Novotel Ottawa City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 2,165 reviews

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Novotel Ottawa City Centre - Image 1
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33 Nicholas Street, K1N 9M7 Ottawa, Canada

Description

Hotel extras

  • Free WiFi, work space, LCD TV, mini cooler, Nespresso coffee maker

  • Naturally lit indoor pool, gym

  • 8 flexible rooms for events that work

  • Rideau Shopping Centre (including one of the only Uniqlo in Canada)

  • Across the street from the Shaw Centre , 2 blocks from the Byward Market, 10min to Parliament

Our accommodation(s)

Hotel location

Novotel Ottawa City Centre

33 Nicholas Street
K1N 9M7 Ottawa
Canada

GPS:45.425818, -75.689128

Telephone
Fax +1 613-760-4765

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE ALBION ROOMS RESTAURANT

From craft Ontario beers and specially selected wines, to signature cocktails and dishes borrowing from traditional European and Canadian cuisine, our menu aims to please even the most discerning palate.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,165 reviews

TripAdvisor Rating  4.0/5  1,995 reviews

Disappointing

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

Booked two nights - first room checked in - the bathroom garbage was not emptied - filled with used female hygiene products - and on the bedside table a used ear q-tip. So called front desk to voice complaint- sent a worker to confirm the garbage- once confirmed moved my daughter and I. This second room was an adjoining room - 4 LOUD occupants travelling with a large group. At 10:20 pm I personally asked the group to be quiet. They did not. I called security twice for loud music and voices. Security attended twice - noise continued till 1:00 am. At 7 am I requested to be moved and begged for a quiet room - this was done. Was a huge inconvenience , disruptive with no compensation - a so sorry was provided and stated an investigation would be done. Regardless I paid full price , tired, annoyed and impacted the quality of our whole trip. Horrible experience.

Good location, great restaurant attached to the hotel

Customer review rating 4.5/5

Laura Friends - Confirmed reviews ALL

We had a girls weekend and we picked this hotel because of how easy it looked on the map for us to get in and out of downtown and to get to the Nordik spa in Gatineau. It was sooo easy and such a great location. Across from the Redeau Centre, steps to Byward Market and everything was clean. Very convenient location. The restaurant attached was fab. Great breakfast and we had a lovely cheese plate and wine when we arrived. The only thing was that the parking garage was closed and there was no conditioner.

Clean

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great location, handy to have the mall so close. Room was clean and front desk very friendly. Appreciated them accommodating an early check in. Would recommend and would stay again.

Excellent stay.

Customer review rating 5.0/5

Donald Solo - Confirmed reviews ALL

Perfect room. Large, modern comfortable. Will top notch.

Well located and great breakfast buffet!

Customer review rating 4.5/5

M.-beaulieu F. Families - Confirmed reviews ALL

We were very happy with the hotel, the room, its location and the service at the front desk. The pool is OK, but not the nicest in Ottawa. The breakfast buffet is fantastic and kids under 16 eat for free. Our only disppointment was the restaurant. We had voucher for a small appetizer (turned out to be chocolate truffles, which was fine), but the service was unfriendly and terrible.

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Other web-users rate our hotel

  • 1,036 reviews 7.7/10 Location
  • 1,239 reviews 6.8/10 Room
  • 1,000 reviews 7.8/10 Service
  • 14 reviews 3.2/10 WiFi
  • 587 reviews 7.4/10 Cleanliness
  • 543 reviews 5.5/10 Comfort
  • 312 reviews 7.9/10 Breakfast
  • 291 reviews 4.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.