ibis budget Лугано Парадисо 1 звезда

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 555

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Описание

Особенности отеля

  • Бесплатный скоростной Интернет (WIFI)

  • В бронирование входит транспортная карта Ticino Ticket!

  • Всего в нескольких шагах от озера Лугано!

Наши номера

Расположение отеля

ibis budget Лугано Парадисо

Via Geretta
6900 ПАРАДИСО
Швейцария

GPS:45.991206, 8.945837

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Курение на территории отеля запрещено

Завтрак

Недоговорная фотография

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 555

Рейтинг TripAdvisor  3.5/5  Отзывов: 599

Mistreatment

Примечание: Tripadvisor 1.0/5

315benalia Реальные отзывы TripAdvisor

would like to inform you that I was subjected to a disrespectful attitude by the receptionist, which is completely unacceptable and disrespectful, and contains unacceptable racism. On Friday night 1 September at 23:35, I went to buy a bottle of water and they are people in reception. I asked them for permission to pass before them, so they smiled at me welcoming, but the receptionist refused to pass me and asked me in an unkind way to wait . There was another woman waiting, and after the customer finished his check in, the woman looked at me and allowed me to pass before her because it was only a bottle of water, but the receptionist shouted at me and refused to pass my order with bad way!!! . I left the water and he insisted that I wait even though the woman repeated her words and told him that she allowed me to pass because it was a bottle of water... I strongly object to this inappropriate attitude of your employee..

Хорошее расположение, номер не ахти

Примечание: отзывы клиентов 2.5/5

В. Семьи - Проверенные отзывы - ALL

Номер как номер, очень маленький , не люблю раздельные санузлы, как тут- туалет при входе, ванна в комнате , умывальник по середине . Отель расположен удачно, от озера 1-2 минуты

Dear Mr Velych, Thank you for taking the time to review our facility. Your opinion is very important to us in order to be able to best meet the expectations of our guests. We are sorry that the ibis budget product was not to your liking and up to your expectations. We have two other hotels in the same facility of a higher standard that certainly comes closer to your needs. Please accept our sincere apologies for the inconvenience you experienced in your room. We will report the incident to the appropriate department so that a similar situation does not happen again. Thanking you again for your feedback. Sincerely Ileana

Fine visit however one issue address below...

Примечание: Tripadvisor 3.0/5

Larkin H Couples - Реальные отзывы TripAdvisor

Upon arrival we asked to store our backpacks and we were rejected do to “covid restrictions”. We had to backtrack to the train station, pay to store the bags, and then get started on our day about an hour behind schedule. This was at first annoying and a bit ridiculous since covid transfer by luggage seems unlikely at best. However what really bothered us was that on the morning of our departure we watched several early arrivers drop their bags for storage before their check in was available. Perhaps we interacted with a misinformed staff member, perhaps the restrictions changed in a matter of two days (I doubt it). But this left a sour taste in our mouth upon departure.

Dear Mr. Larkin, Thank you for choosing our ibis budget Lugano Paradiso and for sharing your impressions with us. We are really sorry about the misunderstanding, since COVID-19 we had to change and adapt multiple times. We hope that we will have the pleasure to welcome you again in the future and better serve you. Best regards Ambra - Front Office Team

Wonderful stay !

Примечание: Tripadvisor 5.0/5

ANTONIO F Couples - Реальные отзывы TripAdvisor

We arrived early after our flight ; and we decided to leave our luggage at reception, while we went to discover the city. We were given the FREE Ticino Ticket , which offers free travel throughout the region and discounts on local attractions and cable cars. The staff were knowledgeable and multilingual . The room was a bit small with cabin shower, however was clean and practical; double bed with bunk bed , which is suitable for a family. We loved the continental breakfast, also a good coffee. We will stay again.

Dear Antonio F, In the name of all our team, thank you so much for your positive review! We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can! You are always welcome at the ibis hotel Lugano Paradiso Warm Regards from Switzerland,

Overnight stay

Примечание: Tripadvisor 4.0/5

dcotterill63 Couples - Реальные отзывы TripAdvisor

Room was clean spacious and adequate for our needs , the service was good and the room came with a ticket for free bus travel / reduced costs on other things in Lugano which if you get a get a chance seems a lovely place to visit but like the rest of Switzerland is a little expensive

Dear dcotterill63, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. We hope to have the opportunity to welcome you again for your next stay in Switzerland! Best regards

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Другие интернет-пользователи оценили наш отель

  • 625 Отзывов 9.1/10 Расположение
  • 834 Отзывов 3.9/10 Номер
  • 465 Отзывов 8.2/10 Сервис
  • 19 Отзывов 8.3/10 Интернет
  • 495 Отзывов 2.1/10 Комфорт
  • 347 Отзывов 8/10 Завтрак
  • 251 Отзывов 7.8/10 Чистота
  • 244 Отзывов 4.9/10 Соотношение цены и качества

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