Grand Mercure Сан-Паулу Вилла Олимпия 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 2 159

Гарантия
лучшей цены
Grand Mercure Сан-Паулу Вилла Олимпия - Image 1
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Grand Mercure Сан-Паулу Вилла Олимпия - Image 4
Rua Olimpiadas 205, 04551 000 САН-ПАУЛУ, Бразилия

Описание

Особенности отеля

  • Просторные отремонтированные номера высокого класса. Смарт-ТВ 49" с Интернет-каналами

  • Ресторан бразильской кухни CipóRestô с открытым балконом

  • Пространства вместимостью до 600 человек для корпоративных и светских мероприятий.

  • Ближайшие больницы и клиники: São Luiz, Sta Paula, Sta Maggiore, Clinica JK

  • Отель с вертолетной площадкой в 10 минутах от аэропорта Конгоньяс/Сан-Паулу

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Расположение отеля

Grand Mercure Сан-Паулу Вилла Олимпия

Rua Olimpiadas 205
04551 000 САН-ПАУЛУ
Бразилия

GPS:-23.59563, -46.6845

Телефон
Факс +55 11 2161-4949

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 2 159

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 329

Сертификат качества 2024

Great location, good breakfast and outstanding service

Примечание: Tripadvisor 5.0/5

HHV H Реальные отзывы TripAdvisor

The overall experience was really good. I was welcomed by Fabio ( bellboy) and Caio ( reception). They both were kind, friendly and very professional, that was a great start. Breakfast at the Cipo restaurant is really good, plenty of options and great quality. The service at the restaurant is outstanding, to highlight Maiara, Elaine in the morning shift and Luiz and Davi in the evening, they all embody what customer service and hospitality is about: caring, professional, kind and efficient). The rooms are comfortable, although I was assigned a connected room and I could listen to my neighbor laughing and coughing. The blackout was great and the bathroom a bit small. Overall I think this is a great hotel, in a fantastic location ( 5 min walk from a nice shopping mall) and an outstanding service!

Hello HHVH451, What a joy to have a feedback like yours! I am so glad to read your words, here at the Grand Mercure we believe that customer service is the key element for a Hotel and I will transmit your message to all of the team especially for those who were in contact with you. About the connecting room, let us know when you come back in order to update your profile (unfortunately i cant find your data through the tripadvisor username) Hope to have you again with us and all of our team will be at your disposoal. Kind Regards, Erick Franco Gerente de Customer Experience

I love this!!

Примечание: Tripadvisor 5.0/5

Griffin S Реальные отзывы TripAdvisor

I just love this hotel and the people here! They are such an amazing team, everyone! Fernanda from front desk it’s a very sweet person and always lovely with us. The restaurant is also perfect, specially the drinks. Thank you very much for everything! #united

Hello 455griffins, It is a pleasure to hear that we are providing a good experience to our guests! All of our team will be so glad with your feedback specially Fernanda! We will always be here for you trying our best to be your Brazilian home in São Paulo! Kind regards, Erick Franco Customer Experience Manager

Great staff and Service!!

Примечание: Tripadvisor 5.0/5

asanders915 Деловые путешественники - Реальные отзывы TripAdvisor

I stay at this hotel often for business. The staff is so professional, friendly and always helpful. The hotel restaurant offers great food and service. Must visit the coffee cafe, Tres Coracoes ask for Felipe or Ketlen, they are the best!! They make the best Latte!!

Hello, asanders915! It is a honor to know that you always stays with us and enjoy Três Corações and the Cipó restaurant! It is a pleasure to welcome you back. Thank you for your compliments to our team! Ketlen and Felipe will be very happy with your words. Hope to see you soon! Erick Franco Customer Experience Manager

Best location and good quality at an affordable rate

Примечание: Tripadvisor 5.0/5

Miguelariasb Деловые путешественники - Реальные отзывы TripAdvisor

Convenient location in a beautiful neighborhood, next to Itaú Cubo. Some shopping malls nearby and a lot of restaurants walking distance. With its modern renovation and spacious rooms, it is my go to place at a good rate for short business trips in São Paulo.

Dear Miguelarias, Thank you very much for reviewing your experience with us. I'm pleased to know that you enjoyed our location and facilities! We wish to welcome you in every future visit to São Paulo. Erick Franco Customer Experience Manager

Disappointing Business Hotel Stay: Promised Modernity vs. Outdated, Neglected Reality

Примечание: Tripadvisor 1.0/5

RaphaelP26488 Деловые путешественники - Реальные отзывы TripAdvisor

Currently staying at a hotel that boasts itself as a contemporary and refurbished option for business travelers, I am facing deep disappointment. I had high hopes for a place that advertised "renovated, spacious, and modern rooms," but what I've encountered is a series of letdowns from the moment I arrived. Initially placed in a room that was anything but modern or renovated, I promptly lodged a complaint, expecting a quick fix. Surprisingly, I was moved to a room that still starkly contradicted the hotel’s advertised standards. The accommodations I've been given show a clear disregard for modernity, with furniture that appears haphazardly chosen and walls marred by stains indicative of long-term neglect. For someone on a business trip, the hotel environment should complement the workplace, affecting the overall success of the trip. Facing such decay and negligence is not just frustrating but also harmful to both productivity and mental well-being. This ongoing discrepancy between the hotel's promises and the actual state of affairs raises serious concerns about its honesty and commitment to customer satisfaction. Experiencing this firsthand has reminded me of the importance of consulting reviews and recommendations from other travelers, especially for hotels aiming at the business market. I urge potential guests to be wary and consider other accommodations before deciding on this hotel. To the hotel management, I stress the need for an immediate reevaluation of your maintenance, marketing, and customer service approaches to spare your guests from the unpleasant experiences I am currently enduring.

Dear RaphaelP26488, Thank you for writing us a review. Your feedback is invaluable to us, and we sincerely apologize for any inconvenience or discomfort you encountered. I'm happy that we were able to able to reach an agreement after our encounter! Please count on us for anything you may need! We are completely at your disposal. Yours truly, Erick Franco Customer Experience Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 336 Отзывов 9.8/10 Расположение
  • 745 Отзывов 7.2/10 Номер
  • 882 Отзывов 8.6/10 Сервис
  • 22 Отзывов 7.1/10 Интернет
  • 401 Отзывов 9.2/10 Завтрак
  • 241 Отзывов 7.6/10 Чистота
  • 198 Отзывов 7.8/10 Еда
  • 195 Отзывов 6.9/10 Атмосфера

В сотрудничестве с Trustyou

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