Novotel Sao Jose dos Campos 4 stars

Customer review rating (ALL Rating) 4.4/5 2,146 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Outdoor balcony for corporate and social events (up to 120 people)

  • 4 modern event rooms with capacity for up to 300 people

  • Hotel with warm swimming pool + wet deck for adults and children

  • Relax in the sauna and keep up with your exercise routine in the hotel gym

  • Relaxing massage at the Pause for You SPA

Our accommodation(s)

Hotel location

Novotel Sao Jose dos Campos

Avenida Dr Nelson D'Ávila 2200, Vila das Acácias
12245031 SAO JOSE DOS CAMPOS
Brazil

GPS:-23.20547, -45.88346

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

365: RESTAURANTE

Modern and cozy space with plenty of natural light in front of the hotel swimming pool. Varied menu with international and local options, specially prepared by our Chef Raphael Santos. Free car park.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,146 reviews

TripAdvisor Rating  4.0/5  816 reviews

Nice facility, good restaurant

Customer review rating 4.5/5

Chris F. Business - Confirmed reviews ALL

After spending 8-10 times a year between 20…, it was nice to come back to see the hotel in great shape.

Dear Christopher J F., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Pelucio Deputy Manager

Good Stay

Customer review rating 4.0/5

Jon Business - Confirmed reviews ALL

Great staff and customer service.

Good stay during holidays

Customer review rating 5.0/5

Daniel M. Friends - Confirmed reviews ALL

Cozy bedrooms with easy way out to the city and nearby shopping centers. Also, the hotel team was easygoing and lovely, letting us to celebrate New Year’s Eve apart from the official hotel party.

OK

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The hotel is very standard, but lacks attention to detail to really be a 4-star. For example, in our room, whilst it was clean there were a few hairs in the bathroom and the shower was broken. At breakfast , there were no teaspoons, so we had to str our coffee with a dessert spoon. I'm guessing that no one has bothered to think about this. We stayed over Christmas and were considering eating the Christmas meal at the hotel. As there was only one non-meat option on the menu and this was spaghetti with tomato sauce (groundbreaking), we were put off by the lack of attention to detail.

Dear Mark B., Thank you for taking the time to tell us about your experience at the Novotel São José dos Campos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tatiana Pelucio Deputy Manager

I always use this Novotel in Sao Jose dos Campos

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Very good experience as usual. Check in takes too much time per person. Perhaps this can be streamlined.

Dear Sukumar C., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Pelucio Deputy Manager

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Other web-users rate our hotel

  • 221 reviews 8.9/10 Location
  • 699 reviews 6.1/10 Room
  • 713 reviews 8.5/10 Service
  • 14 reviews 9.3/10 WiFi
  • 388 reviews 8.1/10 Breakfast
  • 317 reviews 5.3/10 Cleanliness
  • 227 reviews 6.3/10 Amenities

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