ibis Gent Centrum St Baafs Kathedraal 3 stars

Customer review rating (ALL Rating) 4.4/5 1,362 reviews

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Limburgstraat 2, 9000 GENT, Belgium

Description

Hotel extras

  • In the heart of the historical centre

  • Many sights within walking distance

  • Online check-in and fast check-out

  • All-you-can-eat breakfast buffet served every morning

  • Enjoy a local beer or snack in the hotel bar

Our accommodation(s)

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Hotel location

ibis Gent Centrum St Baafs Kathedraal

Limburgstraat 2
9000 GENT
Belgium

GPS:51.052975, 3.726028

Telephone
Fax +32 9 233 10 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

IBIS GENT ST BAAFS

Snack bar open 7AM until midnight offering views of the St Baafs Kathedraal and the Belfort Tower. A large selection of beers and Belgian specialties are served, as well as local products. Free Internet access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,362 reviews

TripAdvisor Rating  4.0/5  1,596 reviews

Certificate of excellence 2023

Good location, but too pricey for what you get

Customer review rating 3.5/5

Mihail Business - Confirmed reviews ALL

Great location and good view, but too smal rooms for such price

Dear Mihail, Thank you for taking the time to review your stay. We are glad to hear that you appreciated our hotel's prime location and the picturesque views of Ghent. We regret to hear that the size of our rooms and the noise did not meet your expectations. Our hotel offers different room types, and we strive to provide a comfortable environment for all our guests, including the availability of earplugs for a restful night's sleep. As for the pricing, we regularly review our rates to ensure they are competitive and reflective of the services provided. We apologize if this aspect did not align with your perception of value. We are pleased to note that the cleanliness of our hotel met your standards and that you rate our dedication to sustainable development initiatives highly. Furthermore, knowing that our reception team positively contributed to your stay fills us with pride, and we will certainly pass on your kind words. Should you decide to visit us again, do not forget to utilize the advantages offered by the ALL - Accor Live Limitless loyalty program, such as exclusive benefits and unique experiences, to enhance your next stay even further. We are looking forward to welcoming you again. All the best! Carolina De Bruycker, General Manager

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great location. Helpful staff.

Dear Guest, Thank you for sharing your experience. It is heartening to learn that your membership with ALL - ACCOR LIVE LIMITLESS has added value to your stay, and we hope you continue to enjoy the array of benefits it offers. We're also delighted that you found our location right in the heart of Ghent's historical center so convenient, and that our staff's dedication contributed positively to your visit. It's gratifying to know that you would recommend our brand to others, and we take pride in our commitment to cleanliness and sustainability, which you've rated highly. Should you have any further feedback or suggestions, we remain at your disposal, ready to offer the exceptional service that ibis Gent Centrum St-Baafs Kathedraal is known for. Rest assured, your commendations have been shared with our team, inspiring us to continue delivering memorable experiences. We look forward to welcoming you back soon. Best regards, Carolina De Bruycker, General Manager

Perfect location

Customer review rating 4.5/5

Meredith D. Couples - Confirmed reviews ALL

Couldn’t be better located for a visitor on foot - right on the market square. Lovely room, very clean with windows that open, spacious and bright. Lift for easy access. Breakfast on site and a bar with snacks. Easy access to the train station with trams nearby. All the local attractions are just there.

Dear Meredith, Thank you for taking the time to share your feedback. It is gratifying to learn that our central location, right in the historical heart of Ghent, provided the perfect base for your explorations on foot. The proximity to the market square and local attractions is indeed one of the aspects our guests value most. Our team takes great pride in maintaining the cleanliness of our rooms, with daily housekeeping ensuring a fresh and welcoming environment for our valued guests. Your commendation of this service is greatly appreciated. We are also thrilled to hear that you are a member of our ALL - Accor Live Limitless loyalty programme, enjoying the unique benefits it offers. It's wonderful to know that our commitment to sustainability through our planet 21 Silver status initiatives resonates with you. Once again, thank you for your kind words and high recommendation. The entire team at ibis Gent Centrum St-Baafs Kathedraal is dedicated to providing an exceptional experience for every guest, and it is a pleasure to know we have succeeded during your stay. We all hope to welcome you again. Best regards, Carolina De Bruycker, General Manager

Excellent Location and Very Helpful Staff

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

I was extremely satisfied with my stay as noted in the headline. The only drawback was the centrally controlled HVAC system (entire building is either own heat or AC). The room was extremely hot and made sleeping very difficult and uncomfortable. Suggestion would be to offer a mini-fan to patrons who share this concern.

Dear Guest, Thank you for taking the time to share this feedback. We are delighted to hear that your experience with our staff, particularly Charlie, was a highlight during your visit to Ghent. Our team strives to provide knowledgeable and professional service, and it's heartening to know that their efforts have been recognized. We regret to read about the discomfort you experienced due to the heating/air-conditioning system. While our system is centrally controlled to maintain a consistent temperature throughout the building, we understand that individual preferences can vary. As such, we will certainly take your suggestion into consideration and look into providing additional solutions, such as mini-fans, for our guests' comfort. Your commendations regarding the cleanliness of our hotel and the sustainable initiatives we offer are greatly valued. We are proud that our efforts to provide a clean environment and the option to earn points by opting out of daily room services have resonated with you. Remember, as a valued ALL - Accor Live Limitless member, you have access to exclusive benefits that can enhance your future stays with us. Experience the extraordinary with us again and discover even more rewards and unique experiences. We look forward to welcoming you back. Best wishes, Carolina De Bruycker, General Manager

Poor check in and small rooms

Customer review rating 1.0/5

David M. Friends - Confirmed reviews ALL

I was welcome by a member of reception staff not by a hello but instead telling me I should not have booked on numerous bookings and instead emailed to say it was a large booking. I had to remind the staff member I had emailed the hotel on numerous occasions with no reply. Check in was very unorganised with 1 room being missed and 4 guessed being checked in to another twin room in error. Despite being a gold member I received no welcome drink or offered a room upgrade. The room it’s self was warm with the air-con not working properly. It would turn off after 10 seconds. Rooms were also small. Twin room but the 2 beds were pushed together, I may as well have booked a double room. Only positive from the trip was the night porter on reception who was very friendly and helpful. The location is great but constant church bells ringing every morning does dampen the positive locations

Dear David, Thank you for taking the time to share your review. We are pleased to hear that you found our night porter to be friendly and helpful, and that the hotel's prime location contributed positively to your stay. However, we regret to learn that certain aspects did not meet your expectations. While we cannot alter the historic nature of our surroundings, such as the presence of the church bells, we continuously seek to provide comfort and convenience within our establishment. It is disappointing to hear about the challenges you encountered during check-in and we extend our sincere apologies for any inconvenience caused. We aim to ensure that all our guests, especially our valued ALL - Accor Live Limitless members, receive the recognition they deserve, and we regret that we missed the mark on this occasion. Concerning the air-conditioning, our maintenance team is attentive to the upkeep of all facilities, and we apologize if this was not reflected during your stay. We understand that room preferences vary, and while our standard rooms are designed to optimize space and comfort, we are always available to discuss room selection to better suit your needs. We are grateful for your insights and will reflect upon your feedback to enhance our guest experience. Your patronage as an ALL - Accor Live Limitless member is important to us, and we look forward to the chance to regain your trust. On a future visit don't hesitate to take advantage of the exclusive benefits as a member ALL - ACCOR LIVE LIMITLESS. Join now and discover a world of rewards, unique benefits and great experiences. Kind regards, Carolina De Bruycker, General Manager

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Other web-users rate our hotel

  • 1,887 reviews 9/10 Location
  • 1,811 reviews 5.7/10 Room
  • 1,241 reviews 9.1/10 Service
  • 26 reviews 8.1/10 WiFi
  • 1,133 reviews 3.3/10 Comfort
  • 995 reviews 8.8/10 Breakfast
  • 544 reviews 7.8/10 Cleanliness
  • 179 reviews 4.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.