Pullman Auckland Hotel & Apartments 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 4 112

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Описание

Особенности отеля

  • Отель в центре Окленда, в пешей доступности от остановок общественного транспорта

  • Спа-центр Luxe Spa, джакузи, парная и сауна

  • Полностью оборудованный спортзал с большой открытой террасой

  • 16 функциональных конференц-залов

  • 324 номера, люкса и апартаментов с видом на город и гавань

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Расположение отеля

Pullman Auckland Hotel & Apartments

Corner Waterloo Quadrant, and Waterloo Quadrant
1010 ОКЛЕНД
Новая Зеландия

GPS:-36.848281, 174.770271

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

TAPESTRY GRILL

Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 4 112

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 242

More communication required

Примечание: Tripadvisor 3.0/5

T2749HPjulier Деловые путешественники - Реальные отзывы TripAdvisor

The hotel rooms were booked through our company, they required a bank card on check in for charges against the room and for any damage. The hotel then debited the card for any possible damage! When asked they said this will be refunded within 3 to 5 days. They should at least forewarn customers they will be taking this action. Breakfast is expensive for nothing very special.

Thank you for the worst customer service ever, atleast we know it exists

Примечание: Tripadvisor 1.0/5

aymane M Реальные отзывы TripAdvisor

I made a reservation at this property, and somehow booking.com took me to the wrong date. I have requested a change in booking.com and I have called the property to change the date of my reservation. Two days in a row, I called more than ten times for it to be resolved, some of the reservation team hung up on me, others put me on hold for a long time, no one could help, so I asked for the manager. When I finally got the duty manager on the phone, he was able to transfer me to the reservation manager. The reservation manager was rude and harsh, unprofessional, and not welcoming at all. She could not help and said that she would charge me and take my payment regardless of whether the request was received. She was asking me to go through booking.com and request from them. Ironically, she is telling me at the same time that she will not accept it. As well as not agreeing to be charged, I chose to pay directly at the property and did not authorize the property to take my money. And she was blaming booking.com as this platform did not take my money. You charge me without coming to your place and refuse to assist. I would not come to this property because of its staff and I want my money back. This is the poorest customer service I have ever experienced.

Terrible experience - avoid at all costs

Примечание: Tripadvisor 1.0/5

Dorian P Реальные отзывы TripAdvisor

Worst experience I've ever had at a hotel in Auckland. Booked and prepaid an apartment for a week. I had to change the duration of the stay but they would not refund any of the prepayment. As well, when I showed up, they put me in a standard room (half the price and less than half the amenities). They eventually got me into the correct room after an hour of discussion. Nice people at the hotel, but a) never prepay anything and b) don't expect anything like an efficient and correct check-in process.

Great first visit

Примечание: Tripadvisor 5.0/5

V3300 Реальные отзывы TripAdvisor

Our new favourite Hotel in Auckland. All of the staff were friendly and attentive, the bar served well chilled wine and beer and a pretty good cocktail. We ate in the restaurant for dinner and had lovely food served well, breakfast was a step above the normal buffet and I was able to order eggs bene as well as helping myself to the buffet. Even the coffee was decent. In the bedroom we were comfortable, air con worked well too. Only downside was no pillow menu. We used to stay at the Cordis but this is much better in respect to service and room comfort. Its also close to a small park so you can get some fresh air.

Trip of a lifetime

Примечание: Tripadvisor 5.0/5

coralr629 Реальные отзывы TripAdvisor

Beautiful hotel. Staff do friendly. Nothing is too much trouble. Deejay, on concierge was amazing trying to get valentine reservations for us . If any complaint it would be the room has too few lights. View unfortunately was of another building which blocked any natural light.

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Другие интернет-пользователи оценили наш отель

  • 789 Отзывов 9.1/10 Расположение
  • 2 029 Отзывов 6.4/10 Номер
  • 2 115 Отзывов 8.3/10 Сервис
  • 35 Отзывов 6.8/10 Интернет
  • 652 Отзывов 6.6/10 Еда
  • 532 Отзывов 7.7/10 Завтрак
  • 486 Отзывов 7.5/10 Чистота
  • 357 Отзывов 9.1/10 Бассейн

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