ibis Épernay Centre-Ville 3 stars

Customer review rating (ALL Rating) 4.3/5 1,070 reviews

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Description

Hotel extras

  • Hotel in the downtown area 5 minutes from the Champagne houses.

  • The hotel is half a mile from the train station

  • 24-hour snacks

  • Web corner and free WIFI throughout the hotel

  • Renovated, air-conditioned hotel

Our accommodation(s)

Hotel location

ibis Épernay Centre-Ville

19 rue Chocatelle, Place Bernard Stasi
51200 EPERNAY
France

GPS:49.042244, 3.952898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Enjoy a selection of drinks at the bar or in your room. You can also order snacks or nibbles 24/7. Can be enjoyed on-site or to take away in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,070 reviews

TripAdvisor Rating  3.5/5  883 reviews

Again, beware the car parking fees, you won't be seeing us again.

TripAdvisor rating 3.0/5

harry b TripAdvisor review

Had a very welcoming check in experience by a lovely young lady who explained everything in some detail to me including the car parking in the underground car park below. And how there was a special rate of €10 something for 2 hours there if the ticket was correctly validated, so I parked our car down there. Spent a lovely evening in town and upon checking out the following day presented my car park ticket for the expected validation to be told that I had to do that with the office at the car park. So I went there and explained that I was staying at the Ibis and needed the ticket validating and was directed to the cash machine. Which promptly charged me €34.40 for the privilege of 20 hours parking. I will be visiting Epernay again on my travels but will be staying well away from the centre. Either someone from the municipal car park needs to talk to the Ibis management, or vice versa, the Ibis management needs to talk to them. I obviously was not the first victim of this.

Great central location

Customer review rating 5.0/5

Mick C. Couples - Confirmed reviews ALL

An excellent overnight stop in the centre of Epernay.

Ibis standard

Customer review rating 4.5/5

Andrew B. Couples - Confirmed reviews ALL

Good breakfast, parking nearby but not private, room ok, towels dreadful, staff very friendly and helpful

very nice

Customer review rating 5.0/5

Edouard Friends - Confirmed reviews ALL

Clean rooms, nice staff.

Dear EDOUARD D., We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

Family split on different floors.

Customer review rating 0.5/5

Jeremy W. Families - Confirmed reviews ALL

Centrally located but I booked 2 rooms through the family offer with the exception that they would be adjoining rooms only to find out on arrival that not only were they not adjoining but they were on different floors. Then I was charged for kids breakfast when the offer said that you only pay for Adults.

Dear Guest, Thank you for taking the time to share your feedback. When you book 2 rooms on the family offer it can be adjoining rooms if we have availability. Sincerely, Christine Directrice

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Other web-users rate our hotel

  • 436 reviews 8.8/10 Location
  • 510 reviews 6/10 Room
  • 428 reviews 8.7/10 Service
  • 8 reviews 2.6/10 WiFi
  • 324 reviews 9/10 Breakfast
  • 309 reviews 4.4/10 Comfort
  • 197 reviews 8.4/10 Cleanliness
  • 60 reviews 3.5/10 Amenities

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