Mercure Шеффилд Сейнт-Полз 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.8/5 Отзывов: 1 180

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Описание

сертифицированный отель ALLSAFE

Особенности отеля

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

Наши номера

Расположение отеля

Mercure Шеффилд Сейнт-Полз

119 Norfolk street
S1 2JE ШЕФФИЛД
Великобритания

GPS:53.380455, -1.468413

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

THE YARD

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.8/5  Отзывов: 1 180

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 712

It’s not rocket science

Примечание: Tripadvisor 3.0/5

JDavidCook Деловые путешественники - Реальные отзывы TripAdvisor

Great location looks good but they just miss . Arrived good check in. The room for some reason had a fold up bed made up next to the double. Odd for a single occupant. Avoid the restaurant. Could not dress a salad or provide French mustard with a steak, no cheese! This is a French hotel group! Go next door to Ego. Bar was out of stock of some house wines. Friendly staff.

Mothers day treat

Примечание: Tripadvisor 4.0/5

YvonneR959 Семьи - Реальные отзывы TripAdvisor

My 2 Daughter's arranged a spa and afternoon tea for mothers day for all 3 of us. Spa reception was really helpful. Slippers, robes and towels were provided along with a locker key. We used the Sauna, steam room, ice room and swimming pool which was really nice. We then went upstairs for the 50 min ishga face and body experience. The lovely Josie explained everything and did the best back massage, facial and head massage I have ever had. I felt totally relaxed. Thank you so much!! Showers and shower gel available along with Hairdryers to dry your hair. Afternoon  tea was a little disappointing as the sandwiches were a little dry and once brought out no one came to ask if everything was ok or if we required more coffee. We decided to order drinks from the bar which were quite expensive and the service was slow and shocking, wrong drinks were brought to the table. The margarita was a short measure and no salt around the glass. Gin had no fruit in it or a straw. Paying top prices you expect better service and decent drinks.

Birthday afternoon

Примечание: Tripadvisor 2.0/5

albertalouburke Friends getaway - Реальные отзывы TripAdvisor

Not as good as what we were expecting.... the igloo was not cold at all it was colder in the pool than in there. The area where the rooms were was not very big, this was a saturday so was quite busy and felt very crowded. There was not much difference in the aroma room and steam room. The treatments - we had the facial and scalp massage - were really good the girls were very professional. The changing rooms were not very maintained loads of towels/robes lying around.

A mixed bag review… the ups and the downs

Примечание: Tripadvisor 3.0/5

Bluue T Couples - Реальные отзывы TripAdvisor

We were very excited for our spa day as a couple however I do not think it lives up to what it costs to which we paid £370. The spa facilities are dirty and run down with dirty towels strewn everywhere and the floors were mucky. The facilities themselves were also disappointing, the ice igloo was not cold and there was no shower working inside it. The aroma hut… well may as well be just another steam room because there was no aroma. The experience shower is essentially just a rainfall shower because most of the jets do not work and only the hot setting works not the cold. There is no jacuzzi either and it was freezing in both the pool and out of it. However, I will say the ladies who provided our spa treatments were exceptional and so understanding and knowledgeable which made the entire spa day worth it. The hotel room was ok, pillows are of a low quality but we did get a nice view over the peace gardens. When we asked for more pillows they promptly brought them to us. There was an issue with missing Prosecco in the room however management gave us some free drinks and rectified this and we were very happy with that outcome as it was down to a misunderstanding through a third party booking. Robin on reception was also a ray of sunshine and a complete breath of fresh air with his smiling face and outstanding customer service. The bar tenders also know how to make a phenomenal cocktail which I don’t think was too unreasonably priced at £10. Dinner and breakfast were average but a good selection and there was definitely something for everyone. Breakfast had lovely fresh fruit available and the food was as warm as you would expect it to be on a hot buffet. I’m not sure we would stay again just with the beds being very uncomfortable but the hotel is lovely and quiet on a night I’m just exceptionally fussy with mattresses. 7/10 stay overall

Poor SPA day experience

Примечание: Tripadvisor 1.0/5

Julie W Реальные отзывы TripAdvisor

This is a copy of feedback I gave after our SPA experience My daughter and I came for our Spa day Monday 19 Feb and I would like to give feedback Some aspects , such as the staff in the bar where we ate , were really good but most parts were sadly lacklustre and we didn’t particularly enjoy our day We arrived and asked if we could get coffee We were told there wasn’t any but there clearly was a hot drink station in reception Why was this ? We ended up going to a local cafe We returned and was told there was a shortage of female locker keys but we could have one if we left ID My daughter left her passport but we didn’t realise she hadn’t been given the key until we found the changing room , so had to go back up to reception The key couldn’t be located so another one was found?? But the barrel lock had to be swapped over We entered the pool area There were clearly not enough chairs and loungers and the ones there were dirty and stained The tiles around the pool needed a good scrub and the area wasn’t well maintained at all This was the same in the sauna steam room area. We found bodged broken tiles , and broken missing robe hooks. There were broken dirty tiles in the steam rooms and rubbish on the floors The experience shower didn’t work We looked about for a water dispenser to get a drink to no avail We looked around for the “hot and cold refreshments” presumably tea and coffee and couldn’t find those either No staff were in attendance and I think if there had been , the large chap swimming with the strange headgear snorkel , in his pyjamas which also had a large hole in the rear , maybe could have been persuaded his behaviour and attire wasn’t suitable and asked to leave We gave up trying to swim at this point We returned to reception looking for hot and cold refreshments but there were none We managed to get water though Our spa treatments were great and the treatment area seemed clean tidy and well run We returned to reception before eating to see if the tea and coffee had appeared Another customer was there , asking for coffee and was told it must have gone to be filled up There were no cups so we didn’t hang about and paid for coffee in the bar All in all it wasn’t the lovely day we hoped for and your facilities clearly need refurbishment and pool areas need to be staffed Tea coffee and water should have been readily available and lockers should not be so scarce the locks had to be changed around The Spa Manager responded quickly saying he would look into the points raised This might help other customers in future

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Другие интернет-пользователи оценили наш отель

  • 952 Отзывов 9.2/10 Расположение
  • 1 776 Отзывов 5.5/10 Номер
  • 1 445 Отзывов 7/10 Сервис
  • 26 Отзывов 8.1/10 Интернет
  • 832 Отзывов 5.9/10 Комфорт
  • 613 Отзывов 5/10 Чистота
  • 500 Отзывов 8.1/10 Завтрак
  • 463 Отзывов 5.7/10 Удобства

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