ibis Lille Centre Gares 3 stars

Customer review rating (ALL Rating) 4.3/5 1,589 reviews

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Description

Hotel extras

  • Near Lille-Flandres & Lille-Europe stations. Vieux-Lille & center nearby.

  • IBIS KITCHEN for lunch and dinner, weekdays through Friday noon.

  • 5 PRM rooms, refurbished to disabled access standards.

  • Secure underground parking (subject to availability), 16 euros/night.

Our accommodation(s)

Hotel location

ibis Lille Centre Gares

29, Av Charles St-Venant, Le Forum
59000 LILLE
France

GPS:50.634648, 3.070861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Our team offers hot and fresh house cuisine for all appetites. The restaurant is open for lunch and dinner on weekdays (until Friday noon). Snacks are available 24/7.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,589 reviews

TripAdvisor Rating  4.0/5  1,140 reviews

Good stay

Customer review rating 4.5/5

Martin Business - Confirmed reviews ALL

Pleasant stay, close to centre, clean rooms and very nice breakfast with local products.

Dear MARTIN S., We very much appreciate your comments regarding your stay at the ibis Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelmoujoud

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Customer review rating 3.5/5

Marylene Solo - Confirmed reviews ALL

Overall ok Issue with magnetic key, a bit stressfull & wasnt responding well when ask for support

Dear MARYLENE C., We very much appreciate your comments regarding your stay at the ibis Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdelmoujoud

Location, service & clean

Customer review rating 5.0/5

Jamc Solo - Confirmed reviews ALL

Excellent location to train station 3 min walk, extremely clean hotel & room, excellent reception service

Dear JULIE ANNE M., Thank you for taking the time to write to us. Your feedback is fantastic and we are delighted that your entire stay went well. Wishing you a lovely day and looking forward to welcoming you back with great pleasure. Sincerely Vincent Reception

Great location

Customer review rating 4.0/5

Hm Families - Confirmed reviews ALL

Very friendly staff, great location and good breakfast. Reception area is very nice. Slight downsides were that the parking was full and we didn't get the type of room we booked for one of the rooms (twin). The rooms were quite out-dated and one was noisy from the lift. However, we enjoyed our stay.

Dear KERRY M., Thank you for your comments following your stay at ibis Lille Centre Gares. It is with great pleasure that we welcomed you to our establishment and we are delighted that your stay went well. We look forward to welcoming you again. Have a nice day Cordially Vincent Reception

Receptionist needs training in hospitality; centrally located

Customer review rating 3.0/5

Angela Families - Confirmed reviews ALL

I try to respond well to front line staff. However, Lea, the receptionist was extremely unhelpful, rude and dismissve. Eg, carpark - full, key to a room with double bed and had requested twin room. Lea informed us that the cleaners would put twin beds in the next day!!!! Thankfully, Abdel changed the room immediately and without fuss, after Lea informed there was no other rooms available. Room small and adequate for the time spent. Cleaning staff excellent and very thoughtful.

Dear ANGELA M., Thank you for taking the time to write to us about your stay with us. We are sorry to hear that your stay did not live up to your expectations. We hope, nevertheless, to see you again in order to give you a new image of our hotel Sincerely Abdelmoujoud

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Other web-users rate our hotel

  • 680 reviews 9.1/10 Location
  • 786 reviews 5.4/10 Room
  • 864 reviews 8.9/10 Service
  • 7 reviews 6.5/10 WiFi
  • 440 reviews 9.1/10 Breakfast
  • 290 reviews 7.2/10 Cleanliness

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