Mercure Манчестер Пикадилли 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.5/5 Отзывов: 1 175

Гарантия
лучшей цены
Mercure Манчестер Пикадилли - Image 1
Mercure Манчестер Пикадилли - Image 2
Mercure Манчестер Пикадилли - Image 3
Mercure Манчестер Пикадилли - Image 4
Portland Street, M1 4PH МАНЧЕСТЕР, Великобритания

Описание

Особенности отеля

  • An ALLSAFE Clifton Environmental certified hotel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

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Расположение отеля

Mercure Манчестер Пикадилли

Portland Street
M1 4PH МАНЧЕСТЕР
Великобритания

GPS:53.479874, -2.237445

Телефон
Факс +44 161 388 0915

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.5/5  Отзывов: 1 175

Рейтинг TripAdvisor  3.5/5  Отзывов: 4 855

Good hotel but some improvements needed.

Примечание: Tripadvisor 3.0/5

Connector41573657727 Деловые путешественники - Реальные отзывы TripAdvisor

I really am baffled about how I can possibly describe my experience. I’m still wondering what the catch with this place is. Are they on commission? From the start I was given an “upgraded” room. I am not sure what was upgraded about it. Yes I could see Piccadilly gardens but the bed wasn’t comfy, the windows were very strange to work, the bathroom tiles have been painted and it’s just generally dated and tired looking with an air conditioning system that doesn’t work and huge amounts of dust (along with clothes moths) coming out of this system. You can’t fault the service they provide as at each and every moment they get they’re handing you a google review card and asking in rotations how you are, if they can flip an omelette or pancake for you, get you anything else etc etc etc. I’ve binned 9 cards during my stay. I get it, I do, but it’s over zealous. Service reviews from punters are obtained through genuine good service and not badgering customers because you might have got someone that amazing omelette. Breakfast. It’s 7am. Leave me alone. If I need you I will come to you. I noticed in particular other residents of the hotel getting a bit miffed. I don’t need a google review card at each breakfast either and whilst I’m eating my toast and have my bowl of fruit already, no, I do not need an omelette. I want left alone I understand, as I previously said. They mean well and the service is good but when you try too hard it puts people off - like me. I had other bookings with this hotel which I’ve now cancelled and re booked elsewhere. As much as I like good service I also like to be left alone and service should be X much and not beyond it. Multiple visits to a table from various staff isn’t great. It tells me there’s no communication and they’re just after a tip or reward. You would otherwise have a 5 star rating.

Weekend away

Примечание: Tripadvisor 5.0/5

Jeff H Couples - Реальные отзывы TripAdvisor

We stayed here for the weekend great warm welcome from reception, explained all about the Hotel, We were on the 10th floor and the room was perfect breakfast both mornings was spot on Rose looked after us so well, Checkout was very good we will definitely be back

Thank you for sharing your experience with us! We're thrilled to hear that you received a great warm welcome from our reception team and that they provided you with all the information you needed about the hotel. It's fantastic to know that you found your room on the 10th floor to be perfect and that you enjoyed the breakfast both mornings. Rose will be delighted to hear that she looked after you so well during your stay. We're glad to hear that your checkout experience was smooth as well. We can't wait to welcome you back on your next visit! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to seeing you again soon!

Super conference!

Примечание: Tripadvisor 5.0/5

Daniel C Деловые путешественники - Реальные отзывы TripAdvisor

Brilliant conference. Thank you Ellie, Anna, Alex, Aiza, Dunamis, Neenu, Sahar, Rose, and Chloe! We were treated like royalty! Can’t wait to come back to Manchester! The catering was superb, everyone was so helpful, and the hotel is spotlessly clean!

It's absolutely fantastic to hear that you had a superb conference experience! We're thrilled that Ellie, Anna, Alex, Aiza, Dunamis, Neenu, Sahar, Rose, and Chloe provided you with excellent service and made you feel like royalty. We'll be sure to pass along your kind words to them. Thank you for appreciating our catering, helpful staff, and the cleanliness of our hotel. We strive to provide top-notch service and facilities for all our guests, and we're delighted that we could meet your expectations. We can't wait to welcome you back to Manchester! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to seeing you again soon!

Little Bang for a lot of Buck.

Примечание: Tripadvisor 3.0/5

thando m Couples - Реальные отзывы TripAdvisor

Stayed on the 9th floor. Nice view of central Manchester, tick. The parking is £20 per night yes it’s central Manchester but that’s rather steep. The biscuits, tea & coffee could have been more premium for a £170 a night room. The room was also very small and looked tired. Overall not the best value money. Tv is large & The house keepers are very friendly.

Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the nice view of central Manchester from your room and found the housekeepers to be friendly. Regarding the parking fee, we understand your concern. We strive to offer competitive pricing for parking in line with other options in the area, considering the convenience of our central location. However, we'll take your feedback into account as we review our pricing structure. We apologize if the amenities in the room did not meet your expectations. Providing a comfortable and enjoyable stay is important to us, and we'll consider your feedback regarding the quality of the amenities for future improvements. We're sorry to hear that the room felt small and tired. We continuously strive to maintain our rooms to high standards and ensure they provide a comfortable experience for our guests. Your feedback will be shared with our management team for review and improvement. We appreciate your feedback as it helps us identify areas where we can enhance our guests' experience. If you decide to stay with us again in the future, please don't hesitate to reach out to our front desk staff if there's anything we can do to make your stay more enjoyable. Thank you for choosing to stay with us.

Excellent staff, nice stay.

Примечание: Tripadvisor 5.0/5

jordancB5622GE Реальные отзывы TripAdvisor

Met ian on reception as we arrived, very friendly, very helpful, asked us the reason for our stay and as it was an anniversary we were upgraded to suite, given a drinks voucher for the bar and a complimentary late checkout. Checkin and checkout was simple and quick, every member of staff we passed spoke to us and were very friendly. Hotel looked after our bags after our stay aswell so we could explore Manchester without a suitcase. Room was very clean, well stocked and a nice place to be. View from the 14th floor was really good, could see Manchester citys ground, which isn't the hotels fault! Being really picky a couple of bits in the bathroom could probably do with a refresh but it took away nothing from the stay or the service. Would definitely consider staying again if we visited Manchester in the future. Thanks

It sounds like you had a wonderful experience at our hotel, and we're thrilled to hear that Ian and the rest of our team made your anniversary stay so special! We're delighted that you enjoyed the upgrade to the suite, the complimentary drinks voucher, and the late checkout. Your feedback about the cleanliness and service is greatly appreciated, and we'll certainly take note of your comments about the bathroom for future improvements. Thank you for considering staying with us again in the future, and if there's anything else we can assist you with, please don't hesitate to let us know.

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Другие интернет-пользователи оценили наш отель

  • 2 018 Отзывов 9.3/10 Расположение
  • 3 402 Отзывов 4.6/10 Номер
  • 3 792 Отзывов 8.8/10 Сервис
  • 249 Отзывов 1.4/10 Интернет
  • 1 318 Отзывов 4.2/10 Чистота
  • 1 261 Отзывов 4.2/10 Комфорт
  • 911 Отзывов 2.9/10 Удобства
  • 884 Отзывов 8.4/10 Завтрак

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