Mercure Будапешт Сити Центр 4,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 336

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Описание

Особенности отеля

  • Идеальное расположение в самом центре города

  • Номера Superior с новым дизайном

  • Бесплатные приборы для приготовления чая и кофе в номере

  • Бесплатный WIFI на всей территории отеля

  • Дружелюбный профессиональный персонал

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Расположение отеля

Mercure Будапешт Сити Центр

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 БУДАПЕШТ
Венгрия

GPS:47.494183, 19.052557

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Гостиничные услуги

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При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Winestone City Center

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 336

Рейтинг TripAdvisor  4.0/5  Отзывов: 699

Good hotel with great location

Примечание: Tripadvisor 4.0/5

farhad3567 Реальные отзывы TripAdvisor

I would like to mention the advantages of the hotel first, excellent location, good breakfast, clean room. But the flaws of the hotel were the small room and the slightly rude staff,On weekends, the noise outside the hotel is a bit annoying.

Dear farhad3567, Thank you so much for sharing your experience following your recent stay at our hotel. I am delighted to hear that you appreciated our hotel's convenient location, delicious breakfast offerings, and commitment to cleanliness. Providing a pleasant experience for our guests is our top priority, and it is rewarding to know that we succeeded in these areas during your visit. Your constructive feedback regarding the room size is greatly appreciated, even if it was smaller than expected. We recognize the importance of warm and helpful interactions with our guests and we apologize for any shortcomings in this aspect. Please rest assured, we will address your concern to maintain the high standards we strive for. As a downtown hotel, we understand that noise disturbances can occur, and we apologize for any inconvenience this may have caused. Acknowledging the importance of a comfortable and peaceful stay, we deeply regret falling short of your expectations in this regard. Thank you again for your valuable thoughts. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind regards, Róbert Kovács, General Manager

Lovely hotel at a great location

Примечание: Tripadvisor 5.0/5

Chrkol Реальные отзывы TripAdvisor

Nice hotel in the centre of Pest and very convenient for visiting the attractions etc. Breakfast was great with a big variety of cold and hot dishes. Beds comfortable, room clean and quiet. Reception was helpful and arranged for a packed breakfast the day we were flying as our flights was early in the morning.

Dear Chrkol, Thank you very much for taking the time to share your feedback with us! I am thrilled to learn that you had a wonderful experience during your stay at our hotel and that our location was convenient for exploring Budapest's attractions. It is fantastic to hear that you appreciated our breakfast offerings and that you found your room to be comfortable, clean, and quiet. As guest satisfaction is one of our top priorities, we strive every day to go the extra mile for our guests. Therefore, we are honored that you appreciated our efforts regarding the arrangement of the take-away breakfast. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future. Kind regards, Róbert Kovács General Manager

Хороший отель в центре

Примечание: отзывы клиентов 4.0/5

Э. Деловые путешественники - Проверенные отзывы - ALL

Не первый раз тут. Все на уровне.

Dear Э., Thank you for taking the time to share your kind feedback with us regarding your recent stay. I am delighted to hear that you had a pleasant experience at our hotel. It is always a pleasure to welcome back returning guests like yourself. We appreciate your valued thoughts and look forward to welcoming you back to our hotel in the future! Best regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Ruined my honeymoon

Примечание: Tripadvisor 1.0/5

CaitlynWs Couples - Реальные отзывы TripAdvisor

Stayed here for our honeymoon. We were given a room close to the building works which meant a lot of noise. The weather in the as around 17/18 degrees and the heating was still turned up all the way. We asked for a fan and were given one full of dust, after cleaning it we used it however it did not cool the room. We turned on the AC which blew out warm air so we contacted reception who advised we could open the window full after signing a waiver. With this done we had the window fully open however the noise and dust coming from the building works made it extremely difficult to breath in the room. After speaking to reception again we were told to he could only give us a DOWN GRADED ROOM and wouldn’t get a refund for the room we paid for. The building works were from around 6:30/7am until around 7pm. The bed we had was 2 single beds pushed together which meant it was so uncomfortable. This hotel has well and truly RUINED my honey moon!

Dear CaitlynWs, Thank you for taking the time to post your summary concerning your stay with us on this platform as well. I truly feel sorry that your experience fell short of your expectations as we strive every day to go the extra mile for our guests. Please rest assured, we will take your remarks to heart and consider them for future improvements. I honestly hope to have the chance to prove it to you upon a future stay of yours in our hotel. Kind regards, Róbert Kovács General Manager

Comfortable

Примечание: Tripadvisor 4.0/5

Danj84 Семьи - Реальные отзывы TripAdvisor

This name of this hotel is very apt, it’s definitely central! A great base to explore the city. As a family of 3, the room was rather small as we had the extra bed so it was quite a squeeze but very comfortable. Room was cleaned each day and the staff very friendly. Definitely recommended.

Dear Danj84, Thank you so much for choosing Mercure Budapest City Center and for taking the time to share your experience of your recent stay at our hotel. I am delighted to read your kind words about our fantastic location, which we believe is one of the highlights of our property. Being right in the center of everything certainly makes exploring the city a breeze, and I am truly glad that you found it convenient. Additionally, it warms our hearts to hear you describe our staff as friendly and I appreciate your praise for our cleanliness, even if you found the room to be smaller than expected. Thank you once again for your honest summary and for the recommendation. We eagerly look forward to welcoming you back in the future. Kind regards, Róbert Kovács, General Manager

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Другие интернет-пользователи оценили наш отель

  • 1 304 Отзывов 9.6/10 Расположение
  • 1 114 Отзывов 6.5/10 Номер
  • 1 003 Отзывов 8.6/10 Сервис
  • 13 Отзывов 8.5/10 Интернет
  • 659 Отзывов 8.1/10 Завтрак
  • 645 Отзывов 3.7/10 Комфорт
  • 446 Отзывов 8.2/10 Чистота
  • 238 Отзывов 4.7/10 Удобства

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