Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 1,339 reviews

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Novotel Birmingham Centre - Image 1
Novotel Birmingham Centre - Image 2
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Novotel Birmingham Centre - Image 4
70 Broad street, B1 2HT BIRMINGHAM, United Kingdom

Description

Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

Our accommodation(s)

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Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,339 reviews

TripAdvisor Rating  4.0/5  2,274 reviews

Certificate of excellence 2023

Core Topics Birmingham 2024

TripAdvisor rating 4.0/5

GoPlaces08385024572 TripAdvisor review

This is the 2nd time I have used this venue for "Core Topics Birmingham". On both occasions, the event has ticked all the boxes. A decent size conference room, good food and enough refreshments during the day. The rates are also affordable. We look forward to our next event here.

Friendly staff, great location 👍

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very enjoyable, can't wait to go back!!

Dear DEBBIE H., Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at Novotel City Centre and that our friendly staff and great location contributed to your overall satisfaction. Ensuring our guests feel welcome and comfortable is our top priority, and we're delighted that you found our staff to be friendly during your visit. Additionally, we're pleased to hear that our location was convenient for your needs. We can't wait to welcome you back for another enjoyable stay! If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know. We look forward to seeing you again soon Warm regards, George Fratiloiu Front office Manager

Well located for arena

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Good stay room looking little bit tired but very adequate

Dear CARL W., Thank you for taking the time to leave us a review. We're glad to hear that you had a good stay and found our location convenient for the arena. Your feedback about the room looking a bit tired is noted, and we appreciate your honesty. We are continuously working on improvements, and your comments will help us prioritize areas for renovation and enhancement. We're pleased to hear that despite this, you found the room to be very adequate for your needs. If there's anything specific you think we could do to improve the room experience, please feel free to let us know. Thank you for choosing to stay with us, and we hope to welcome you back again in the future. If there's anything else we can do to make your next stay even better, don't hesitate to reach out. Sincerely, George Fratiloiu Front Office Manager

Cold rooms

Customer review rating 0.5/5

I T. Families - Confirmed reviews ALL

The temperature control was dated and left the room either too cold or too hot. Rooms where not clean, found hairs. Toilet is separate from bath with no sink.

Dear Ms. T., Thank you for bringing your concerns to our attention. We apologize for any discomfort you experienced due to the temperature control in your room. Ensuring our guests' comfort is paramount, and we regret that we fell short in providing an optimal environment during your stay. Your feedback regarding cleanliness is deeply concerning, as it does not meet the high standards we strive to maintain. We have addressed this matter with our housekeeping team to ensure thorough cleaning practices are consistently upheld. Regarding the layout of the bathroom, we appreciate your insight. We understand the importance of convenience and functionality in our room design and will take your feedback into consideration for future improvements. Please accept our sincerest apologies for the inconvenience you encountered. We value your patronage and hope for the opportunity to regain your trust during any future visits. Sincerely, Harpreet Sian General Manager

Wonderful service and afternoon tea

TripAdvisor rating 5.0/5

Emma_B_321 Families - TripAdvisor review

My mom and I visited for afternoon tea today which we booked via Groupon. Julette was wonderful, she really looked after us and asked us which sandwiches we would like, along with a choice of hot drinks. The scones were nice and warm and served with a selection of macarons, and a small carrot cake and red velvet cake each. All of the food was lovely and Julette checked in on us regularly to ask if wanted anymore drinks, she provided an excellent service. I would definitely recommend for a peaceful afternoon tea (the lobby in the hotel also smelled gorgeous!), we really enjoyed our visit and look forward to returning.

Dear Emma, Thank you for choosing Novotel for your afternoon tea experience, and for taking the time to share your wonderful feedback with us! We're delighted to hear that you and your mom enjoyed your visit. It's fantastic to know that Julette provided you with such wonderful service, ensuring that your afternoon tea was both delicious and memorable. We're glad you enjoyed the selection of sandwiches, warm scones, macarons, and cakes. We're also pleased that you found the lobby's ambiance to be peaceful and inviting. We strive to create a welcoming atmosphere for all our guests. Thank you for recommending us, and we look forward to welcoming you back for another delightful afternoon tea experience in the future! Warm regards, Ionel Voicu Operations Manager Novotel Birmingham Centre

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Other web-users rate our hotel

  • 1,075 reviews 8.7/10 Location
  • 1,543 reviews 6.3/10 Room
  • 1,518 reviews 9.1/10 Service
  • 16 reviews 8.4/10 WiFi
  • 641 reviews 6.5/10 Cleanliness
  • 551 reviews 8.6/10 Breakfast
  • 456 reviews 6.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.