Mercure Будапешт Сити Центр 4,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 321

Гарантия
лучшей цены
Mercure Будапешт Сити Центр - Image 1
Mercure Будапешт Сити Центр - Image 2
Mercure Будапешт Сити Центр - Image 3
Mercure Будапешт Сити Центр - Image 4
Vaci utca 20, NTAK: SZ19000376, szálloda, 1052 БУДАПЕШТ, Венгрия

Описание

Особенности отеля

  • Идеальное расположение в самом центре города

  • Номера Superior с новым дизайном

  • Бесплатные приборы для приготовления чая и кофе в номере

  • Бесплатный WIFI на всей территории отеля

  • Дружелюбный профессиональный персонал

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Расположение отеля

Mercure Будапешт Сити Центр

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 БУДАПЕШТ
Венгрия

GPS:47.494183, 19.052557

Телефон
Факс +36 1 485 3111

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

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Рейтинг ALL  4.5/5  Отзывов: 1 321

Рейтинг TripAdvisor  4.0/5  Отзывов: 701

Building works

Примечание: Tripadvisor 3.0/5

garystewart409 Реальные отзывы TripAdvisor

I have stayed at this hotel before so obvious was happy with it. But this time there was a problem with builders starting work at 7am outside your window. The answer would have been to shut the Windows and turn on the air conditioning but the air conditioning is turned off to the rooms. The staff were helpful and did move us to quieter rooms which were not as bad though you could still hear the noise but it is difficult to recommend this hotel to anyone who wants to sleep beyond 7am.

Dear garystewart409, Thank you for choosing our hotel for your recent visit and for sharing your feedback with us. I truly appreciate your continued patronage and am pleased to learn that your previous experiences with us have been satisfactory. However, I apologize for any inconvenience caused by the ongoing neighboring construction works during your recent stay. While these works are beyond our control, please rest assured that we are actively keeping in contact with the responsible parties and representing the interests of our guests and the hotel. At the same time, I am pleased to note that we were able to promptly address the issue by arranging a room change, ensuring a more comfortable experience aligned with your expectations. We value your honest response and hope to have the pleasure of welcoming you back to our hotel for a more enjoyable experience in the future. Kind regards, Róbert Kovács General Manager

Hottest place to be!

Примечание: Tripadvisor 1.0/5

OnAir23092401137 Couples - Реальные отзывы TripAdvisor

This is a hotel that prioritises profit over customer comfort and sleep. In warm weather the rooms on the top floors are unbearably hot. The company has chosen to not allow the air conditioning to work until they decide it is summer. It was 22 degrees today. Our whole weekend has been ruined by lack of sleep. Staff will flit between telling you it is broken or the truth- management won’t allow it. If you ask for a fan, they will tell you they will send one- it doesn’t arrive. You can only open the windows crack - you then have to contend with real noise from industrial bins being emptied at around 5:30 am - with the windows closed you may be able to sleep through this. Dreadful.

Dear OnAir23092401137, Thank you for taking the time to share your feedback following your recent stay at our hotel. While receiving feedback of this nature is never easy, I want to extend my sincere appreciation for sharing your thoughts with us. Guest satisfaction is of paramount importance to us, and we take all responses seriously, especially when they indicate dissatisfaction. I sincerely apologize for any discomfort you experienced due to the temperature in your room and the operation of our air-conditioning system. We acknowledge that comfort preferences vary from person to person, and I am truly sorry if you felt the temperature of your room fell below your expectations. Your remarks are valuable to us, and we will certainly consider them for future improvements as part of our ongoing commitment to exceeding our guests' expectations every day. While I wish your experience with us had been better, I genuinely hope to have the opportunity to welcome you back to our hotel for a more enjoyable experience in the future. Kind regards, Róbert Kovács General Manager

Good hotel with great location

Примечание: Tripadvisor 4.0/5

farhad3567 Реальные отзывы TripAdvisor

I would like to mention the advantages of the hotel first, excellent location, good breakfast, clean room. But the flaws of the hotel were the small room and the slightly rude staff,On weekends, the noise outside the hotel is a bit annoying.

Dear farhad3567, Thank you so much for sharing your experience following your recent stay at our hotel. I am delighted to hear that you appreciated our hotel's convenient location, delicious breakfast offerings, and commitment to cleanliness. Providing a pleasant experience for our guests is our top priority, and it is rewarding to know that we succeeded in these areas during your visit. Your constructive feedback regarding the room size is greatly appreciated, even if it was smaller than expected. We recognize the importance of warm and helpful interactions with our guests and we apologize for any shortcomings in this aspect. Please rest assured, we will address your concern to maintain the high standards we strive for. As a downtown hotel, we understand that noise disturbances can occur, and we apologize for any inconvenience this may have caused. Acknowledging the importance of a comfortable and peaceful stay, we deeply regret falling short of your expectations in this regard. Thank you again for your valuable thoughts. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind regards, Róbert Kovács, General Manager

Lovely hotel at a great location

Примечание: Tripadvisor 5.0/5

Chrkol Реальные отзывы TripAdvisor

Nice hotel in the centre of Pest and very convenient for visiting the attractions etc. Breakfast was great with a big variety of cold and hot dishes. Beds comfortable, room clean and quiet. Reception was helpful and arranged for a packed breakfast the day we were flying as our flights was early in the morning.

Dear Chrkol, Thank you very much for taking the time to share your feedback with us! I am thrilled to learn that you had a wonderful experience during your stay at our hotel and that our location was convenient for exploring Budapest's attractions. It is fantastic to hear that you appreciated our breakfast offerings and that you found your room to be comfortable, clean, and quiet. As guest satisfaction is one of our top priorities, we strive every day to go the extra mile for our guests. Therefore, we are honored that you appreciated our efforts regarding the arrangement of the take-away breakfast. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future. Kind regards, Róbert Kovács General Manager

Хороший отель в центре

Примечание: отзывы клиентов 4.0/5

Э. Деловые путешественники - Проверенные отзывы - ALL

Не первый раз тут. Все на уровне.

Dear Э., Thank you for taking the time to share your kind feedback with us regarding your recent stay. I am delighted to hear that you had a pleasant experience at our hotel. It is always a pleasure to welcome back returning guests like yourself. We appreciate your valued thoughts and look forward to welcoming you back to our hotel in the future! Best regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

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Другие интернет-пользователи оценили наш отель

  • 1 306 Отзывов 9.6/10 Расположение
  • 1 120 Отзывов 6.4/10 Номер
  • 996 Отзывов 8.7/10 Сервис
  • 13 Отзывов 8.2/10 Интернет
  • 656 Отзывов 8.2/10 Завтрак
  • 653 Отзывов 3.6/10 Комфорт
  • 442 Отзывов 8.3/10 Чистота
  • 241 Отзывов 4.9/10 Удобства

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