Novotel Makassar Grand Shayla 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 62

Гарантия
лучшей цены
Novotel Makassar Grand Shayla - Image 1
Novotel Makassar Grand Shayla - Image 2
Novotel Makassar Grand Shayla - Image 3
Novotel Makassar Grand Shayla - Image 4
Jalan Charil Anwar N 28, South Sulawesi, 90115 MAKASSAR, Indonesia

Описание

Особенности отеля

  • Ballroom for corporate and family events

  • Panoramic views from the Sky Lounge

  • Casual international dining at Le Square

  • WIFI throughout the hotel

  • Kids Club

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Расположение отеля

Novotel Makassar Grand Shayla

Jalan Charil Anwar N 28, South Sulawesi
90115 MAKASSAR
Indonesia

GPS:-5.139171, 119.41429

Телефон
Факс +62 411 3624222

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

SQUARE

Square Kitchen provides the perfect balance of authentic traditional and international cuisine. Our bar is the place to unwind with its soothing, relaxing music.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 62

Рейтинг TripAdvisor  5.0/5  Отзывов: 2 043

Staycation with Friends

Примечание: Tripadvisor 5.0/5

Passenger41228632190 Реальные отзывы TripAdvisor

Staycation with friends at Novotel with a humble services from Ms.Delfi,... So in love with this Hotel and Staff Hospitality especially front office team... Will be back again with my besties when we are comeback to Makassar...,,,,.......

Dear Mr/Mrs. Passenger41228632190, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Guest Experience Executive

🔛🔝

Примечание: Tripadvisor 5.0/5

muh_zahranr Семьи - Реальные отзывы TripAdvisor

Customer experience was great. Receptionist was nice, I got a complementary breakfast for two, the room was clean, and the food was amazing. There’s a lot variety of different kinds of food. One of the securities personnel helped me to find a car rental with drivers, so I could stroll around the city and try every must-go-to restaurant in Makassar.

Dear Mr. Muh_zahranr, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, Guest Experience Executive

first stay here was remarkable

Примечание: Tripadvisor 4.0/5

Voyage50940868308 Реальные отзывы TripAdvisor

overall for my 2-night-stay, the mattress and pillow was useful for the short sleeps during my stay here, but the water pressure could be improved, and the veggies variety for breakfast too, can add more options. thank you for the warm welcome.

Dear Mr/Mrs. Voyage50940868308, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regard, Guest Experience Executive

Novotel Grand Shayla Makassar need to improve their service quality

Примечание: Tripadvisor 2.0/5

Ersyad N Реальные отзывы TripAdvisor

Stay for 2 nights here in room #407, and this is what I found and fell : 1. Carpet in room has breakage part of glass which found by my daughter at the corner of the room and the window almost harms my daughter 2. I've order rice at 10 pm through ROOM SERVICE but not arrived until 30 minute, have done confirmed then i found that the rice hasn't been prepared yet 3. Since us arrive in room we only found 1 glass, 1 tumbler and 1 tea spoon 1 tooth brush which we think it's under standard because normally all supplies set up in 2 pcs / pair each item, have done confirmed to HK and already fulfiled our request with 1 additional bath towel, 1 tooth brush and shower cap but tumbler, drinking glass and tea spoon are still 1 pcs each item

Dear Mr Ersyadn2017, First of all, thank you for taking time to send your kind feedback about Novotel Makassar Grand Shayla. We're deeply regret for your unpleasant experience during your stay, therefore please accept our sincere apologize. Kindly be assured that we are looking seriously into the matter to ensure that it won’t happen again in the future as it does not reflect the standard of our service at Novotel Makassar. Thank you for bringing up your concerns to us, and once again we apologize for the inconvenience. Sincerely Yours, Front Office Manager

Business

Примечание: Tripadvisor 5.0/5

428achmada Реальные отзывы TripAdvisor

we have a meeting schedule with health of ministry, i got a 15th meeting room with best view and lunch location! The room its very clean with high standar including the facilities. The hotel have a many option for the breakfast, Local food and westrn food! You can come for business or holiday, 10 minutes walk to Losari Beach.

Dear Mr. 428achmada, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, Guest Experience Executive

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 77 Отзывов 9.4/10 Расположение
  • 291 Отзывов 8.5/10 Номер
  • 398 Отзывов 9/10 Сервис
  • 9 Отзывов 7.1/10 Интернет
  • 181 Отзывов 8.7/10 Чистота
  • 160 Отзывов 9.1/10 Еда
  • 126 Отзывов 9.2/10 Удобства
  • 89 Отзывов 8.6/10 Завтрак

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