Novotel Каир Эль Борг 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 471

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Описание

Особенности отеля

  • Фитнес-центр и открытый бассейн

  • Джакузи и спа-салон

  • Терраса на крыше с видом на Нил

  • Каирская телебашня находится в 10 минутах пешком

  • Аэропорт Каир находится в 30 минутах поездки на автомобиле

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Расположение отеля

Novotel Каир Эль Борг

3 Saraya El Gezira street, Zamalek
11211 КАИР
Египет

GPS:30.04441, 31.22604

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 471

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 526

Удобное расположение

Примечание: отзывы клиентов 3.5/5

М. Пары - Проверенные отзывы - ALL

Плюсы: Удобно добираться от/до аэропорта; Пешком до Каирского музея, даун-тауна, улочек Замалека и рестов на набережной; Чистые номера, хороший завтрак; Отличная крыша и виды на город Из минусов: Завышенная стоимость; Узкие кровати, не удобные подушки; Платный паркинг; Отсутствие продажи алкоголя в отеле

Уважаемый М., благодарим вас за отзыв. Мы ценим ваше мнение и извиняемся за неудобства. Мы примем во внимание ваши комментарии о стоимости, комфорте номеров и парковке. Пожалуйста, обратитесь к нашей политике по продаже алкоголя. С наилучшими пожеланиями, Novotel Cairo El Borg. Abdellatif GEBRIL Генеральный директор

Good hotel and friendly staff. Too bad for the noice

Примечание: Tripadvisor 3.0/5

155markusv Реальные отзывы TripAdvisor

It is hard for me to give the hotel the right amount of stars. It would be 4/5 without the disco boat infront of the hotel (not from Novotel). But it would be 1/2 for the rooms facing the Nile because of the noise from the disco boat. But that would not be fair for the good quality of the rooms, location and the staff. We got a nice upgrade to a beautifull suite on the Nile. Everything was perfect till around 22:00 hour. Than the disco boat began....the noice lasted till 04.30 hour in the morning. I was awake the whole night till i asked the reception for a different room. They helped me very nicely. Compliments! The rooms on tje city side did not have the extreme noice so that room was good for us. Unfortunately all the suites are on the Nile. The breakfast was good in our opinion. We also had no problems with the Wifi or smoke in a room. It is a shame that the disco boat is there....otherwise i would come back for sure! It is a beautiful hotel with very friendly and professional staff. Or they should upgrade to soundproof glass etc for the suites?

Dear Mr. Mark, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics And kindly accept our sincere apology for the outside noise, Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sincerely, Abdellatif GEBRIL General Manager

Average

Примечание: Tripadvisor 3.0/5

Climber539185 Реальные отзывы TripAdvisor

The hotel was clean and upto the standards of a 4 star hotel .. swimming pool water was not warm enough my kids felt very cold within 5 min .. breakfast was not great selection , the falafel had no taste .. dinner was highly priced . We were very disappointed that they didn’t inform us the mini bar was on charge and we used it for couple of drinks and we got the bill of 1300 EGP. We felt like it was a scam . At least they could have informed us while check in .. and I’m ok to pay for whatever we drank , but again too pricey for couple of drinks ..

Dear Mr. Climber, We first would like to thank you for choosing our Novotel Cairo El Borg for your holidays in Cairo and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Kindly accept our sincere apology for the inconvenience happened during your stay and look forward for another soonest chance to enhance your impression. With all respect, Abdellatif GEBRIL General Manager

I don't recommend unless you are a smoker

Примечание: Tripadvisor 1.0/5

M M Реальные отзывы TripAdvisor

Horrible, not dated and very dirty. Lots of people smoking everywhere. We couldn't even eat without having cigarettes all around us. We had to change the room 3 times as they were very dirty or things broken. I wouldn't recommend at all less you are a smoker.

Dear Precious guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Novotel Cairo El Borg. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Kindly accept our sincere apology for the inconvenience happened during your stay, and we would like to hear more details about your stay experience including the room number and period of your stay, so please send us on mai.salah@accor.com for our concern and action. Look forward to hearing from you and wish you a great day, Best Regards, Abdellatif GEBRIL General Manager

Relaxing trip

Примечание: Tripadvisor 5.0/5

Ola G Реальные отзывы TripAdvisor

An amazing stay, very warm and nice stay .. Makes u feel like home. Rooms, restaurants are very clean, their service is a ten. special mention to Abdullah, Verena and Mohammed for their amazing welcoming and help. Waiting eagerly to repeat the experience.

Dear Ola, Thank you for making our Novotel Cairo El Borg Hotel your choice hotel and for your very kind recommendation to the travel community of Trip Advisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Abdellatif GEBRIL General Manager

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Другие интернет-пользователи оценили наш отель

  • 725 Отзывов 9/10 Расположение
  • 1 123 Отзывов 8.2/10 Номер
  • 1 629 Отзывов 9.1/10 Сервис
  • 233 Отзывов 1.7/10 Интернет
  • 547 Отзывов 8.5/10 Завтрак
  • 476 Отзывов 8.8/10 Чистота
  • 320 Отзывов 4.7/10 Комфорт
  • 241 Отзывов 6.1/10 Удобства

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