ibis Styles Marseille Provence Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 1,173 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free shuttle to airport, Airbus, Vitrolles station, 6am to 11.30pm, 7 days.

  • Restaurant open weekdays. Shaded terrace and air-conditioned dining room.

  • Restaurant open noon and in the evening, open to everyone: "No need to sleep to eat"!

  • Spacious and bright rooms for up to 4 people, bar-restaurant and WiFi

  • 3 hectare park, outdoor pool, 5 minutes from Marseille Provence Airport.

Our accommodation(s)

Hotel location

ibis Styles Marseille Provence Airport

24 Rue de Madrid, ZI Les Estroublans
13127 VITROLLES
France

GPS:43.426926, 5.257248

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

O QUAI

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,173 reviews

TripAdvisor Rating  3.5/5  458 reviews

Short stay, Business trip

Customer review rating 4.5/5

Luca Business - Confirmed reviews ALL

All good, as usual.

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaetan General Manager Assistant

Good experience

Customer review rating 5.0/5

Hb Friends - Confirmed reviews ALL

Very comfortable bed, good breakfast and very good dinner night before. Perfect place to stay before flying out…or first night after flying in.

Dear HANNAH B., We very much appreciate your comments regarding your stay at the ibis Styles Marseille Provence Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetan General Manager Assistant

It requires refurbishment

Customer review rating 0.5/5

Palvin Business - Confirmed reviews ALL

There is a wet carpet smell at the moment you enter the hotel, i found a dead cockroach in my room. The carpets are old and moldy. The hotel has bed bugs. I checked out after two days as i could not stand the smell of the wet carpet. I could only take a shower for 5 minutes else the carpet in my room will be wet and i have sleep with the wet carpet smell.

Hello, We sincerely apologize to learn that your experience did not meet your expectations. We take these comments very seriously and apologize for any inconvenience you may have encountered. Your comfort and satisfaction are our top priorities. Immediate actions have been taken to address the situation, and corrective measures will be implemented to ensure that such situations do not occur in the future. We understand the importance of providing a clean and welcoming environment for our guests, and we deeply regret that we fell short of our commitment to you. We would like the opportunity to welcome you again to provide a positive experience in line with our high standards. We are committed to doing everything possible to rectify the situation. Thank you for giving us the opportunity to improve. Best regards, The team at Hotel Ibis Styles Marseille Provence Airport

Business trip

Customer review rating 4.0/5

Luca Business - Confirmed reviews ALL

all as usual, thank you

Dear LUCA P., We very much appreciate your comments regarding your stay at the ibis Styles Marseille Provence Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetan General Manager Assistant

Basic and a little tired

Customer review rating 3.0/5

Bob Families - Confirmed reviews ALL

The staff were very friendly but the room are old and tired and the carpets need replacing.

Dear WALTERS J., Thank you for taking the time to tell us about your experience at the ibis Styles Marseille Provence Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaetan General Manager Assistant

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Other web-users rate our hotel

  • 415 reviews 8.5/10 Location
  • 778 reviews 5.8/10 Room
  • 793 reviews 8.8/10 Service
  • 6 reviews 0/10 WiFi
  • 377 reviews 8.2/10 Breakfast
  • 297 reviews 5/10 Cleanliness
  • 285 reviews 4.8/10 Food
  • 177 reviews 4.4/10 Vibe

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