well located, good stay, great customer service, great rooms

Customer review rating 4.0/5

C. T. Couples - Confirmed reviews ALL

Check in at arrival was done fast, the person at the front desk was very polite and helpful. The room was clean and had everything needed for a short stay in Paris. As a silver member, we were granted the late check out option (until 3 pm as we agreed when we did the check in). The reason I don’t give a 9 or 10 rate is because on our last date, with our let check out, the cards of our rooms stoped to work so we were not able to use the elevator and open our room to take our luggage (we were at the hotel 2:45 pm) and that was very inconvenient. But we were helped very fast by the people on the front desk, and even booked a Taxi for us twice because the first one another person took it :(

Dear C. T., Thank you for choosing ibis Paris Bastille Opéra 11ème and for taking the time to share your feedback. We are glad to hear that you enjoyed the great customer service, clean rooms, and convenient location. Your comments regarding the check-in process, late check-out option, and the assistance provided by our front desk team are greatly appreciated. We are pleased to hear that our team swiftly assisted you and arranged a taxi for you. Your feedback is invaluable to us as we strive to improve our services. Sincerely, Selmane Kouakoua, Room Division Manager,

Good value, would stay again

TripAdvisor rating 4.0/5

Cate D TripAdvisor review

This was a pleasant surprise. Great location, really lovely cafes just outside, easy access to metro. The rooms are small, but functional. Very comfortable bed, hot shower. No frills, but all that was needed for a short stay. Staff friendly and helpful. Pleasant lobby/ bar.

Customer review rating 0.5/5

M Friends - Confirmed reviews ALL

firstly had a long wait for the check in because something was wrong with the system. the room was tiny and dirty. the ac didn’t work. when asking the staff and the ac they just said to turn it on and off again. paint peeling on the ceiling above the shower, missing tile in the bathroom. when asking the staff for toilet paper it was impossible to get more than one roll. felt way overpriced for the quality of hotel this is.

Mrs G., We are sincerely sorry to learn of the problems you encountered during your stay. Your feedback is very important to us. We will take immediate action to resolve reported issues, including waiting at the front desk, room cleanliness, air conditioning operation, and maintenance issues. Your experience does not meet our usual standards, and please accept our apologies. As a commercial gesture, 2000 rewards points have just been credited to your Accor account; We value your feedback and will use it to improve our services. Sincerely, Selmane Kouakoua, Room Division Manager,

Great Location, cool lobby environment and clean/quiet rooms

Customer review rating 4.0/5

Mark Couples - Confirmed reviews ALL

We were overall very satisfied with our lodging experience.

Dear Mark, Thank you for your positive review! We are delighted that you enjoyed our great location, cool lobby environment, and clean/quiet rooms. We look forward to welcoming you back soon. Best regards, Julie Blampain, Communication officer and guest relation.

Okay

Customer review rating 2.5/5

Alex Friends - Confirmed reviews ALL

Okay for short stay, staff in resteraunt inconsistent. One night very good and helpful, the next unaccommodating, slow and unbothered

Dear ALEXANDER H., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corentin Lainé F&B Manager

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Other web-users rate our hotel

  • 1,970 reviews 9.6/10 Location
  • 2,758 reviews 5.3/10 Room
  • 1,947 reviews 8/10 Service
  • 44 reviews 7.3/10 WiFi
  • 1,901 reviews 3.6/10 Comfort
  • 1,059 reviews 7.8/10 Breakfast
  • 972 reviews 7.8/10 Cleanliness
  • 691 reviews 9.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.