Sofitel Luxembourg Europe 5 stars

Customer review rating (ALL Rating) 4.8/5 1,459 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Award winning gourmet restaurant

  • Elegant bar imbued with conviviality

  • Exceptional architecture

  • Located on the Kirchberg plateau

  • Free WiFi

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 LUXEMBOURG
Luxembourg

GPS:49.621782, 6.145345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,459 reviews

TripAdvisor Rating  4.5/5  1,292 reviews

Certificate of excellence 2023

Excellent Hotel Experience.

Customer review rating 5.0/5

Paolo Business - Confirmed reviews ALL

Good service. Nice personnel at reception and F&B. Nice room. Good location, very close to public transport. Garage available. Acceptable Gym.

Thank you Paolo for your nice feedback in regards to your recent stay at the Sofitel Luxembourg Europe. It is of true pleasure for us counting you amongst our mutual guests and we will share your nice compliments among our staff. We hope having soon the pleasure of welcoming you back with us for another Sofitel Experience. Best regards Fernando Lopez Lens Area General Manager Sofitel Luxembourg

Excellent place to stay

Customer review rating 5.0/5

Peter Business - Confirmed reviews ALL

Easy to park your car, very warm welcome and most of all, the beds are great.

Thank you Peter for your nice feedback in regards to your recent stay at the Sofitel Luxembourg Europe. It is of true pleasure for us counting you amongst our mutual guests and we will share your nice compliments among our staff. We hope having soon the pleasure of welcoming you back with us for another Sofitel Experience. Best regards Fernando Lopez Lens Area General Manager Sofitel Luxembourg

Super séjour

Customer review rating 4.0/5

W. Solo - Confirmed reviews ALL

Just top top

Merci Monsieur W. pour votre aimable retour sur votre récent séjour au Sofitel Europe. C'est toujours un grand plaisir de vous accueillir chez nous. Nous allons partager vos commentaires avec notre équipe. Au plaisir de vous accueillir chez nous pour un autre séjour, cher Monsieur W., veuillez accepter nos salutations distinguées, Fernando Lopez Lens Area General Manager Sofitels Luxembourg

Great stay

Customer review rating 5.0/5

Joanna Business - Confirmed reviews ALL

Wonderful hotel, clean and spacious with a very comfortable bed.

Thank you Mrs. C. for your nice feedback in regards to your recent stay at the Sofitel Luxembourg Europe. It is of true pleasure for us counting you amongst our mutual guests and we will share your nice compliments among our staff. We hope having soon the pleasure of welcoming you back with us for another Sofitel Experience. Best regards Fernando Lopez Lens Area General Manager Sofitel Luxembourg

Room temperature not controllable

Customer review rating 3.0/5

Bartek Business - Confirmed reviews ALL

24 degrees Celsius in the room and you can't control this, pretty bad for the night sleep - I stayed there two nights, I informed the reception after first night about the issue and they promised to check. Second night was the same - again 24 degrees Celsius

Dear Mr. Bartek Thank you kindly for your feedback in regards to your recent stay with us. We want to express our sincere apologies for the inconveniences and rest assured that our maintenance team together with our quality department will follow up on the temperature issue in order to fix it. Your constructive feedback is important to us as it help us getting better every day. We hope having soon the pleasure of welcoming you soon back with us. Best regards Fernando Lopez Lens Area General Manager Sofitels Luxembourg

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Other web-users rate our hotel

  • 282 reviews 8.7/10 Location
  • 583 reviews 9.2/10 Room
  • 768 reviews 9.6/10 Service
  • 12 reviews 9.5/10 WiFi
  • 318 reviews 8.8/10 Comfort
  • 254 reviews 8.7/10 Breakfast
  • 171 reviews 9.6/10 Vibe
  • 157 reviews 9.7/10 Cleanliness

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