Sofitel Roma Villa Borghese 5 stars

Customer review rating (ALL Rating) 4.7/5 869 reviews

Sofitel Roma Villa Borghese - Image 1
Sofitel Roma Villa Borghese - Image 2
Sofitel Roma Villa Borghese - Image 3
Sofitel Roma Villa Borghese - Image 4
Via Lombardia 47, 00187 ROME, Italy

Description

Hotel extras

  • In the heart of Rome and near major attractions

  • Renewed by the architect and designer Jean-Philippe Nuel

  • Rooftop restaurant and lounge bar with unique views of Rome

  • In a quiet street in front of Villa Borghese gardens

  • Tailor-made concierge service

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Roma Villa Borghese

Via Lombardia 47
00187 ROME
Italy

GPS:41.907516, 12.486524

Telephone
Fax +39 06 482 1019

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

SETTIMO ROMAN CUISINE ANDTERRACE

Settimo, a refined rooftop restaurant, with shades of green and an enchanting view over Rome, welcomes you for a unique experience. Enjoy the modern Roman specialties of the chef Giuseppe D Alessio.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  869 reviews

TripAdvisor Rating  4.5/5  2,718 reviews

Certificate of excellence 2024

Wonderful view over Rome

Customer review rating 4.0/5

Fb Couples - Confirmed reviews ALL

Great hotel, close to Spanish Steps with beautiful view of most of Rome. Excellent restaurant on rooftop with friendly staff.

Dear Mr B., We thank for your pointing out many of our assets here at Sofitel Rome Villa Borghese. The central yet quiet location is one of them but the one we are the most proud of is our high standard of services. The Breakfast and the Housekeeping teams, above all Michela and Paola were also grateful to your praise. We all look forward to your next visit at Sofitel Rome Villa Borghese. Best regards, Francesca Novelli Guest Experience

Mediocre and expensive. Will not return and not recommend.

Customer review rating 1.5/5

Thomas G. Families - Confirmed reviews ALL

For the price I would have expected the stay to be more memorable. The breakfast area was very nice with good views, but the food was mediocre and not up to the standard of a 5 star hotel. The staff in the restaurant was very friendly and added a personal touch to the stay, and was very helpful with our extra needs with our 1 year old daughter. The staff in the lobby was not memorable at all. When we checked in we did not receive any information on breakfast area or breakfast serving times, check out time or any other relevant information. The door man rather looked at the phone than to open the door for us, even though we had a stroller with us. Many times the doorman was not present. We never felt welcomed in the hotel, as there was generally no attention given to us when we came or left the hotel. This is key for a good 5-star hotel and one of the things we pay extra for. The room was clean and at a generally good standard. Would like more closets for clothes. The heater was not working, and the minibar was not restocked during our stay. The cleaning lady even forgot a cleaning cloth on our daughter's bed.

Dear Mr G., Thank you for taking the time to tell us about your experience at the Sofitel Roma Villa Borghese. We are sorry to read that your experience did not meet your expectations. Feedback like yours are very important to keep improving our services and facilities. We shall share your comments with our team and Management to avoid future occurrence. In order to apologize with you for the inconvenience occurred, we will credit 3000 points on your ALL card. We sincerely hope this solution will meet your expectations in term of your post-stay satisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francesca Novelli Guest Experience

Lovely location and staff

Customer review rating 5.0/5

Jim M. Couples - Confirmed reviews ALL

It was all good, service was excellent, room was great and hotel location superb

Dear Mr M., We thank you for praising Sofitel Rome Villa Borghese! It is always a pleasure to hear how happy are our guests when they stay with us. We put a lot into satisfying all of our guests and we do it in a genuine way. We then look forward to welcoming you back very soon Best Regards, Francesca Novelli Guest Experience

Great location, great staff, great stay

Customer review rating 5.0/5

Nancy K. B. Couples - Confirmed reviews ALL

From the room to the staff and the food everything was great

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Sofitel Roma Villa Borghese. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francesca Novelli Guest Relation

Beautiful hotel. Great restaurant/bar and location

Customer review rating 4.5/5

Tim R. Couples - Confirmed reviews ALL

Loved this place. Beautiful spec and great staff… the bar restaurant team were exceptional. Not the best WiFi … might have been my error. Not sure!

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Roma Villa Borghese. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francesca Novelli Guest Relation

In partnership with TripAdvisor

Other web-users rate our hotel

  • 234 reviews 9.6/10 Location
  • 406 reviews 8.6/10 Room
  • 538 reviews 9.1/10 Service
  • 154 reviews 7.9/10 Comfort
  • 152 reviews 8/10 Food
  • 139 reviews 8.6/10 Breakfast
  • 137 reviews 9.2/10 Vibe
  • 126 reviews 7.7/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Rome

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.