Swissôtel, Амстердам 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 210

Swissôtel, Амстердам - Image 1
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Swissôtel, Амстердам - Image 4
Damrak 96, 1012 LP АМСТЕРДАМ, Нидерланды

Описание

Особенности отеля

  • Отель в центре, в двух шагах от пл. Дам и центрального вокзала

  • Скрытые сокровища Амстердама - в пешей доступности от отеля

  • Современные удобства, фитнес-центр и конференц-залы

  • Международная кухня и прекрасный вид в ресторане Royal 98

  • Здание отеля - историческая достопримечательность

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Расположение отеля

Swissôtel, Амстердам

Damrak 96
1012 LP АМСТЕРДАМ
Нидерланды

GPS:52.373403, 4.893462

Телефон
Факс +31 20 522 3225

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

ROYAL98

ROYAL98 — это итальянский ресторан в самом центре Амстердама, где можно отведать пасту, пиццу с тонкой корочкой из печи и салат из свежих продуктов. Весь день гостям предлагаются блюда из свежих и экологически чистых продуктов от местных поставщиков.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 210

Рейтинг TripAdvisor  4.5/5  Отзывов: 1 672

Сертификат качества 2023

Ripoff

Примечание: Tripadvisor 1.0/5

Ravenclaw27 Couples - Реальные отзывы TripAdvisor

Stayed one night before our tour began. At $550 for just one night, Was overcharged--twice their customary rate. And it didn't even include breakfast!! To make matters worse, housekeeping never showed up and cleaned our room the first day. The hotel insisted that I had put out a sign saying I didn't want the room cleaned, which is absolutely NOT true. I've noticed from reading other reviews for this hotel on Tripadvisor that we are not the only guests that the hotel has pulled this with. Also noticed that the curtains in our room were stained. Would never recommend this hotel

Not recommended at all

Примечание: Tripadvisor 1.0/5

Daniel G Реальные отзывы TripAdvisor

Location is nice, in the centre of the city. But very poor service, rooms are due of maintenance and staff are not friendly at all. Didn’t recognise my Accor Diamond status even thought I’ve talked to the Manager Mr Andrea but noting change. There are many options around an a much better price.

Dear Mr Daniel G, Thank you for taking the time to share your review. We are delighted to hear that you appreciated our central location in the vibrant heart of Amsterdam. However, it concerns us that you felt the service did not live up to the high standards we strive to uphold. While we constantly aim to maintain our facilities to the best possible standard, we regret any impression that our rooms require maintenance. We also take great pride in our staff's professionalism and are disheartened to learn that you found their demeanor to be less than friendly. Concerning your loyalty status with Accor, we genuinely value our loyal guests and apologize for any oversight in acknowledging your Diamond status. Please be assured that we are committed to providing personalized service and an exceptional guest experience. We would be grateful for the opportunity to regain your trust. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Wencke Bolsius, General Manager

Great hotel in a very central location

Примечание: Tripadvisor 5.0/5

Laura D Реальные отзывы TripAdvisor

The hotel is well placed next to Dam Square just 10 mins walk from the train station. There is a tram stop just outside the front door. On check in the staff were extremely friendly and welcoming. The room was a great size with a very comfortable king size bed. The bathroom was lovely with a fantastic rainfall shower. Tea and coffee making facilities and a mini bar are also in the room.

Dear Ms. Gs, Thank you for sharing your experience at our resort. We are thrilled to hear that our prime location next to Dam Square added convenience to your stay, making the city's attractions easily accessible. Our team takes great pride in offering friendly and welcoming service, and we are pleased that this was a highlight for you. The comfort of our guests is a top priority, so it's gratifying to know that the king size bed and the spaciousness of your room provided you with the restful experience we strive to offer. It's delightful to learn that the bathroom with its fantastic rainfall shower met your expectations for relaxation, and that the in-room amenities such as tea and coffee making facilities and the mini bar contributed positively to your stay. Regards, Wencke Bolsius, General Manager

Great location, but you're out of cell service (voice/4G/5G). Clean rooms, nice bathroom, plenty of storage.

Примечание: Tripadvisor 4.0/5

erlingormar Реальные отзывы TripAdvisor

Went here with two colleagues, so three rooms in total. I liked the bathroom (walk-in rainfall shower) and the quality of bedding. Room had plenty of storage space and multiple options for lighting. Location is excellent, a 10-minute walk from the Central Station. I think the only thing I was surprised by, was that as soon as we left the lobby and entered the elevators, all cell phone reception was pretty much cut off: phonecalls didn't go through and 4G/5G reception was useless. This forced us on to the hotel WiFi, which I generally do not like (security reasons) but had decent speed nonetheless. This applied to all three rooms (on the 2nd, 4th and 5th floors). Not sure what can be done about this, given that the space between the surrounding buildings is just a few feet and it's all made of stone through-and-through. However, safety reasons might warrant something to be done about this: for example, there's no way of using your cellphone to make a direct phonecall if something unexpected were to happen.

Dear Sir, Many thanks for having taken the time to review your stay. We are thrilled to hear that our central location and the modern comforts of your room, including the walk-in rainfall shower and the quality of our bedding, met your expectations and contributed to a pleasant experience. We regret to hear about the issues you faced with cell phone reception within the hotel. Our historic building's structure does indeed sometimes impact signal strength. However, we are continuously looking for ways to enhance all aspects of our guests' stay, and this concern is no exception. We are glad, though, that you found our WiFi service to be satisfactory in terms of speed and reliability. It is delightful to know that the ample storage space and lighting options in your room were to your liking, allowing for a comfortable and well-lit environment during your visit. We hope that we may have the pleasure of welcoming you again. Kindest regards, Wencke Bolsius, General Manager

Special Swissotel

Примечание: Tripadvisor 5.0/5

frankanddorothy Реальные отзывы TripAdvisor

Swissotel in Amsterdam is a perfect place to stay, with superb staff who look after you so well. A special mention to the guy on the bar, who is a great asset to Swissotel. Right in the heart of the city, it is a must stay. Food is special, and the lovely ambience of the restaurant makes this hotel outstanding in every way. Cannot wait to return xx

Dear frankanddorothy, It is a pleasure to receive your positive feedback following your recent stay. We are delighted to hear that our staff made a lasting impression with their attentive service, and we will certainly pass on your compliments to our bar team member who you've highlighted as a great asset. Our central location indeed offers the perfect base for exploring the heart of the city, and it's fantastic to know you took full advantage of this. The culinary experiences at Swissotel Amsterdam, along with the ambience of our restaurant, are something we take great pride in, so your kind remarks are especially appreciated. Your eagerness to return is the highest compliment we could hope for, and we look forward to welcoming you back to our hotel. We look forward to welcoming you back on a future visit. Kind regards, Wencke Bolsius, General Manager

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Другие интернет-пользователи оценили наш отель

  • 1 347 Отзывов 9.7/10 Расположение
  • 1 336 Отзывов 6.7/10 Номер
  • 1 306 Отзывов 8.6/10 Сервис
  • 17 Отзывов 8.7/10 Интернет
  • 500 Отзывов 6.7/10 Чистота
  • 456 Отзывов 6.8/10 Завтрак
  • 178 Отзывов 4.5/10 Удобства
  • 29 Отзывов 5.7/10 Напитки

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