ibis Épernay Centre-Ville 3 stars

Customer review rating (ALL Rating) 4.3/5 1,068 reviews

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Description

Hotel extras

  • Hotel in the downtown area 5 minutes from the Champagne houses.

  • The hotel is half a mile from the train station

  • 24-hour snacks

  • Web corner and free WIFI throughout the hotel

  • Renovated, air-conditioned hotel

Our accommodation(s)

Hotel location

ibis Épernay Centre-Ville

19 rue Chocatelle, Place Bernard Stasi
51200 EPERNAY
France

GPS:49.042244, 3.952898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Enjoy a selection of drinks at the bar or in your room. You can also order snacks or nibbles 24/7. Can be enjoyed on-site or to take away in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,068 reviews

TripAdvisor Rating  3.5/5  882 reviews

Very central ,great staff, good stay

Customer review rating 4.5/5

Lynda B. Couples - Confirmed reviews ALL

Overall very good. This was our 4th stay at this hotel. What makes this hotel is the brilliant ,helpful staff always ready to help you . As usual all good ..minor gripe as usual with most hotels …double room and only one chair 😮‍💨. But this was sorted by the brilliant receptionist. Thank you 🤩 Another gripe is that the towels aren’t very good ..they are really thin and not very good at drying ! And please can someone please remove the brown paint on the room walls and ceiling ! This makes the rooms very dark and depressing. But we did enjoy are 7 night stay and sorry for the little negatives but when staying for 7 nights they start to annoy

Friendly efficient staff. Good location

Customer review rating 5.0/5

Old D. Couples - Confirmed reviews ALL

Arrived slightly early but room was ready so no problem. Needed a taxi the following morning. This was arranged

Solid little hotel in the centre of Épernay

TripAdvisor rating 4.0/5

Retired_Cormac Couples - TripAdvisor review

Parking in the vast underground car park below the hotel was simple and cheap if paying for multiple days. The in and out access within the fee makes things so much simpler. Buying a weeks parking for our 4 nights was the most cost effective approach and allowed us to head out for a drive through the nearby vineyards on our 3rd day. Breakfast, bar etc all very functional. It’s a great place as a base, but not where you would want to spend an evening - and that is how it is set up. We loved the free drink if you didn’t get bedding and towels changed everyday.

Beware Car Park Cost 32€ for 18 hours

TripAdvisor rating 3.0/5

Titanium_13 Couples - TripAdvisor review

I know that the title of this review does not relate directly to the hotel, but may impact a decision to stay here. Rooms are small (even the bigger one we booked)- “Comfort Room”. Adequate for a 1 night stay but very noisy all night with people drinking in the square. (Not the fault of the hotel though). Small bar with fairly priced glasses of Champagne. Staff were helpful & friendly but could not really recommend good Champagne tasting. If you want to avoid the expensive tourist traps on the main run; try Bar A Vins Et Champanes in the town. Great tasting, great waiter for a fraction of the price. Good location but would probably not stay again on account of the city parking charges & noisy location.

Dear guest, We are sorry you didn't choose the underground carparking under the hotel to park your car. This is the best choice with the best price. They sell package for 24h (about 10 euros), 48h (about 16 euros), or more. Don't hesitate to ask for advices or help at the reception desk. best regards

Good and comfortable

Customer review rating 4.0/5

Alison Families - Confirmed reviews ALL

Just a quick stopover to Switzerland. Staff friendly and helpful. Recommended restaurant very good. Beds comfortable and shower very good. The only reason for dropping points was that the rooms were so hot and air con was ineffective. Fortunately we could open windows. We did not take breakfast but coffee was good .

Dear ALISON K., We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

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Other web-users rate our hotel

  • 435 reviews 8.8/10 Location
  • 512 reviews 6.1/10 Room
  • 421 reviews 8.7/10 Service
  • 8 reviews 2.6/10 WiFi
  • 320 reviews 9/10 Breakfast
  • 310 reviews 4.5/10 Comfort
  • 197 reviews 8.4/10 Cleanliness
  • 59 reviews 4.5/10 Amenities

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